SureStay Plus Hotel by Best Western Reno Airport is just 0.9 mi (1.5 km) from the airport and offers a free shuttle (available 24 hours). The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Plaza Court, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
265 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age – 21
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
On-site extended parking (USD 12.00 per day)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
On-site parking includes off-street options
Transfers
Free airport shuttle on request (available 24 hours a day)
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Snack bar/deli
What to do
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Downhill skiing nearby
Scooter/moped hire nearby
Snowboarding nearby
Working away
24-hour business centre
9 meeting rooms
Computer station
Conference centre (4400 square feet of space)
Services
24-hour front desk
Laundry facilities
Luggage storage
Multilingual staff
Pool loungers
Romance packages
Facilities
ATM/banking
Garden
Picnic area
Terrace
Television in common areas
Fitness centre
Seasonal outdoor pool
Banquet hall
Reception hall
Accessibility
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in hallways
Handrails in stairwells
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
39-inch flat-screen TV
Cable TV channels
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Alarm clock
Premium bedding
Free cot/infant bed
Freshen up
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Free local calls
Desk chair
Electrical adapters/chargers
Food and drink
Fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Special features
Dining
Plaza Court – This restaurant specialises in American cuisine and serves breakfast and dinner.
Crosswinds – On-site bar. Happy hour is offered. Open daily.
Fees & policies
Refundable deposits
Deposit: USD 50.00 per accommodation, per stay
Breakage deposit: USD 50.00 per stay
Renovations and closures
The following facilities will be closed during the winter:
Swimming pool
Children & extra beds
Rollaway beds are available for USD 25.0 per stay
Parking
Extended parking costs USD 12.00 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
The seasonal pool is open from May to September
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
SureStay Plus Reno Airport
SureStay Plus Hotel Best Western Reno Airport
SureStay Plus Best Western Reno Airport
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel
SureStay Plus Reno Airport Plaza
SureStay Plus
Airport Plaza Hotel Reno
Airport Plaza Reno
SureStay Plus Hotel Reno Airport
Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport
Best Western Plus Airport Plaza Hotel
SureStay Plus Hotel Reno Airport by Best Western
Best Western Airport Plaza Hotel
Surestay Plus By Reno Reno
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport Reno
SureStay Plus Hotel by Best Western Reno Airport Hotel
SureStay Plus Hotel by Best Western Reno Airport Hotel Reno
Frequently asked questions
Is there a pool at SureStay Plus Hotel by Best Western Reno Airport?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at SureStay Plus Hotel by Best Western Reno Airport?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Plus Hotel by Best Western Reno Airport?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by SureStay Plus Hotel by Best Western Reno Airport?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Reno Airport?
Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Check-out time is 11 AM.
Is there an on-site casino at SureStay Plus Hotel by Best Western Reno Airport?
No, this hotel doesn't have a casino, but Grand Sierra Resort Casino (3-min drive) and Baldini's Sports Casino (3-min drive) are both nearby.
What is there to do at SureStay Plus Hotel by Best Western Reno Airport and nearby?
Have fun with activities such as cycling, hiking and mountain climbing, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy amenities such as a seasonal outdoor pool, a fitness centre and a picnic area. SureStay Plus Hotel by Best Western Reno Airport also has a garden.
Are there restaurants at or near SureStay Plus Hotel by Best Western Reno Airport?
Yes, Plaza Court offers American cuisine.
What's the area around SureStay Plus Hotel by Best Western Reno Airport like?
SureStay Plus Hotel by Best Western Reno Airport puts you in the heart of Reno. Popular attractions include Grand Sierra Resort Casino, which is 3 minutes away by car.
Travellers love the hotel's prime location.
SureStay Plus Hotel by Best Western Reno Airport Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
2 Jan 2025
Great place for a small vacation. Has a big resort feel without the resort fees.
Raymond
Raymond, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jan 2025
Romuel
Romuel, 1-night trip
Verified Hotels.com guest review
6/10 Good
30 Dec 2024
Layout of the room was strange. Had a counter for the bathroom sink that stuck out into the walkway from the door. The bed was lumpy. Moved to the Staybridge to be with family after one night.
Kathleen
Kathleen, 4-night trip
Verified Hotels.com guest review
2/10 Poor
30 Dec 2024
The room had bed bugs, and I had to be moved into another room.
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
28 Dec 2024
Hotel restaurant was very good
Vali
Vali, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2024
Right across the street from the airport so very easy for early morning flight.
Traci
Traci, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Dec 2024
Terry
Terry, 1-night trip
Verified Hotels.com guest review
4/10 Fair
20 Dec 2024
Rebecca
Rebecca, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Comfortable
Edward
Edward, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
Great time
Everything was great, this is our second time staying at that location
Colby
Colby, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 Dec 2024
Linda
Linda, 1-night trip
Verified Hotels.com guest review
6/10 Good
28 Nov 2024
Disappointed
We stay at this hotel before early morning flights as it is so convenient. This hotel has sunk in standards. Broken mattress broken chair. Not as clean ad usually is. No screen on window. There is airport hotel competition now. We will stay in one of those next time.
Deborah
Deborah, 1-night family trip
Verified Hotels.com guest review
6/10 Good
27 Nov 2024
TIMOTHY
TIMOTHY, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Shuttle service is exceptional.
They allowed early check in.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
11 Nov 2024
Sheri
Sheri, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2024
Don
Don, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 Nov 2024
Carrol
Carrol, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 Oct 2024
Safe and comfortable
Comfortable a little dated interior but staff was friendly!! Could use more than 2 towels in the room but was clean and again nice for the price also!
Christine
Christine, 1-night trip
Verified Hotels.com guest review
6/10 Good
26 Oct 2024
Susan
Susan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2024
We always stay here when we fly out for our trips. They are so friendly and helpful.
Daphne
Daphne, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2024
Rebecca
Rebecca, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Oct 2024
Overall very good
Good location, excellent employees, very clean. Last 2 trips restaurant was closed but bar was open. The room was clean and comfortable but did have pealing paint in shower and smoke alarm in ceiling was hang loose
Douglas
Douglas, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Oct 2024
Kathleen
Kathleen, 1-night trip
Verified Hotels.com guest review
6/10 Good
14 Oct 2024
Fair Facility, Fantastic Front Desk
"Tee" at the front desk was very sweet and super helpful. The hotel was ok. Nothing special and needed cleaning. It is an older location, but at least was safe.
BRENT
BRENT, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
13 Oct 2024
Good place, good value
The room was nice, big enough to feel comfortable in. The cleaning staff did a great job. We enjoyed the pool & the beautiful courtyard. Also liked the many different sitting areas inside the hotel.
Would definitely recommend & we will more than likely be back.