In Downtown Hartford, The Capitol Hotel, Ascend Hotel Collection offers a warm welcome with full breakfast and dry cleaning services. Guests praise the helpful staff while enjoying in-room WiFi, 24-hour gym access, business center convenience and arcade fun.
Reviews
7.47.4 out of 10
Good
Popular amenities
Parking available
Free breakfast
Gym
Laundry facilities
24/7 front desk
Pet-friendly
Main amenities (12)
Daily housekeeping
24-hour fitness centre
Self parking
Business centre
2 meeting rooms
24-hour front desk
Coffee/tea in a common area
Air conditioning
Front desk safe
Snack bar/deli
Vending machine
Laundry service
For families (6)
Children stay free
Free cots/infant beds
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
The current price is £80
£80
includes taxes & fees
23 Feb - 24 Feb
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Premium Room, 1 King Bed, Non Smoking, View
Premium Room, 1 King Bed, Non Smoking, View
Highlights
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2016
Blackout curtains
Private bathroom
18 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Double Beds, Non Smoking
Standard Room, 2 Double Beds, Non Smoking
Highlights
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2016
Blackout curtains
Private bathroom
24 sq m
Sleeps 4
2 Double Beds
View all photos for Standard Room, 2 Double Beds, Non Smoking, View (Premium View)
Standard Room, 2 Double Beds, Non Smoking, View (Premium View)
Highlights
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2016
Blackout curtains
Private bathroom
24 sq m
Sleeps 4
2 Double Beds
View all photos for Room, 1 Queen Bed, Accessible, Non Smoking
Room, 1 Queen Bed, Accessible, Non Smoking
Highlights
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2016
Blackout curtains
Private bathroom
23 sq m
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2016
Blackout curtains
Private bathroom
18 sq m
City view
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking, View (Premium View)
Standard Room, 2 Queen Beds, Non Smoking, View (Premium View)
Highlights
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2016
Blackout curtains
Private bathroom
24 sq m
Sleeps 4
2 Queen Beds
View all photos for Room, 1 Queen Bed, Accessible, Non Smoking
Bushnell Center for the Performing Arts - 9 min walk
Connecticut Science Center - 13 min walk
Connecticut Convention Center - 15 min walk
Getting around
Hartford, CT (BDL-Bradley Intl.) - 24 min drive
Westfield, MA (BAF-Barnes Municipal) - 48 min drive
Hartford Union Station - 2 min walk
Windsor Station - 17 min drive
Windsor Locks Station - 17 min drive
Restaurants
Black-Eyed Sally's - 2 min walk
Starbucks - 5 min walk
The Brownstone - 6 min walk
Max Downtown - 5 min walk
Element 315 - 8 min walk
About this property
The Capitol Hotel, Ascend Hotel Collection
When you stay at The Capitol Hotel, Ascend Hotel Collection, you'll be a short five-minute drive from XL Center and Connecticut Convention Center. Guests can visit the 24-hour fitness centre for a workout, and free perks include WiFi, wired Internet and full breakfast daily between 6:00 AM and 9:00 AM. Fellow travellers say good things about the helpful staff and breakfast.
Languages
English, Spanish
At a glance
Hotel size
96 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, 1 total, up to 36 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (USD 15.00 per day; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Golfing nearby
Working away
Business centre
2 meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
Built in 1960
Safe-deposit box at front desk
24-hour fitness centre
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
40-inch flat-screen TV
Premium cable channels
Films for purchase
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
More
Daily housekeeping
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 35.00 per pet, per stay
Parking
Self-parking costs USD 15.00 per day with in/out privileges
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Express Hartford-Downtown
Holiday Inn Express Hotel Hartford-Downtown
Hartford Holiday Inn
Red Roof PLUS Hartford Downtown Hotel
Holiday Inn Express Hartford-Downtown Hotel Hartford
Holiday Inn Hartford
Red Roof PLUS Hartford Downtown
Red Roof Inn PLUS Hartford Downtown Hotel
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford
Capitol Hotel Hartford
The Capitol Hotel, an Ascend Hotel Collection Member Hartford
Hotel The Capitol Hotel, an Ascend Hotel Collection Member
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford Downtown
Holiday Inn Express Hartford Downtown
Red Roof Inn PLUS+ Hartford Downtown
Capitol Hartford
Capitol Hotel
Capitol
The Capitol Hotel, Ascend Hotel Collection Hotel
The Capitol Hotel, Ascend Hotel Collection Hartford
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel, Ascend Hotel Collection Hotel Hartford
Frequently asked questions
Does The Capitol Hotel, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, The Capitol Hotel, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Capitol Hotel, Ascend Hotel Collection?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 36 kg per pet. There's a charge of USD 35.00 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at The Capitol Hotel, Ascend Hotel Collection?
Yes. Self-parking costs USD 15.00 per day.
