Hotel Okura Fukuoka puts you a short five-minute drive from Canal City Hakata and Port of Hakata. Guests can grab a bite to eat at one of the 7 restaurants, then indulge in massages, facials or body treatments. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a health club. Fellow travellers like that it's only a short walk to public transportation: Nakasu-Kawabata Station is 4 minutes away and Gofukumachi station is 10 minutes.
Languages
English, Japanese
At a glance
Hotel size
264 rooms
Arranged over 13 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Covered on-site self-parking (JPY 2000 per stay; includes in/out privileges)
Wheelchair-accessible parking on site
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
7 restaurants
Bar/lounge
Coffee shop
Room service (late night)
What to do
Shopping
Working away
Meeting room
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
Health club
An indoor pool
Spa services
Sauna
Steam room
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Handrails in hallways
Handrails in stairwells
Wheelchairs available on site
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Films for purchase
Home comfort
Air conditioning and heating
Minibar
Slippers
Children's slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Electrical adapters/chargers
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.
Dining
HAKATAGAWA – On-site bar.
Yamazato – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Open daily.
Sazanka – This restaurant serves lunch and dinner. Open daily.
Toh-Ka-Lin – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Kogyoku – This restaurant specialises in sushi and serves lunch and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 3500 for adults and JPY 1800 for children
Parking
Covered self-parking costs JPY 2000 per stay with in/out privileges
Pool, spa, & gym (if applicable)
Facility access costs JPY 3850 per person, per day. Facilities include fitness facilities, a sauna and a swimming pool.
Pool access available from 8:00 AM to 9:00 AM
Guests under 8 years old are not allowed in the swimming pool
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Fukuoka Hotel Okura
Fukuoka Okura
Fukuoka Okura Hotel
Hotel Okura Fukuoka
Okura Fukuoka
Okura Fukuoka Hotel
Okura Hotel Fukuoka
Hotel Okura Fukuoka Hotel
Hotel Okura Fukuoka Fukuoka
Hotel Okura Fukuoka Hotel Fukuoka
Frequently asked questions
Is there a pool at Hotel Okura Fukuoka?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 9:00 AM.
Are pets allowed at Hotel Okura Fukuoka?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Okura Fukuoka?
Yes. Self-parking costs JPY 2000 per stay.
What are the check-in and check-out times at Hotel Okura Fukuoka?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Hotel Okura Fukuoka and nearby?
Hotel Okura Fukuoka has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Hotel Okura Fukuoka?
Yes, there are 7 on-site restaurants, featuring Japanese cuisine.
Does Hotel Okura Fukuoka have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel Okura Fukuoka like?
Hotel Okura Fukuoka is in Hakata Ward, a short 4-minute walk from Nakasu-Kawabata Station and 10 minutes' walk from Canal City Hakata. Travellers love the hotel's prime location.
Hotel Okura Fukuoka Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Good
18 Dec 2024
Overall, the hotel provides clean and comfortable stay. The extra charge to use the gym facilities should be made known on its website before booking.
Sue
Sue, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sept 2024
Yuria
Yuria, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 Sept 2024
This is a beautiful hotel in a great location– directly above a subway station on the Airport line.
With that said, I'll mention I wasn't happy with my check-in experience. Everyone was friendly during my stay, but moments after I brought my things to the room the phone rang. It was the woman at the front desk who checked me in telling me the credit card I presented for payment had been declined. What?!!!! I'd been using that high-limited Visa card during a month of travel in Japan, South Korea and Vietnam without any problems. I was obviously concerned I'd become the victim of fraud and immediately went back downstairs to offer a different card. It was rather humiliating. The desk clerk couldn't explain why my card had been rejected, but she gave me a two-digit code that accompanied the rejection that I could use to contact my bank.
Bottom line: The code meant the clerk had entered an incorrect CVV number from the back of my Visa. Her simple error had caused me considerable discomfort. I didn't see her again during my stay so I'm putting this in the review hoping the hotel management will ask the front desk staff to be more careful!
George
George, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 Sept 2024
Room is very nice and spacious.
Reyna
Reyna, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
5 Sept 2024
Exellent location
Great location , we walked everywhere close to cancel , shops and shrines. Easy taxi from ferry and easy to main station. Hotel was immaculate.
susan
susan, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
18 Aug 2024
Stay Experience
Overall, hotel is very good. Particularly
I liked the shower which had good water pressure. The room temperature was also comfortable. People are courteous and kind. The restaurant Cameria says All Daylong Serves, but actually Not.
Yuji
Yuji, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Jul 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jul 2024
Robert
Robert, 4-night trip
Verified Expedia guest review
10/10 Exceptional
30 Jun 2024
Classy Japanese otemonashi place. Very thoughtful staff any seasoned service personnel. I stayed at the nearby grand Hyatt for a week before and thought this hotel Okura was by far superior to Hyatt’s at 1/2 the price. Family mart is around the corner. I would highly recommend this hotel. Breakfast is also solid.
Ryan
Ryan, 4-night trip
Verified Travelocity guest review
10/10 Exceptional
29 Jun 2024
Fukuoka stay
Nicely located hotel within easy walking distance of shopping and restaurants. Very pleasant staff with a high level of service. We especially would like to thank Marek who went out of his way to assist us with sightseeing recommendations and just made us feel very welcome.
We selected this hotel based on reviews on hotels.com and were not disappointed. Breakfast is done to a high standard. Yes the rooms are beginning to show their age and the beds may be a little hard for some but very clean.
Gordon
Gordon, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Jun 2024
Nice hotel - starting to show its age
Elliott
Elliott, 3-night trip
Verified Expedia guest review
10/10 Exceptional
8 Jun 2024
Rie
Rie, 3-night trip
Verified Expedia guest review
10/10 Exceptional
2 Jun 2024
Never been in any other hotel like this, it was fantastic and all the staff were amazing.
Zeinab
Zeinab, 4-night trip
Verified Expedia guest review
10/10 Exceptional
22 May 2024
Charlton Emil
Charlton Emil, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
17 May 2024
Deborah
Deborah, 2-night trip
Verified Wotif guest review
4/10 Fair
16 May 2024
High extra daily rate for gym and pool per guest
The hotel charges a lot per guest per day for use of the pool and gym despite being twice the price of other hotels in the area, which was disappointing. The service and the staff were fabulous. Although, the rooms need a refresh and the bedding could have been cleaner.
Tim
Tim, 4-night trip
Verified Hotels.com guest review
6/10 Good
2 May 2024
Thomas
Thomas, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 Apr 2024
A bit old, but everything else are still good
Fiona
Fiona, 3-night trip with friends
Verified Expedia guest review
8/10 Very good
14 Apr 2024
This is a nice hotel however the beds were way too hard for us. We have never had such hard mattresses and it did effect our sleep. It would be nice if the hotel had mattress toppers for people who prefer a softer mattress.
jana
jana, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Apr 2024
Amber
Amber, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Apr 2024
Easy access to the station.
Amarilis
Amarilis, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 Apr 2024
the most convenient stay I've ever had in my entire life. The staff would literally bend over backwards to do anything for you. One of the best hotel experiences I've ever had.
Robert
Robert, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 Apr 2024
5 Stars!
Highly recommend! From check-in to check-out was a wonderful experience. The staff at Hotel Okura Fukuoka were friendly, courteous, and very helpful. The room was very clean and comfortable. Will definitely stay here again should I return to Fukuoka Japan.
Lisa
Lisa, 19-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Apr 2024
Nice centrally located hotel in Hakata section of Fukuoka. Convenient to shopping, Hakata station and temples. Service was very good