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Hotel Emporio Acapulco

3.5 star property
Costera Acapulco beachfront hotel with 2 restaurants, spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Emporio Acapulco

Children’s play area – outdoor
Front of property
Private beach, beach cabanas
In-room safe, desk, blackout curtains, iron/ironing board
Spa

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Airport transfer
  • Connecting rooms available
  • Pool
  • 24/7 front desk
  • Spa
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Fitness centre
  • Beach cabanas
  • Valet parking
  • Self parking
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on-site
  • Connecting/adjoining rooms available
The price is £82
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Queen with ocean view

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen with ocean view

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite 2 Double Beds Ocean View

Junior Suite 2 Double Beds Ocean View | In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite 2 Double Beds Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King Ocean View

View from room

Standard King Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Privilege Club King Ocean View

View from room

Suite Privilege Club King Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Fan
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Privilege Club Doble Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Suite Privilege Club Doble Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Ocean View

View from room

Superior King Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Superior With Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Sea View

In-room safe, desk, blackout curtains, iron/ironing board

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

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8.0 out of 10, Very good, (1154)
The price is £128
includes taxes & fees
10 Dec - 11 Dec
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About the area

Map
Av. Costera Miguel Aleman 121, Fracc. Magallanes, Acapulco, GRO, 39670

What's nearby

  • Condesa Beach - 2 min walk - 0.2 km
  • Diana the Huntress - 2 min walk - 0.2 km
  • Galerías Acapulco - 12 min walk - 1.1 km
  • Parque Papagayo - 16 min walk - 1.4 km
  • Papagayo Beach - 10 min drive - 3.3 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 29 min drive
  • Airport drop-off service
  • Cruise terminal shuttle (surcharge)

Restaurants

  • ‪Cafe Punta del Cielo - ‬1 min walk
  • ‪Texas Ribs - ‬1 min walk
  • ‪Fisher's Acapulco - ‬1 min walk
  • ‪London English Pub - ‬2 min walk
  • ‪Pizza Hut - ‬1 min walk

About this property

Hotel Emporio Acapulco

Hotel Emporio Acapulco offers a private beach where you can retreat to a cabana, plus activities such as snorkelling, parasailing and windsurfing are nearby. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in spa services at the spa. Dining choices include 2 restaurants, and the bar/lounge is a great place to grab a cold drink. A poolside bar, a fitness centre and a children's pool are other highlights. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 422 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*
  • Children's club*

Pets

  • Pets not allowed

Internet

  • WiFi and wired internet access in public areas*
  • Wi-Fi (speed: 25+ Mbps) in rooms*

Parking

  • On-site self-parking (MXN 190 per night)
  • On-site valet parking (MXN 190 per night)

Transfers

  • Airport drop-off (available 24 hours)*
  • Cruise terminal shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–12:30 PM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On a private beach
  • Shopping
  • Golfing nearby
  • Parasailing nearby
  • Snorkelling nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)

Facilities

  • 2 buildings/towers
  • Built in 1952
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • Infinity pool
  • Arcade/games room
  • Full-service spa
  • Banquet hall

Accessibility

  • Wheelchair-accessible

Room amenities

Be entertained

  • 42-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Oriental Spa. The spa is open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for MXN 250 per night (rates may vary)
  • WiFi is available in public areas for MXN 250 per night (rates may vary)
  • Wired internet access is available in public areas for MXN 250 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MXN 340 to 355 for adults and MXN 165 to 180 for children
  • Airport shuttle service is offered for an extra charge of MXN 380 per vehicle. Maximum occupancy 4
  • Cruise ship terminal shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of MXN 833 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge

Parking

  • Self-parking costs MXN 190 per night
  • Valet parking costs MXN 190 per night

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of MXN 500 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
The optional pool fee listed is applied per person, per entrance for access to the Infinity pool area, and can be redeemed towards food and drink.

