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The Collective Paper Factory

Long Island City upmarket hotel with conference centre


Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Manhattan Loft - Living Area
  • Superior Double Room - Bathroom
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 32.
1 / 32Lobby Sitting Area
37-06 36th street, Long Island City, 11101, NY, United States of America
8.2.Very good.
  • Smart and clean property in Long Island city, next to subway for convenient travel into…

    Jan 9, 2020

  • A well executed use /design of a redundant building into a hotel. Wasn’t happy to pay the…

    Jan 1, 2020

See all 856 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Transport options
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 122 smoke-free guestrooms
  • Daily housekeeping
  • Fitness centre
  • Conference centre
  • Limo/town car service
  • Terrace

For families

  • Free cots/infant beds
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • In Queens
  • Roosevelt Island - 2.4 mi / 3.9 km
  • Memorial Sloan-Kettering Cancer Center - 2.7 mi / 4.3 km
  • 5th Avenue - 2.8 mi / 4.6 km
  • Hospital for Special Surgery - 3 mi / 4.9 km
  • Tiffany & Co. - 3 mi / 4.9 km
The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Executive Room, 1 King Bed
  • Manhattan Loft
  • Superior Queen
  • Superior Double Room
  • Standard Room, 1 King Bed
  • Deluxe Room, Multiple Beds
  • Executive Room, 1 King Bed - Roll-in Shower


37-06 36th street, Long Island City, 11101, NY, United States of America
  • In Queens
  • Roosevelt Island - 2.4 mi / 3.9 km
  • Memorial Sloan-Kettering Cancer Center - 2.7 mi / 4.3 km

What’s around


  • In Queens
  • Roosevelt Island - 2.4 mi / 3.9 km
  • Memorial Sloan-Kettering Cancer Center - 2.7 mi / 4.3 km
  • 5th Avenue - 2.8 mi / 4.6 km
  • Hospital for Special Surgery - 3 mi / 4.9 km
  • Tiffany & Co. - 3 mi / 4.9 km
  • United Nations Headquarters - 3.1 mi / 4.9 km
  • Central Park Zoo - 3.2 mi / 5.1 km
  • Museum of Modern Art - 3.2 mi / 5.1 km
  • St. Patrick's Cathedral - 3.2 mi / 5.2 km
  • Carnegie Hall - 3.3 mi / 5.3 km

Getting around

  • John F. Kennedy International Airport (JFK) 42-min drive
  • Newark, NJ (EWR-Liberty Intl.) 52-min drive
  • LaGuardia Airport (LGA) 20-min drive
  • New York, NY (NYS-Skyports Seaplane Base) 7-min drive
  • Teterboro, NJ (TEB) 20-min drive
  • Linden, NJ (LDJ) 31-min drive
  • Long Island City Hunterspoint Avenue Station 3-min drive
  • Woodside Station 3-min drive
  • Long Island City Station 7-min drive
  • 36 St. Station (Northern Blvd.) 3-min walk
  • 39 Av. Station 7-min walk
  • 36 Av. Station 8-min walk

At a glance

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 3 PM-2 AM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Pets not allowed


  • Off-site parking within 1.3 mi (USD 20 per day)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Things to do

  • Fitness facilities

Working away

  • Business centre
  • Meeting rooms
  • Conference centre
  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter


  • Number of buildings/towers: 1
  • Garden
  • Terrace
  • Television in common areas


  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or checkout:

  • Resort fee: USD 26.39 per accommodation, per night
  • Resort fee inclusions:
    • Fitness centre access
    • Business centre/computer access
    • Internet access (may be limited)
    • Newspaper
    • Phone calls (may be limited)
    • Faxes
    • In-room safe
    • In-room safe and safe insurance
    • In-room coffee
    • Housekeeping
    • Additional inclusions
    • WiFi access (may be limited)

Optional extras

  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Rollaway beds are available for USD 35.0 per night

ParkingPay at property

  • Parking is available off-site and costs USD 20 per day (1.3 mi away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).


Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted.

