Blvd Zona Hotelera, Playa Juanillo, Cap Cana, Punta Cana, La Altagracia, 23302
What's nearby
Juanillo Beach - 6 min walk
Punta Espada Golf Course - 8 min drive
Los Establos Cap Cana - 11 min drive
Hoyo Azul - 11 min drive
Scape Park - 11 min drive
Getting around
Punta Cana (PUJ-Punta Cana Intl.) - 17 min drive
Restaurants
Juanillo Grill & Beach Bar - 2 min drive
The Chinola - 3 min drive
Punch Bar - 8 min walk
Jwb Steakhouse - 8 min walk
El Mercado - 3 min drive
About this property
Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive
Placing you within a 10-minute walk of Juanillo Beach, Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive offers a private beach where you can enjoy cabanas, beach umbrellas and beach massages. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Blue Marlin, one of 5 restaurants, serves seafood and is open for lunch and dinner. Other highlights at this luxurious resort include 5 bars/lounges, a nightclub and a rooftop terrace. Fellow travellers love the pool and helpful staff.
All-inclusive
This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Land activities
Fitness facilities
Volleyball
Lessons/classes/games
Aerobics
Dancing
Yoga
Entertainment
On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties
Languages
English, Spanish
At a glance
Hotel size
324 units
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
5 restaurants
5 bars/lounges
Beach bar
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
Private dining
24-hour room service
Snack bar/deli
What to do
On a private beach
Fitness classes
Yoga classes
Beach volleyball
Karaoke
Shopping
Bike tour information
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Scuba-diving nearby
Zip-lining nearby
Working away
5 meeting rooms
Conference centre (9839 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach cabanas (surcharge)
Free pool cabanas
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
6 buildings/towers
Built in 2007
Safe-deposit box at front desk
Rooftop terrace
Garden
Fitness centre
Adjacent to a golf course
6 outdoor pools
Full-service spa
Nightclub
Hot tub
Sauna
Massage/treatment rooms
Steam room
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
Banquet hall
Colonial architecture
Accessibility
Lift
Lift door width (centimetres): 79
Handrails in stairwells
Stairwell handrail height (centimetres): 208
Well-lit path to entrance
Pool access ramp on site
Room amenities
Be entertained
55-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Free stocked minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillow-top mattress
What to enjoy
Furnished balcony/patio
Garden
Individually furnished and decorated
Separate sitting area
Freshen up
Private bathroom
Jetted
Separate bath and shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Blue Marlin – This beachfront restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Casabella – This restaurant specialises in international cuisine and serves breakfast and lunch. Open daily.
Wok – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
The Steakhouse – This steakhouse specialises in Argentinean cuisine and only serves dinner. Open daily.
Capriccio – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 6 AM to 7 PM
Guests under 18 years old are not allowed in the swimming pool or fitness facility
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Cap Cana Sanctuary
Sanctuary Cap Cana All Inclusive Playa Hotels Resorts
Sanctuary Hotel Cap Cana
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Sanctuary Cap Cana Alsol All Inclusive
Sanctuary Alsol All Inclusive
Sanctuary Cap Cana Alsol
Sanctuary Cap Cana AlSol All Inclusive Adults
Sanctuary AlSol All Inclusive Adults
Sanctuary Cap Cana AlSol Adults
Sanctuary AlSol Adults
Sanctuary All Inclusive Playa Hotels Resorts
Sanctuary Cap Cana Adults Playa Hotel Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Hotel Resorts
Hotel Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts
Sanctuary Cap Cana Adults Playa Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Resorts
Sanctuary Cap Cana by AlSol All Inclusive Adults Only
Sanctuary Cap Cana by Alsol Adults Only All Inclusive
Sanctuary Cap Cana by Alsol All Inclusive
Sanctuary Cap Cana All Inclusive Adults Only by Playa Hotel
Sanctuary Cap Cana
Sanctuary Cap Cana All Inclusive by Playa Hotels Resorts
Frequently asked questions
Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive offer free cancellation for a full refund?
Yes, Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?
Yes, there are 6 outdoor pools. Guests have pool access from 6 AM to 7 PM.
