10/10 Exceptional
10 Jan 2025
Peaceful and romantic stay
Fantastic magical place. I did not have a good experience with room service. The two times I tried it the first time no one answered the phone and we called and let the phone ring for a long time several times we finally gave up and skipped breakfast. they did have an option to leave our name and number and they would call us back and we did that but no one ever called us back, the second time we ordered my food was cold and we complained and they sent a new plate of food right away, but I was disappointed that it was cold in the first place. The rest of the service was fantastic at the hotel and it was our stay and I’m sure we’ll stay there again and highly recommend it to others. .
Genie
Genie, 1-night trip
Verified Hotels.com guest review