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Meliá Caracas

4.5 star property
Luxury Caracas hotel with outdoor pool, connected to a shopping centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Meliá Caracas

Spa treatment
Spa
Bar (on property)
Exterior
Interior entrance

Reviews

7.0 out of 10

Good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Parking available
  • Childcare
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Babysitting services
  • Children's pool
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for The Level Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

The Level Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
Separate bedroom
Deep-soaking bath
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
  • 85 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for The Level Grand Suite

The Level Grand Suite | 1 bedroom, premium bedding, minibar, in-room safe

The Level Grand Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
Separate bedroom
Deep-soaking bath
Hairdryer
  • 85 sq m
  • Sleeps 2
  • 1 King Bed and 4 Single Beds

View all photos for Apartment, 3 Bedrooms

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 3 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
Separate bedroom
Eco-friendly toiletries
Rainfall showerhead
  • 106 sq m
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
Separate bedroom
Deep-soaking bath
Hairdryer
  • 370 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | 1 bedroom, premium bedding, minibar, in-room safe

Classic Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
Separate bedroom
Deep-soaking bath
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Supreme Room

Supreme Room | 1 bedroom, premium bedding, minibar, in-room safe

Supreme Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
Separate bedroom
Deep-soaking bath
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for The Level, Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

The Level, Junior Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
Separate bedroom
Deep-soaking bath
Hairdryer
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Premium bedding
Separate bedroom
Deep-soaking bath
Hairdryer
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

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Pool
Spa
Airport transfer
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9.8 out of 10, Exceptional, (15)
The price is £371
includes taxes & fees
8 Jan - 9 Jan
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About the area

Map
Ave Casanova Calle El Recreo, Caracas, Capital District, 1050

What's nearby

  • Sambil Caracas Commercial Center - 4 min drive - 2.8 km
  • Altamira Square - 6 min drive - 3.5 km
  • Centro Comercial Ciudad Tamanaco - 6 min drive - 4.7 km
  • Centro de Arte La Estancia - 7 min drive - 4.2 km
  • Plaza los Palos Grandes - 7 min drive - 4.4 km

Getting around

  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 36 min drive
  • Caracas Station - 20 min drive
  • Charallave Norte Station - 58 min drive
  • Charallave Sur Station - 63 min drive
  • Sabana Grande Station - 4 min walk
  • Plaza Venezuela Station - 8 min walk
  • Chacaito Station - 12 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Arturo's - ‬3 min walk
  • ‪Puerkos - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪PizzaCola Pizzería Heladería Cafeteria - ‬1 min walk
  • ‪Bonsai Sushi - ‬2 min walk

About this property

Meliá Caracas

Meliá Caracas is a great choice for a stay in Caracas. Guests can indulge in massages, and Mediterraneo serves lunch. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a bar/lounge. Fellow travellers say good things about the room service. Public transportation is only a short walk: Sabana Grande Station is 4 minutes and Plaza Venezuela Station is 8 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 428 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For more details, please contact the property using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Babysitting
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • WiFi (speed: 25+ Mbps) and wired internet access in rooms*
LOCAL_PARKING

Parking

    • On-site self-parking (USD 10 per day; includes in/out privileges)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Babysitting services

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1987
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Banquet hall
  • Traditional architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch plasma TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Deep-soaking bath
  • Bath or shower
  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Mediterraneo – This restaurant only serves lunch.
Prosciutto – This restaurant only serves lunch.
LAlbufera – This restaurant only serves dinner.
Sumire – This restaurant only serves dinner.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 2 per day (rates may vary)
  • Wired internet access is available in guestrooms for USD 1 per night (rates may vary)
  • Dial-up internet access is available in guestrooms for an extra charge
  • Local cuisine breakfast is offered for an extra charge of approximately USD 20 per person
  • Airport shuttle service is offered for an extra charge

Parking

  • Self-parking costs USD 10 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 6 PM
  • The seasonal pool is open from January to December

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Caracas Gran Melia
Gran Melia Caracas
Gran Melia Hotel Caracas
Gran Melia Caracas Hotel
Gran Melia Caracas
Meliá Caracas Hotel
Meliá Caracas Caracas
Meliá Caracas Hotel Caracas

