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Chelenko Lodge

3.5 star property
Lakefront lodge in Puerto Rio Tranquilo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chelenko Lodge

Lake
Kayaking, fishing
Hot springs
Aerial view
Desk, laptop workspace

Reviews

7.2 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
Main amenities
  • Housekeeping once per stay
  • Hot springs
  • Breakfast available
  • Hot tub
  • Terrace
  • Air conditioning
  • Laundry service
  • Limited hour front desk
  • Kayaking
Feel at home
  • Kitchenette
  • Terrace
  • Limited housekeeping
  • Dry cleaning/laundry service
  • Free self-parking
  • Mini fridge
The price is £111
includes taxes & fees
24 Nov - 25 Nov

Room options

View all photos for Family Cabin

Family Cabin | View from room

Family Cabin

Highlights

Deck/patio
Air conditioning
Heating
Kitchenette
Mini-fridge
Dishwasher
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Similar properties

Front of property

HOTEL BACARIS

Spa
Free parking
Free WiFi
Air conditioning
9.8 out of 10, Exceptional, (6)
The price is £112
includes taxes & fees
30 Nov - 1 Dec
HOTEL BACARIS
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About the area

Map
Carretera Austral, El Cóndor, Río Ibáñez, Río Ibáñez, Región de Aysén

What's nearby

  • Capilla de Mármol - 6 min walk - 0.5 km
  • Marble Caves - 11 min drive - 5.4 km
  • Lake Trapial - 29 min drive - 14.4 km
  • Chile Chico Plaza - 117 min drive - 59.0 km
  • Puerto Guadal Beacon - 117 min drive - 59.2 km

Getting around

  • Balmaceda (BBA) - 67.9 miles/109.2 km

Restaurants

  • ‪Quincho Río Tranquilo - ‬3 min walk
  • ‪Cervecería Río Tranquilo - ‬2 min walk
  • ‪Puer-Té Tranquilo - ‬3 min walk
  • ‪Arisca - ‬2 min walk
  • ‪El Gringo - ‬12 min drive

About this property

Chelenko Lodge

Situated on the bay, Chelenko Lodge is a great choice for a stay in Puerto Rio Tranquilo. Guests can enjoy the hot tub, along with on-site kayaking.

Languages

English, Spanish, Swedish

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 8:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 10:00 AM - 8:00 PM
  • Front desk staffed during limited hours
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed*

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–11:00 AM

What to do

  • Kayaking
  • Hot springs
  • Fishing

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Romance packages

Facilities

  • Terrace
  • Hot tub

Accessibility

  • No lift (single-level property)

Room amenities

Home comfort

  • Air conditioning and heating

What to enjoy

  • Deck or patio

Freshen up

  • Rainfall shower heads
  • Shower only
  • Soap
  • Towels
  • Toilet paper

Stay connected

  • Desk

Food and drink

  • Champagne service
  • Mini fridge
  • Kitchenette
  • Oven
  • Toaster oven
  • Cookware, dishes and utensils
  • Dishwasher

More

  • Housekeeping (once per stay)
  • Cleaning supplies

Special features

Spa

There are 10 outdoor hot springs open between 6:00 PM and midnight. The temperature in the hot springs is set to 86°F.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 10 per person
  • Hot tub access is available for an extra charge of USD 25 per night

Pets

  • Pets are allowed for an extra charge of USD 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Hot springs access available from 6:00 PM to midnight

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.

Also known as

Chelenko Lodge Lodge
Chelenko Lodge Río Ibáñez
Chelenko Lodge Lodge Río Ibáñez

Frequently asked questions

Does Chelenko Lodge offer free cancellation for a full refund?
Yes, Chelenko Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Chelenko Lodge?
Yes, pets are welcome. There's a charge of USD 20 per pet, per night.
Is parking offered on site at Chelenko Lodge?
Yes, there's free self parking.
What are the check-in and check-out times at Chelenko Lodge?
Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Check-out time is 10:30 AM.
What is there to do at Chelenko Lodge and nearby?
Have fun with on-site activities such as kayaking and fishing. Additional recreation on-site includes hot springs. Chelenko Lodge also has 1 hot tub.
Does Chelenko Lodge have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes an oven, a dishwasher and cookware.
Does Chelenko Lodge have any outdoor private spaces?
Yes, every room features a deck or patio.
What's the area around Chelenko Lodge like?
Chelenko Lodge is located on the waterfront, a short 4-minute walk from Lake General Carrera and 6 minutes' walk from Capilla de Mármol.