Also known as

Acapulco Emporio
Acapulco Emporio Hotel
Acapulco Hotel Emporio
Emporio Acapulco
Emporio Acapulco Hotel
Emporio Hotel
Emporio Hotel Acapulco
Hotel Acapulco Emporio
Hotel Emporio
Hotel Emporio Acapulco
Hotel Emporio Acapulco Hotel
Hotel Emporio Acapulco Acapulco
Hotel Emporio Acapulco Hotel Acapulco

Frequently asked questions

Does Hotel Emporio Acapulco offer free cancellation for a full refund?
Yes, Hotel Emporio Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Emporio Acapulco?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Hotel Emporio Acapulco?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Emporio Acapulco?
Yes. Self-parking costs MXN 190 per night. Valet parking costs MXN 190 per night.
Is an airport shuttle service offered by Hotel Emporio Acapulco?
Yes, a shuttle from the hotel to the airport is available. The charge is MXN 380 per vehicle.
What are the check-in and check-out times at Hotel Emporio Acapulco?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MXN 833 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hotel Emporio Acapulco and nearby?
Have fun with activities such as jet-skiing, parasailing and snorkelling, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Emporio Acapulco also has a private beach, a fitness centre and spa services, as well as an arcade and a garden.
Are there restaurants at or near Hotel Emporio Acapulco?
Yes, there are 2 on-site restaurants.
Does Hotel Emporio Acapulco have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Emporio Acapulco like?
Hotel Emporio Acapulco is a short 2-minute walk from Condesa Beach and 16 minutes' walk from Parque Papagayo.

Hotel Emporio Acapulco Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Es la tercera ves q me quedo en este hotel por q me gustaba mucho pero ahora tuve la mala experiencia q no puedo usar la alberca de infinito q por q tenía q pagar $250 pesos mas y luego en el restaurante q no me dejaron pasar por q traía una blusa corta y luego no servía el agrre acondicionado y no todos los trabajadores eran amables no recibí ni mi recibo y ise el reclamo y me salen con una excusa ahora si quede desepcionada de este hotel mi prima de quiere casa en este hotel pero le diré mi experiencia para q mejor busque otro
Edith, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Oscar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Oscar, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very great experience so attentive, fresh new towels everyday and cleaning was done everyday. Came back to hotel to clean room. Would most definitely book with El Emporio next time I go. 10/10 would recommend a stay here
Angelita, 7-night family trip
Verified Expedia guest review

8/10 Very good

Really nice staff
Alan, 7-night romance trip
Verified Expedia guest review

6/10 Good

Is too noisy
Angelita, 7-night trip
Verified Expedia guest review

2/10 Poor

The ac didn't work
Robert, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Pool, beach, and friendly staff.
Marcos, 14-night trip
Verified Expedia guest review

2/10 Poor

Mucho ruido en el boulevard. Se la pasan gritando los del transporte público y se escucha hasta las habitaciones desde las 5 am todo el día
Manuel, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very beautiful, very luxurious, very clean, verry attentive staff, pleasant experience. Booked a few days longer.
Jesse, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The noise in the morning and maintain to the lights
Jose Luis Gumecindo Jimenez, 3-night romance trip
Verified Expedia guest review

2/10 Poor

I didn’t like that people at the pool were acting like if they were in a low class club , singing and screaming without any respect for other guests, and the hotel administrators didn’t care or say anything to them , I don’t think am going back .
Javier, 1-night trip
Verified Expedia guest review

8/10 Very good

I like it
Imelda, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ericka, 4-night trip
Verified Expedia guest review

2/10 Poor

Avoid at all cost
Beds smelled disgusting, like musty. The beds had ZERO support. As soon as my kids would lay ( 4 & 7) the mattress would sink. The AC was terrible! I called in to get it fixed, and I was told it would work. Never did. I would never stay here for the amount of money they charge. Avoid avoid avoid at all cost.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Fridge
Marcos, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Miguel, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The A/C in the room didn't work. The first they sent the maintenance guy 4 times, and it didn't work, the next day no A/C at all. They said the A/C wasn't working at all. The view was amazing, the front desk, the restaurant, the pool area people, they were all friendly and fast service.
2-night family trip
Verified Hotels.com guest review

4/10 Fair

AC did not work. We got moved 2 times to different rooms and all AC did not work. At the balcony the reals were loose. Scary to lean on it.
marta, 3-night family trip
Verified Expedia guest review

8/10 Very good

Too crowded, elevator didn’t work,, valet parking needs more personnel, other than that, is a good hotel in an excelente location.
miguel, 1-night romance trip
Verified Expedia guest review

6/10 Good

better AC, and more dinning options
Gustavo, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Alma, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay overall!
Greg, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Toley problems eir condition bad
Jose, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Javier, 3-night trip
Verified Expedia guest review