Calle 28 #30 230, Alto de la Virgen, Guatapé, Guarne, 053840
What's nearby
Peñol-Guatapé Reservoir - 6 min walk - 0.5 km
Parque Comfama - 4 min drive - 3.1 km
Rock of Guatapé - 6 min drive - 4.5 km
Benedictine's Monastery - 7 min drive - 4.3 km
Piedra del Marial - 30 min drive - 22.9 km
Getting around
Medellín (MDE-José María Córdova Intl.) - 139 min drive
Restaurants
La Fogata - 6 min walk
El Bacchanal - 5 min walk
Koi - 5 min walk
Folklore - 7 min walk
Restaurante El Portal - 7 min walk
About this property
Hotel Santorini
Enjoy your visit to Guatapé with a stay at Hotel Santorini. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a poolside bar, a terrace and a garden.
Languages
Spanish
At a glance
Hotel size
32 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 8:30 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
Services
Front desk (limited hours)
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Rainfall shower heads
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Mini fridge
More
In-room safe
Special features
Dining
Restaurante Orégano – On-site fine-dining restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Continental breakfast is offered for an extra charge of approximately COP 15000 to 18000 for adults and COP 15000 to 18000 for children
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts cash.
Also known as
Hotel Santorini Hotel
Hotel Santorini Guatapé
Hotel Santorini Hotel Guatapé
Frequently asked questions
Does Hotel Santorini offer free cancellation for a full refund?
Yes, Hotel Santorini does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Santorini?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Hotel Santorini?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Santorini?
Sorry, there's no on-site parking at Hotel Santorini.
What are the check-in and check-out times at Hotel Santorini?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon.
What is there to do at Hotel Santorini and nearby?
Hotel Santorini has an outdoor pool and a garden.
Are there restaurants at or near Hotel Santorini?
Yes, there's an on-site restaurant, Restaurante Orégano.
What's the area around Hotel Santorini like?
Hotel Santorini is located a short 6-minute walk from Peñol-Guatapé Reservoir.
Hotel Santorini Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
23 Oct 2024
Everything good, except the beds are too hard
Roberto
Roberto, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
29 Jan 2024
The property is small hotel with different towers parking is horrible, easy to walk to the small town. Pool is very small. But the staff was great, easy check in and easy check out bring you passport cause they want to see the stamp.
Washington
Washington, 1-night romance trip
Verified Expedia guest review
6/10 Good
8 Sept 2023
No ac in the rooms if you open the windows is really noisy so is you choice, this was the longest night of my life
Gilberto
Gilberto, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 Sept 2023
Juan C
Juan C, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Jul 2023
Very nice place with a nice prospect of Guatapé , only thing is there are a lot of stairs up and down
Pieter
Pieter, 1-night family trip
Verified Expedia guest review
2/10 Poor
26 Jul 2023
Horrible Stay at Hotel Santorini.
First of all there is no air conditioning, which wound not be a tremendous issue if you can open the windows and get cool air in the evening. However, there are no screens to the windows. Therefore you get large mosquitoes and other bugs into the room. Plus there was loud music until 1am. We had booked for three nights, we just left after 2 nights ( paid for the 3 nights) and went back to Medellin. We couldn’t take it for a third evening. Also the staff advised me that UBER was illegal and I had to take their taxi service, which I refused. We ended up taking an UBER back to Medellin. Gautape is beautiful, however this hotel leaves a lot to be desired.
Lawrence
Lawrence, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
24 Jul 2023
Ada
Ada, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 Jul 2023
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Jun 2023
Amazing views from their rooftop! Probably the best in the area and very clean rooms. Amazing value overall.
Alyssa
Alyssa, 2-night family trip
Verified Expedia guest review
6/10 Good
22 May 2023
PATRICIO
PATRICIO, 1-night trip
Verified Expedia guest review
6/10 Good
15 Apr 2023
Hotel is nice but room is small. there is no air conditioning. Has to sleep with windows open and it's very noisy outside. Also breakfast is included, but a kind suggestion if could variate the food served! Overall was not bad. Walking distance from the town and you can catch a "tuk tuk" right outside of the gate! It's a little pricey!
Jairo
Jairo, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 Apr 2023
The property is nice clean where it’s located is perfect walking distance from everything stuff are amazing In one words love it
Jesselyn
Jesselyn, 4-night romance trip
Verified Expedia guest review
8/10 Very good
28 Jan 2023
.
Cole
Verified Expedia guest review
10/10 Exceptional
14 Jan 2023
Staff was extremely nice and hotel was nicely located
Jason
Verified Orbitz guest review
8/10 Very good
6 Jan 2023
Julieta
Verified Expedia guest review
8/10 Very good
16 Sept 2022
Nelson
Nelson, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Aug 2022
The property is very well designed and i felt safe and secure while on the property. The staff is also very attentive to the needs of the guests
Sincere
Sincere, 2-night trip
Verified Expedia guest review
10/10 Exceptional
2 Jul 2022
I love staying at Santorini, the staff was delightful and friendly, however the pillows in the rooms were to high and when asked for smaller pillows were nit granted.
Julio
Julio, 3-night romance trip
Verified Orbitz guest review
8/10 Very good
11 Feb 2022
John
John, 2-night trip
Verified Expedia guest review
2/10 Poor
28 Dec 2021
Disaster from the start. Upon arrival I was told that the hotels can only take cash, not credit cards. After wrangling with management for a half hour and explaining to them that I did not bring cash, they magically found a way for me to use a credit card.
The hotel bill itself as a luxury hotel (and should have been for the $500,000 COP per night I paid). It's not. We brought a bottle of whiskey but found there were no glasses of any kind in the room. When we requested glasses from room service they brought us two PAPER CUPS and told us "no glassware is available for the rooms."
As I filled the jaccuzi tub I noticed that it was not stationary. It actually moved as I pushed it, and the entire thing was made of cheap, flimsy plastic. We filled it 3/4 full, got in, watched a series on Netflix, and then noticed as we were draining the tub that the water was escaping from their system and flooding our floor! My fiance had previously set her phone on the floor next to the tub and by the time we saw all the water it was too late. The phone was ruined and we had to buy her a new one.
As we were trying to clean things up we happened to look behind the tub and noticed that the power cord was plugged into an extension cord and the point at which they connected was laying directly on the floor submerged in the water! We are still in shock that we weren't electrocuted that night! AVOID THIS HOTEL LIKE THE PLAGUE.
Eric
Eric, 4-night trip
Verified Expedia guest review
10/10 Exceptional
19 May 2024
Excelente atwncion del personal. Tuve algo de problema con el agua caliente pero fue atendido. La habitación tiene lo nefesario para in buen descanso.