What are the check-in and check-out times at The Capitol Hotel, Ascend Hotel Collection?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at The Capitol Hotel, Ascend Hotel Collection and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around The Capitol Hotel, Ascend Hotel Collection like?
The Capitol Hotel, Ascend Hotel Collection is in Downtown Hartford, a short 2-minute walk from Hartford Union Station and 4 minutes' walk from XL Center.
The Capitol Hotel, Ascend Hotel Collection Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.0/10
Staff & service
7.0/10
Amenities
7.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
6/10 Good
16 Feb 2025
As expected...
To keep it brief, if you're looking for a place to just hide away for a day or two, this would be the place to go. On average, the place is just say renovated Red roof inn (literally) with different color schemes. Halls are very cramped and obviously very close corridors. To say this place has thin walls would be an understatement. Upon checking in I couldn't even access the Wi-Fi. If you can manage to handle the train station next to the hotel, it should be a halfway decent experience in the end.
Jonathan
Jonathan, 1-night trip
Verified Hotels.com guest review
4/10 Fair
11 Feb 2025
Robert
Robert, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
10 Feb 2025
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Feb 2025
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jan 2025
Room with a view of the Capitol
We loved our room with a view of the lovely 19th C. Capitol building and a snowy Bushnell Park. The hotel is conveniently located for Amtrak travelers & walkable to everything in downtown Hartford. Check out Hartford Stage & the Wadsworth Atheneum if you come to Hartford—both a short walk from the hotel. Also very close: Black Eyed Sally’s Southern Kitchen.
Clarissa
Clarissa, 1-night trip
Verified Hotels.com guest review
4/10 Fair
30 Jan 2025
Sai
Sai, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
20 Jan 2025
Would never stay here again
Not ever staying here again. The bed is so uncomfortable and hard, that would rather sleep on the floor. Rooms and bathroom were small. Had to unplug the HVAC unit bc there was no way to turn it off. Not enough parking in the underground garage they have, which has the tightest spiraling ramp anyways. Breakfast was scheduled until 9am, but they ran out of everything by 830-845am. The only positive thing was our view of the capital building out of our window, which was pretty.
Trevor
Trevor, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
8 Jan 2025
The tv and phone didn't work, charges a early check in fee
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jan 2025
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 Jan 2025
You get what you pay for
We were greeted by a very friendly staff. The lobby was clean and comfy looking. The breakfast was also very good, lots of choices. The bed was extremely uncomfortable. Our backs are still recovering. There was hair all over the bed and bathroom. The water was hot. But the plumbing left a lot to be desired. Toilets didn’t flush properly. Over all, you get what you pay for. An inexpensive hotel close to all the action.
Verified traveller
2-night family trip
Verified Hotels.com guest review
6/10 Good
2 Jan 2025
Rip off
The hotel was clean and convenient. However, the hotel charged me FOUR times for the same room!
Takima
Takima, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jan 2025
Terrezz
Terrezz, 2-night trip
Verified Hotels.com guest review
8/10 Very good
1 Jan 2025
Catherine
Catherine, 1-night trip
Verified Hotels.com guest review
6/10 Good
30 Dec 2024
Ok but not as good for the money
It was ok just this the first hotel ever i had to pay for parking after paying so much for the stay. Breakfast wasnt great and the ac unit got me n my wife sick needs to be cleaned out.
Dickens
Dickens, 4-night business trip
Verified Hotels.com guest review
6/10 Good
28 Dec 2024
Decieved, no charging point, no amenities
First of all, there is NO ev charging station at this location. The hotels.com listing deceived me. I asked the hotel and they said they don't have it, so no choice. Secondly, the tv channels said 'no signal' ended using phone whole night. Thirdly there is no 'game room' with pingpong as shown in the listing. Nothing of that sort, deceived again. The front desk person said the game room has been removed long ago. The only best thing is the breakfast and there is a park just outside. The hotels.com should do whatever they should to correct this misinformation on their site.
ShanKar
ShanKar, 1-night trip
Verified Hotels.com guest review
6/10 Good
27 Dec 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
26 Dec 2024
False Advertising
The people at the front desk were hospitable and friendly. They provided a refund of our parking like they said they would since we didn't stay the second night.
The room didn't really look like the pictures, the bed was not very comfortable, the rooms next to us were loud, and we didn't feel we should have to pay for parking.
brian
brian, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
22 Dec 2024
Personable and Accommodating
Asani was amazing at check in. Very hospitable and knowledgeable of the area, offering recommendations for a meal. Would recommend this hotel to anyone and will go back.
Cara
Cara, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Dec 2024
Lafayette
Lafayette, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Christian
Christian, 1-night trip
Verified Hotels.com guest review
6/10 Good
3 Dec 2024
Danielle
Danielle, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
3 Dec 2024
Annette
Annette, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
justin
justin, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
25 Nov 2024
Same Magic
We were celebrating our 40th anniversary having stayed at an earlier incarnation of the hotel on our wedding night. We found the stay to be friendly and very helpful.