Also known as

  • Paper Factory Hotel Long Island City
  • The Paper Factory Hotel
  • The Collective Paper Factory Hotel
  • The Collective Paper Factory Long Island City
  • The Collective Paper Factory Hotel Long Island City
  • Paper Factory Hotel
  • Paper Factory Long Island City
  • The Paper Factory Hotel
  • The Collective Paper Factory Hotel
  • The Collective Paper Factory Long Island City
  • The Collective Paper Factory Hotel Long Island City

*See fees & policies for additional details or extra charges


  • Yes, The Collective Paper Factory does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 2 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
  • Yes. Nearby restaurants include Astoria Seafood (3-min walk), Beer Garden at Studio Square (4-min walk) and Tacuba (5-min walk).
  • No, this hotel doesn't have a casino, but Resorts World Casino (16-min drive) and Empire City Casino (19-min drive) are both nearby.
  • The Collective Paper Factory has a fitness centre and a garden.
8.2.Very good.
  • 8.0.Very good

    We loved the conversion.....graffiti walls and quirky. Safe feeling neighbourhood. Very welcoming reception area with lots of comfy areas for sitting.

    4 night romance trip, Dec 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very clean, lovely staff, tube station literally across the street, 10 mins to Times Square

    5 night family trip, Dec 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I recently stayed at the paper factory hotel for 6 nights. Had an amazing stay with really comfortable beds and well sized rooms. Even though renovations were ongoing, the hotel put on a free breakfast for everyone which was a nice touch. It was super easy to get into town with the subway across the road as well. Look forward to staying here again when visiting NYC in the future!

    6 night trip, May 3, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Building work taking place, had been since April 4 th. But no indication via Expedia at time of booking. No hot food on site, Air condition not working.

    2 night romance trip, May 2, 2019

    Verified Expedia guest review

  • 6.0.Good

    Nice rooms, disruptive renovations

    We stayed a week at the hotel in May 2019, and booked on When we arrived we were surprised to see the ground floor of the hotel (lobby, restaurant and bar area) undergoing major renovations. We were not notified of this before arrival (nothing mentioned on or contact made with us via email). While the rooms were spacious and as described online, the renovations were noisy and disruptive which significantly impacted our experience. The continental breakfast was not served in a proper restaurant but rather on plastic plates and paper cups in a small room on the ground floor. I was shocked that the hotel was still charging a resort fee / service charge given the renovations. I shared my concerns with both and the hotel directly and we were offered an upgrade to a higher floor away from the noise which helped, and service charge waived. The hotel is in a good location (subway at the door) and is better value than a stay in manhattan, but I will avoid staying again until renovation work is complete later this year. Also our room had food crumbs near the bed when we checked in. The housekeeping team did not clean this despite three requests on consecutive days. Even went to front desk to ask them to get housekeeping to clean but it still wasn’t done and in the end we changed rooms anyway (new room was very clean).

    Megan, 6 night romance trip, Apr 30, 2019

    Verified guest review

  • 8.0.Very good

    Cool and quirky place with good transport links into Manhattan. Although the daily facilities charges seemed unnecessary as there was renovations going on

    7 night romance trip, Apr 15, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Under construction with lack lustre cleaning but housekeeping

    5 night trip, Apr 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Four night stay

    We really enjoyed our stay at the Paper Factory hotel, it was very clean and comfortable. The local area didn’t have much to offer. The staff in the hotel were not very forthcoming with information about sightseeing and trains. I had to ask for some as nothing was on display.

    monique, 4 night family trip, Mar 28, 2019

    Verified guest review

  • 10.0.Exceptional

    Uniquely designed hotel, overall awesome stay !

    Vintage modern hotel with great links to Manhattan and New York. Really worth staying slightly outside the city for the space and quality you get. Our room was spacious and clean with also a big bathroom. We had the grab and go breakfast which meant we could get a coffee, fruit and pastry every morning. The gym was well equipped and customer service was really good. Thanks so much, we had a great stay with you!

    5 night romance trip, Mar 24, 2019

    Verified guest review

  • 6.0.Good

    Nice hotel, but with some negatives as well

    Overall, The Paper Factory Hotel is a nice and well-designed vintage/retro-style hotel. Service and cleanliness is ok, but our room had some negatives, for example: a missing hair dryer, leaks in the ceiling after rainfall, airconditioning not working properly (due to temperature difference of approx. 10 degrees), only thin sheets on the bed during the winter season, a clogged toilet after rainfall, and very cramped rooms as the biggest negative. But since we were outside most of the day (to discover NYC), we didn't care too much. Besides that, the resort fee ("hidden costs" of 22.96 USD per night) you have to pay extra for, just seems to be an easy way for them to make some extra money out of you, since you have to pay extra for things that you will probably never use when staying in NYC (like the gym, newspaper, computer/internet access, phone, fax) or things we even never even got (like bottled water on our room).

    Walter, 11 night romance trip, Dec 6, 2018

    Verified guest review

See all 856 reviews