Chelenko Lodge Reviews

Reviews

7.2

Good

7.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Love everything about this property. It may be isolated but we brought our own supplies for cooking our dinners, knowing that this property came with a kitchen. Views are spectacular!
Winston, 2-night romance trip
Verified Expedia guest review

4/10 Fair

The pictures are deceiving. The shipping containers are old and have not been invested in. The hot tubs do not work. The food at the restaurant is terrible. They charged us twice for our room. The view is amazing but not work this place.
Verified Expedia guest review

6/10 Good

The tiny cabins are a cool idea, though there were some flaws. The cabins are mostly windows, which would be neat in a more isolated area. In reality it meant that if your neighbours leave their lights on all night, your cabin will be lit up as the curtains don’t block any light (in fact you can see into the other cabins even when both cabins have the curtain drawn). This was frustrating as we were hoping to be able to watch the stars through the front windows. It should be noted that the hot tub is not included is your stay and costs an extra 60,000 CLP to use. I could not find this information anywhere online, though we did decide to splurge (and enjoyed our time). Lastly, it shows the location being in Puerto Rio Tranquilo. It’s actually about a 20 minute drive out of town; this was okay as we had a car, but without one it would be difficult to get to. The cabin was very cute and we loved that you got to watch the waves from your bed with floor to ceiling windows. It would be perfect if you booked during the off-season for true serenity.
Marliese, 1-night family trip
Verified Expedia guest review

8/10 Very good

Beautiful location and easy to find off the main road. Good signage. Make sure you remember email them 2-3 days ahead of your arrival to coordinate a time for key exchange since there's not real reception. No WiFi available. Good option for breakfast/dinner delivery there. Excellent staff.
Tammy, 1-night trip
Verified Expedia guest review

6/10 Good

Debe mejorar las
Las instalaciones muy buenas, linda cabina y tinaja. El entorno es perfecto. Se calefacciona mediante aire acondicionado. Respecto a la atención, deficiente. Nunca encontramos a alguien en recepción, debimos retrasar el check in, pues nadie contesta los mensajes ni el teléfono. 2 días sin saber cómo cambiar toallas ni aseo del baño. No tuvimos comunicación para poder usar todos los días la tinaja.
Fernando, 3-night trip
Verified Hotels.com guest review

6/10 Good

La ubicación , en el lago General Carrera , increíble
Guido, 3-night trip
Verified Expedia guest review

8/10 Very good

José Luis, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Ricardo, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Gonzalo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Muy bello lugar y tranquilo, pero mejorar detalles
Muy bello lugar tranquilo, el consejo que se puede dar es sobre la calefacción, demasiada helada la pieza, si bien tenía una calefacción pero no servía de mucho, ademas mejorar un poco las cortinas ya que daba la impresión de que se veía todo para al lado del vecino ☺️
Johana, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Juan, 4-night trip
Verified Hotels.com guest review

6/10 Good

Súper buena vista, buena la atención del personal, pero: - Tinaja Agua Caliente no estuvo a las 20 hrs como habíamos planificado sino 1 hora después. Estaba hirviendo y luego no teníamos cómo enfriarla. Había una llave pero estaba mala, al final quedó toda la noche corriendo, no llegaron a cerrarla. - No contempla desayuno, ojo con eso, por valores similares, en otros lodges, sí incluyen desayuno. - Valor no incluye IVA.
Pedro Fabricio Cortés G, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Bueno, pero no se realizó devolución de un cobro
En general el lugar de alojamiento se acompaña de la naturaliza y una vista muy bonita del lago. Lo malo fue haber pagado un servicio que no fue entregado correctamente y que no fue realizada la devolución del dinero como se pactó, decepcionante en ese aspecto.
Francisco Jose, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Pésimo servicio.
Muy desilucionante el agua de las tinajas helada ..la leña que ocuparon no permitía que se calentará además las tinajas en malas condiciones donde se pasaba el agua y estaba en malas.condiciones. Por otro lado se pasó mucho frío dentro del las cabañas ... pésimo servicio nadie contesta los teléfonos y las personas encargadas cero preocupación por lo clientes ....Pensamos que sería una experiencia inolvidable pero fue una completa decepción.
natalia, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Catalina, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lodge espectacular a orillas del Lago General Carrera, con una vista espectacular hacia la cordillera... muy recomendable!
Osvaldo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maravilloso lugar excelente estadia
Maravilloso lugar excelente servicio 100% recomendable me encanto. El administrador se paso para ser buena persona.
Loreto, 1-night trip
Verified Hotels.com guest review

General property information

Breakfast
Available
Parking
Free
Check-In Time
3:00 PM
Check-Out Time
10:30 AM