Frequently asked questions

Does Meliá Caracas offer free cancellation for a full refund?
Yes, Meliá Caracas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Meliá Caracas?
Yes, there's an indoor pool, an outdoor pool and a children's pool. Guests have pool access from 9 AM to 6 PM.
Are pets allowed at Meliá Caracas?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Meliá Caracas?
Yes. Self-parking costs USD 10 per day.
Is an airport shuttle service offered by Meliá Caracas?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Meliá Caracas?
You can check in starting at 3 PM. Check-out time is noon.
What is there to do at Meliá Caracas and nearby?
Meliá Caracas has an outdoor pool and a sauna, as well as a health club.
Are there restaurants at or near Meliá Caracas?
Yes, there's an on-site restaurant, Mediterraneo.
Does Meliá Caracas have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Meliá Caracas like?
Meliá Caracas is a short 4-minute walk from Sabana Grande Station and 10 minutes' walk from Central University of Venezuela.

Meliá Caracas Reviews

Reviews

7.0

Good

7.6/10

Cleanliness

6.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Very good

Middle of the city, walking distance to shopping mile, not far from Sambil, wonderful jacuzzi bathtube in rooms
Sarah, 1-night trip
Verified Expedia guest review

2/10 Poor

I got poisoned by their food. They wanted me to pay myself for a doctor after been intoxicated with Hotel’s food. The hotel offers rotten food. You should not promote this hotel.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Great atmosphere with a very helpful and friendly staff. The fixed issues very quick and were very polite. The hotel’s cleanliness was marvelous and the room service was outstanding. Very happy to have stayed there.
5-night trip
Verified Expedia guest review

2/10 Poor

The room was unbelievable out dated. The room smelled like a closet that hasn't been open in 10 years. The most disturbing part was the military presence treating the guess really bad. Not a pleasant experience at all. I will never stay at this hotel again.
Verified Hotels.com guest review

8/10 Very good

Beautiful hotel.
Nice and comfortable room. Friendly, professional and helpful front desk staff.
Verified Hotels.com guest review

8/10 Very good

Old 5 start hotel.
The hotels has a great feeling as you walk in. This is an old 5 star hotel so the rooms are outdated. Front desk not the friendliest but I would give them 4 stars. I ordered room service (24 hrs) and I found out that since I didn't leave any card number when I checked in (I wasn't asked for one) I had to go to the lobby and pay there first. They are attached to a mall so location is very convenient.
Verified Hotels.com guest review

8/10 Very good

They was warm and very welcome to me at they hotel
Verified Expedia guest review

2/10 Poor

Verified Hotels.com guest review

8/10 Very good

it was a lovely clean hotel, and the best bearkfast i have ever had in a hotel the location was not so good, but with the hotels taxies i was eay to get around
Verified Hotels.com guest review

6/10 Good

5 Star Hotel in Deterioration
There is clearly no investment going into this hotel so it is slowly deteriorating--spots on the carpets, broken handles, etc. The neighborhood surrounding the hotel is bad so you can't walk around. The pool is very nice, though, so for a weekend it's a pleasant place to be. Hotel staff is well intentioned if not all that competent. Food at the hotel is pretty good though pricey.
Verified Hotels.com guest review

