John F. Kennedy International Airport (JFK) - 56 min drive
Penn Station - 4 min walk
New York W 32nd St. Station - 8 min walk
New York 23rd St. Station - 11 min walk
28 St. Station (7th Av.) - 3 min walk
23 St. Station (8th Av.) - 5 min walk
34 St. - Penn Station - 5 min walk
Restaurants
Mustang Harry's - 2 min walk
Molly Wee Pub - 3 min walk
Walter's Bar - 2 min walk
New Dynasty - 2 min walk
Le Pain Quotidien - 2 min walk
About this property
Holiday Inn Express - New York City Chelsea, an IHG Hotel
When you stay at Holiday Inn Express - New York City Chelsea, an IHG Hotel, you'll be in a great location, within a short 10-minute walk of Madison Square Garden and Macy's. Guests can visit the fitness centre for a workout, and free perks include WiFi and continental breakfast daily between 6:30 AM and 10:00 AM. Also, 5th Avenue and Empire State Building are within a 15-minute walk. Fellow travellers like that it's only a short walk to public transportation: 28 St. Station (7th Av.) is 3 minutes away and 23 St. Station (8th Av.) is 5 minutes.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
228 rooms
Arranged over 15 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, up to 32 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (USD 55.00 per night)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:30 AM–10:00 AM
Room service (limited hours)
Working away
Business centre
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
Built in 2005
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness centre
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Room amenities
Be entertained
49-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Pillow-top mattress
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
More
In-room safe
Fees & policies
Refundable deposits
Deposit: USD 150.00 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Destination fee: USD 22.95 per accommodation, per night
Children & extra beds
Rollaway beds are available for USD 25.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Self-parking costs USD 55.00 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Madison Garden
Holiday Inn Express Madison Square
Holiday Inn Express Madison Square Garden
Holiday Inn Express Madison Square Garden Hotel
Holiday Inn Express Madison Square Garden Hotel New York
Holiday Inn Express Madison Square Garden New York
Madison Square Garden Holiday Inn Express
Madison Square Holiday Inn Express
Holiday Inn Express New York City Chelsea Hotel
Holiday Inn Express New York City Chelsea
Holiday Inn Express
Frequently asked questions
Does Holiday Inn Express - New York City Chelsea, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express - New York City Chelsea, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn Express - New York City Chelsea, an IHG Hotel?
Yes, dogs are welcome, with a maximum weight of 32 kg per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Express - New York City Chelsea, an IHG Hotel?
Yes. Self-parking costs USD 55.00 per night.
What are the check-in and check-out times at Holiday Inn Express - New York City Chelsea, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Holiday Inn Express - New York City Chelsea, an IHG Hotel?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at Holiday Inn Express - New York City Chelsea, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Holiday Inn Express - New York City Chelsea, an IHG Hotel like?
Holiday Inn Express - New York City Chelsea, an IHG Hotel is in Manhattan, a short 3-minute walk from 28 St. Station (7th Av.) and 4 minutes' walk from Madison Square Garden. Travellers give top marks for the hotel's prime location.
Holiday Inn Express - New York City Chelsea, an IHG Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
29 Nov 2024
Loves our stay
Jennene
Jennene, 4-night trip with friends
Verified Hotels.com guest review
6/10 Good
28 Nov 2024
Not the best stay but at least breakfast was included & centrally located. Don’t set your expectations too high. Noisy hallway & elevators were finicky.
Verified traveller
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2024
Eric
Eric, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Nov 2024
Miguel
Miguel, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Bed was great
Bathroom was really small and uncomfortable
Toliet paper and flushing stick was unreachable
Jesus
Jesus, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Melody
Melody, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2024
Nabil
Nabil, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Nov 2024
Pablo Roberto
Pablo Roberto, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Oct 2024
Friendly staff and excellent service!
The front desk staff was AMAZING! They were so friendly and helpful. I was extremely happy with the service.
Yvelisse
Yvelisse, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
30 Oct 2024
Great hotel for NYC stay
Great hotel for a short stay in NYC. Good clean rooms. Breakfast can get v busy at certain times and difficult to get a seat.
Nicholas
Nicholas, 4-night trip
Verified Hotels.com guest review
6/10 Good
29 Oct 2024
Central location
Lovely stay, staff friendly. Only negatives was not enough room for breakfast and lift not working.
Michelle
Michelle, 4-night trip
Verified Hotels.com guest review
2/10 Poor
28 Oct 2024
Bad service
Arrived at 3pm, room was not ready and had to wait for another 20 minutes.
Phone is not working in the room.
First night, out of soap and went down to reception and asked for it. After waited for an hour still nobody came. Went down to reception again, not helpful and no soap given. We decided to go to convenience store at late night to buy a soap.
Sarah
Sarah, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
This was our first time in NY and I am glad we stayed here. It's very close to the main attractions. We had an amaizing stay here. breakfast was good. Very clean and I like that they have an scale in the lobby to weight your luggage before departing. Thank you.
Briceidy
Briceidy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Pretty fair
Clean hotel, nice quiet room. Shower average, but fine. Had coffee maker in the room, but had to keep asking for coffee pods as the housekeeping didn’t leave them automatically.
Breakfast was okay, better on some days than others and the pancake maker wasn’t great.
Awful waste of plastic cutlery, polystyrene cups - come on USA!
Ben
Ben, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
New York City Girls Trip
Your staff was fabulous from check in to check out. Property was convenient to go anywhere. Breakfast was plentiful and fresh. Very clean. I will stay here again.
Nancy
Nancy, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
10 Oct 2024
Penelope
Penelope, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2024
Alma
Alma, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Oct 2024
Definitely Will Stay Again & Again
Had an amazing girl weekend with my teen daughter & friend. The convenience to sights, Madison Gardens & Penn Station was great! Staff, cleanliness & atmosphere was welcomed & appreciated! My family & I will most definitely visit & stay again.