2/10 Poor
Our fridge did not work and it smelled. Our remote was cracked and only worked half the time. Not clean and staff not helpful. DO NOT STAY HERE.
Tiffanie
Tiffanie, 1-night trip
MainStay Suites Dubuque at Hwy 20
Dubuque hotel in city centre
In the heart of Dubuque, MainStay Suites at Hwy 20 offers a comfortable retreat. Enjoy continental breakfast, stay productive with free in-room WiFi and a business center. Guests rave about the helpful staff and appreciate amenities like dry cleaning/laundry services, RV/bus/truck parking.
Good
Popular amenities
- Pet-friendly
- Gym
- Laundry facilities
- 24/7 front desk
- Free parking
- Air conditioning
Main amenities (12)
- Weekly housekeeping
- Fitness centre
- Business centre
- 24-hour front desk
- Coffee/tea in a common area
- Front desk safe
- Vending machine
- Laundry service
- Self-serve laundry
- Conference space
- Meeting room
- Gift shops/newsstands
For families (6)
- Children stay free
- Free cots/infant beds
- Kitchen
- Private bathroom
- Laundry facilities
- Coffee/tea maker
£57
includes taxes & fees
20 Nov - 21 Nov
Room options
Check availability for these dates
Showing 7 of 7 rooms
Suite, 1 Bedroom, Non Smoking
Good
Highlights
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Sofa bed - double
10 bedrooms
- 46 sq m
- 10 bedrooms
- City view
- Sleeps 4
- 1 Queen Bed OR 1 Double Sofa Bed
Suite, Non Smoking
Good
Highlights
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Sofa bed - double
Hairdryer
- 46 sq m
- Sleeps 4
- 1 Queen Bed OR 1 Double Sofa Bed
2 Queen Beds, Suite, Nonsmoking
Highlights
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Sofa bed - double
Hairdryer
- Sleeps 6
- 2 Queen Beds and 1 Double Sofa Bed
Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)
Highlights
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Sofa bed - double
Hairdryer
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)
Highlights
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Sofa bed - double
Hairdryer
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
Suite, Multiple Beds, Accessible, Non Smoking
Very good
Highlights
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Sofa bed - double
Hairdryer
- Sleeps 6
- 2 Queen Beds and 1 Double Sofa Bed
Suite, 2 Queen Beds, Non Smoking
Highlights
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Sofa bed - double
Hairdryer
- Sleeps 4
- 2 Queen Beds
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About the area
1275 Associates Dr, Dubuque, IA, 52002
About this property
MainStay Suites Dubuque at Hwy 20
MainStay Suites Dubuque at Hwy 20 is a great choice for a stay in Dubuque. Guests can visit the fitness centre for a workout, and free perks include continental breakfast, WiFi and self-parking. Fellow travellers love the helpful staff.
At a glance
Property amenities
Room amenities
Frequently asked questions
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MainStay Suites Dubuque at Hwy 20 Reviews
Good
7.0
Cleanliness
8.2
Location
7.6
Staff & service
7.0
Eco-friendliness
6.8
Property conditions & facilities
Popular mentions
RoomBreakfastBedService staffRefrigeratorKitchenBathroomCouchChildrenTowns6/10 Good
Beds were comfortable
Kristine
Kristine, 2-night trip
8/10 Very good
Always a pleasure to stay. Staff acknowledged that I was a returning guest.
Douglas
Douglas, 3-night trip
10/10 Exceptional
Well maintained
Kenneth
Kenneth, 1-night trip
10/10 Exceptional
It was a great stay
Heather
Heather, 2-night trip
10/10 Exceptional
Well priced and the suite was perfect for our trip.
Leah
Leah, 1-night trip
6/10 Good
First room had dirty walls, cabinets, crust on couch.. very dirty. Second room much better.
Krystol
Krystol, 1-night trip
10/10 Exceptional
Likes the distance to downtown
Lisa Marie
Lisa Marie, 1-night trip
4/10 Fair
The room could be more clean, there are dirty spots around the room. Sleeping on the bed makes my skin itch, unsure if they changed the sheets for the new customer.