6/10 Good

Used to be a "Gran" Hotel
Although I had not been to Venezuela over the last 7 years, I have traveled there dozens of times since the early ’80’s This hotel is located in the Sabana Grande sector of Caracas, which is reputed to be not one of the safest. However, the security detail at the hotel is visibly very good. I understand that some foreign dignitaries stay there for its reputed security. It is located adjacent to the El Recreo Shopping Center, which opens at 10:00 am and has a food court on the upper level with many fast food options. Upon arrival in my room, there were no towels in the bathroom. I had the impression that the room had not been completely made up before assigning it to me. This impression was further justified by the unclean state of the glass surface on the room’s desk. There is an older style, smallish security vault in the room, which had been left locked. After making two phone calls and waiting over 1.5 hours to have it opened, the new magnetic key provided to use for the safe did not work after the first use. Likewise, the magnetic entry key for the room door became demagnetized twice during my stay. The room has older, matted carpets, and its doors show evidence of multiple coats of varnish to what once were stylish, quality wood doors on its closets. The prices of food at the hotel are extremely high and its quality is OK at best. However, what was most surprising and unimpressive about this hotel to me, is that some of the staff have an “indifferent” attitude towards customer satisfaction that is reminiscent of old Soviet Era style of commitment to service. There seems to be a pervasive callousness that is uncharacteristic of the warm and friendly nature of the Venezuelan people that I know. In speaking with locals and in conversations with several taxi drivers over the course of my three-day stay at the Melia, the reasons for this general state of things became evident. The law now prohibits the firing of any employees, which virtually guarantees that there will be little incentive for employees to go out of their way to provide excellent service. People are struggling make ends meet, as inflation is sky high (one of the highest rates of any country in the world). It is clear that the environment will preclude foreign investment, which most probably explains the reason for the apparent state of dilapidation of this and perhaps many other hotels in the area.
Verified Hotels.com guest review

6/10 Good

Good Hotel but Expensive
Ok, clean and confortable, expensive for what it is. The only reason I took it was because it is close to everything.
Verified Orbitz guest review

4/10 Fair

Dirty, very bad location, avoid it
The room was stinking, very dodgy place, avoid
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

2/10 Poor

Please try to avoid this hotel !!
Close to horrible. The hotel is old and seems to have very poor maintenance. Actually it looked like in some decades they did their last maintenance investment. Dirty carpets, room not clean at all, etc. On the other hand the service is very porr as well. Many employees at the front desk doing nothing. Approaching the front desk with a small inquiry could mean at least half an hour betwenn waiting time and talking to these people.... First evening when taking a shower I noted there were no towells available so I had to take the little ones (hand washer). I complained and it took almost a full day to receive 2 towells. The second day the towels at the hand washer were "gone".... Summarizing I will try to avoid this hotel in the future as it is not cheap at att and for me it's cost-benefit relation is extremely poor.
Verified Expedia guest review

8/10 Very good

Ridiculous meal prices
The hotel is luxurious and the facilities comfortable. It was also half a block from the new El Recreo shopping center (which has numerous, excellent, and inexpensive restaurants, multiple shops, several movie theaters, and a money exchange center) and two blocks away from the Sabana Grande metro station. The bathroom had a jacuzzi, which was a big plus. The only thing that would have made the room perfect would have been a coffeemaker, which is something other less luxurious hotels have. Also, the staff was overworked or limited. My room was consistently cleaned around 4:30 PM every day. I also waited a good hour before the bellboy brought my luggage. No bellboy was available when I left the hotel. All were friendly, though.
Verified Orbitz guest review

8/10 Very good

Caracas
the Hotel is very good but far from the down town, the rooms are clean and has very good pool
Verified Orbitz guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

too shiny
apart from location in town: good
Verified Expedia guest review

4/10 Fair

Needs major improvement
Almost 30 min in line to check in, key did not work in spite of several trips back to reception, no hot water available, room needs to be freshened up, way too much money for what's provided.
Verified Hotels.com guest review

8/10 Very good

GREAT HOTEL; WISH IT COULD BE MOVED TO A BETTER AREA
Loved the breakfast buffet. Hotel staff are friendly and helpful. The large swiming pool and fully equipped fitness center and sauna are nice also. It's not a safe area for walking at night however. If you need to get out of your room and walk around, go to the Centro Recreo Shopping Mall next door.
Verified Expedia guest review

8/10 Very good

Todo bien, buenas instalaciones estamos contentos de venir
Guillermo, 1-night trip
Verified Expedia guest review

6/10 Good

servicio de restaurant excesivamente cara a lo que ofrece como comida
Gerardo, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Un lugar bien cuidado en el centro de la capital, buena experiencia
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Solo el tema del desayuno , no es tipo buffet
Muy buen excelente servicio Solo el desayuno está muy limitado
Blanca, 3-night business trip
Verified Hotels.com guest review