US Visa Applicant Service Center - 19 min walk - 1.6 km
U.S. Consulate Merida - 5 min drive - 3.2 km
Yucatan International Convention Center - 5 min drive - 3.6 km
Getting around
Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 13 min drive
Restaurants
Taquería La Lupita - 6 min walk
El Lucero del Alba Bar - 9 min walk
Café Montejo - 6 min walk
Bar la Campana Grande - 7 min walk
Wookiee Monchis - 7 min walk
About this property
Hotel Unknown
Hotel Unknown puts you a short five-minute drive from Paseo de Montejo and Mérida Cathedral. Guests indulge in spa services, then grab a bite to eat at the restaurant. An outdoor pool and a bar/lounge are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–11:00 AM
Restaurant
Bar/lounge
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
An outdoor pool
Spa services
Banquet hall
Accessibility
Wheelchair-accessible path of travel
No lift (single-level property)
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Fan
Coffee/tea maker
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Bed sheets provided
What to enjoy
In-room massage
Balcony or patio
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Toilet paper
Stay connected
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 280 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 9:00 PM
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards and cash.
Cashless transactions are available.
Property Registration Number FHA190725TS5
Also known as
Hotel Unknown Hotel
Hotel Unknown Mérida
Hotel Unknown Hotel Mérida
Frequently asked questions
Is there a pool at Hotel Unknown?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 9:00 PM.
Are pets allowed at Hotel Unknown?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of MXN 280 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Unknown?
Sorry, there's no on-site parking at Hotel Unknown.
What are the check-in and check-out times at Hotel Unknown?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Unknown?
No, this hotel doesn't have a casino, but Casino La Cima (16-min walk) and Diamonds Casino (9-min drive) are both nearby.
What is there to do at Hotel Unknown and nearby?
Hotel Unknown has an outdoor pool and spa services.
Are there restaurants at or near Hotel Unknown?
Yes, there's an on-site restaurant.
Does Hotel Unknown have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Unknown like?
Hotel Unknown is a short 17-minute walk from Mérida Cathedral and 18 minutes' walk from Paseo de Montejo.
Hotel Unknown Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
10 Oct 2024
Richard
Richard, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 Aug 2024
Great hotel for a romantic getaway
The hotel is beautiful and we recommended specially for couples. Is quiet and cozy, very romantic. The staff is very friendly and helpful.
Do not be put off by the exterior of the street, once you are inside is very nice.
Our room had its own private pool and it was really nice.
The only possible downside is that is about a 15 minute walk from downtown or a 8 dollar UBER ride. We chose to walk and it was not bad at all.
About two blocks from the hotel is the Mercado de Santiago where you can find good food at very affordable prices.
Cesar
Cesar, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jul 2024
Jairo Omar
Jairo Omar, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Jul 2024
Everyone was very helpful and kind.
Elizabeth
Elizabeth, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
15 Jul 2024
Padrísimo !
El hotel está padrísimo, las habitaciones son espaciosas, con alberca privada, camas grandes, el baño es amplio, cómodo y moderno. En el centro de la ciudad. Tuvimos una estancia muy placentera!!
laura
laura, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 Jul 2024
Alexandra
Alexandra, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jul 2024
vanessa
vanessa, 3-night trip
Verified Travelocity guest review
10/10 Exceptional
21 Jun 2024
OSCAR J
OSCAR J, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jun 2024
Excelente hotel en el centro
Hotel pequeño, muy original y con gran servicio. Lo único a mejorar es la presión de la ducha.
Alejandro
Alejandro, 5-night trip
Verified Hotels.com guest review
8/10 Very good
25 May 2024
bonito pero podria mejorar
deberian mejor la entrada, el pasillo es de piedras, troncos dificil de jalar maletas, el patio estaba llena de hormigas rojas. la puerta del baño no cerraba bien
priscila
priscila, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 May 2024
Buddy
Buddy, 1-night trip
Verified Expedia guest review
2/10 Poor
15 May 2024
Maya
Maya, 1-night trip
Verified Hotels.com guest review
4/10 Fair
13 May 2024
Cheap stay
El baño huele muchísimo a caño / coladera, con el calor que hace en Mérida y el vapor de la regadera es sumamente fétido, no cuentan con agua fría y los muebles del cuarto están bastante descuidados.
El internet no funciona, te llega 4 minutos y después se vuelve a ir y si vas de trabajo como yo, te será sumamente complicado trabajar por que tampoco hay buena señal de teléfono.
Coryna
Coryna, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Apr 2024
This is a hidden gem in a very quiet neighborhood. Worth going for the art alone. It just feels good to be somewhere beautiful where you can feel the attention to detail. And the pool is fantastic beat the heat! Special thanks to the staff who were patient with me and let me practice Spanish with them. Truly it’s the only way to learn and it meant the world!
lisa
lisa, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 Apr 2024
Monica Mary
Monica Mary, 7-night trip
Verified Expedia guest review
10/10 Exceptional
22 Apr 2024
vanessa
vanessa, 2-night trip
Verified Travelocity guest review
10/10 Exceptional
7 Apr 2024
MARIA C
MARIA C, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Mar 2024
Brittany
Brittany, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Mar 2024
Rustic, airy feeling smack in the middle of town.
The staff were incredibly friendly and helpful. The rooms are rustic but very comfortably appointed, firm beds and first class linens. The food is great and micheladas are the best. Nice and clean facility overall. A feeling of airiness in the middle of Merida. And absolutely safe.
Manuel
Manuel, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Feb 2024
Anna
Anna, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Feb 2024
Cute place to stay and great location
Very short but good. Would go back for a longer stay.
Marina
Marina, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
19 Feb 2024
Bathroom door needed repair . Poor lighting options, no face clothes or small towels
Ross
Ross, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 Feb 2024
Melissa
Melissa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Jan 2024
Need some sort of refrigeration in the room. It's not very eco-friendly to have to throw food and drinks away.