JEFF
JEFF, 1-night trip
10/10 Exceptional
Room was clean & nice. Hotel was easy to find. Great eating places close by.
Josephine
Josephine, 1-night trip
4/10 Fair
They were out of coffee at 8:00 am Saturday morning & had to run next door for some. I waited 30 mins & still had no coffee available. I wasn’t the only one wanting coffee.
Kathy
Kathy, 1-night trip
10/10 Exceptional
Staff are sweet and kind. And they are very accommodating. Would recommend this place to anyone.
Jennifer
Jennifer, 2-night trip
8/10 Very good
Good place to stay
It was a good place for the night, I felt I had plenty of space to move around in the room. I would come again.
Verified traveller
1-night trip
2/10 Poor
I booked a room with 2 queens beds, but they gave me a room with only one. I showed them my reservation and wouldn’t give me a room that I reserved. They also refused to give me a credit for the error. The room had extremely poor air conditioning.
Vicky
Vicky, 2-night trip
6/10 Good
Great rooms, good breakfast. Nice quiet outdoor seating. Staff seems to work with looks of I don't want to be here attitude. We arrived at 2:36 to see if we could check in for 3:00 lady working said I could do it at 3...as we were already in the building I asked to use the restroom and no TP or paper towels. I asked the lady politely and she says oh they are busy cleaning the rooms...I replied so I have to wait...I then see a different worker going to the supply closet and asked him for TP...all this with 90+ weather outside. Also booked 1 night with pay in person option to pay in Cash they would add a $100 deposit...so card it was
Rosalinda
Rosalinda, 1-night trip
8/10 Very good
Clean, comfortable, and generally quiet building, although I could hear snoring from the next room. Good variety for breakfast.
Kathy
Kathy, 1-night trip
10/10 Exceptional
Asked for a quiet room and was put in an area that was very quiet.
Kenneth
Kenneth, 1-night trip
8/10 Very good
Stay was great, my wife left her jacket their and the clerk called us right away to come back and get it
Craig
Craig, 1-night trip
6/10 Good
It was fine for one night. I liked the separate bedroom
John
John, 1-night trip
4/10 Fair
There was a melted ice cream sandwich on the heat register. So the house cleaner doesn’t spend much time inspecting/cleanjng. Overall needed a thorough cleaning; it just felt dingy. No hot water for shower at 5:00 am. We checked in at 8:30 pm and left at 5:30 am. It was a cheap place to stop for the night. Would not stay again
Brenda
Brenda, 1-night trip
4/10 Fair
Our room was outdated. The bed was not comfortable and the springs underneath the mattress were very noisy. The non-smoking room had a strong cigarette smell and also an old musty smell. One of the worst hotel rooms I have ever experienced.
Mark
Mark, 1-night trip
2/10 Poor
Dont go there
The room had bugs all over. Furniture consisted of 1 lamp, 2 beds, a very small tv, 1 couch. Clock radio didnt even work. Bathroom was filthy. Tub drain was clogged. Just 2 bars of soap.
Richard
Richard, 1-night trip
4/10 Fair
Not comfortable
This hotel was semi-clean. The bedding seemed clean but my feet stuck to the hard floor. The sofa bed was beyond worn out and some of the kitchen cupboards were broken.
Verified traveller
1-night trip
4/10 Fair
The staff was great, but the hotel is really run down. The couch arms were filthy. The bathroom smelled and the toilet kept running. The stove in the suite was old and crusty. The refrigerator had been painted and the paint was chipping off the handle. It appeared staff had cleaned welll, but because of the wear, the room felt dirty and gross. Breakfast was decent. Staff was nice.
Verified traveller
2-night trip
2/10 Poor
This hotel was disgusting. We had to wear our shoes because the floor was sticky, drawers were missing in the kitchen and bathroom, kitchen sink didn't drain, everything was gross including the walls, bathroom toilet ran, etc... i wanted to go home and shower it was so gross.
Amber
Amber, 1-night trip
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