Are pets allowed at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?
Check-in start time: 3:00 PM; check-in end time: 7:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 6 outdoor swimming pools. Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive also has 5 bars, a nightclub and a private beach, as well as a sauna, a steam room and a garden.
Are there restaurants at or near Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?
Yes, there are 5 on-site restaurants, featuring al fresco dining, seafood and ocean views.
Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio and a garden.
What's the area around Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive like?
Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive is located a short 6-minute walk from Juanillo Beach.
Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
3 Nov 2024
One of the best
Loved loved loved this property. The service was outstanding. Food and beverage was great with many options. Modern, glamerous style with quality fixtures and fittings throughout property. Highly recommended.
matthew
matthew, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2024
Malva
Malva, 2-night trip
Verified Hotels.com guest review
8/10 Very good
29 Sept 2024
Very good staff food was excellent had a really bad paint smell one night and was awakened at 2:30 am by the smell to find out they were painting and a row of rooms beside us had the same issue i woke up with burning eyes and wife had a bad headache. Returned to our room one day to find the privacy sign on our door and both our room keys would not work then when they came down and let use in I found a balcony door unlocked but nothing was touched still a little unnerving to think someone that wasn’t supposed to be in our room was there as they told us that security cameras did see anyone
Terry
Terry, 6-night trip
Verified Expedia guest review
10/10 Exceptional
26 Sept 2024
Christopher
Christopher, 4-night trip
Verified Travelocity guest review
4/10 Fair
25 Sept 2024
The property is quite small and also older construction. The building I stayed in (believe it was Building 2 or 3) had a mildew smell in the hallways. The elevator was also very small and also looked older/weathered.
When I got to my room, I noticed the AC was not cold enough for the outside temperature. It did not go past 22C/72F. The bathroom vanity light also did not work on one side. Finally, the bed was dirty when I arrived; I found a black pair of underwear tucked behind the mattress into the space between the headboard. The throw blanket was also visibly filthy. I called twice to complain about this but nothing was done.
The restaurants are decent although I found the buffet food decent at best; everything lacked flavor. The restaurant over the beach had great Dominican food however.
Drinks were also either veryyyy sweet or the rum tasted watered down.
Staff was very kind and accommodating, so complaints with them.
Cristine
Cristine, 4-night trip
Verified Expedia guest review
10/10 Exceptional
23 Sept 2024
Just the best from beginning to end. The service was impeccable. Food was ok to good. All the stands and shops are very nice.
Rosa Isabel
Rosa Isabel, 3-night romance trip
Verified CheapTickets guest review
10/10 Exceptional
22 Sept 2024
Corazon
Corazon, 4-night trip
Verified Expedia guest review
10/10 Exceptional
21 Sept 2024
This resort is absolutely stunning and such a great place for our honeymoon!
The food was great (there were plenty of food options on site), all of the staff will go the extra mile to ensure that you feel comfortable and welcomed. Check-in process was easy and fairly quick, only negative was that we did not get the room we had initially booked. Pool staff provided amazing service including, setting up your spot for when you come to lounge by the pool or beach, making sure you have plenty of shade, and always have a drink so sip on!
A few employees that I can remember that were extremely friendly and personal with us and always checking in on us were Jose and Oscar. As well as our favorite bartender Domingo!
Highly recommended for your first stay in Punta Cana I can’t say enough great things about this property.
Eliza
Eliza, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 Sept 2024
I loved it
Natasha Mendez
Natasha Mendez, 2-night trip
Verified Expedia guest review
10/10 Exceptional
20 Sept 2024
The resort itself was beautiful. The room was spacious and very nice, staff were very friendly and accommodating, service was on point. Lastly, the food was delicious. 5 Star rating all around the board!!!
shannon
shannon, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 Sept 2024
Un hotel muy bonito y el staff muy atento y servicial en todo momento lo que no me gustó es las opciones para cenar tienen un italiano que tienes que reservar pero la comida no es la mejor el de carnes muy bueno no tienes que reservar pero tienes que esperar por qué se llena el del bufet no es todo el tiempo y los otros comida como pizza algunos están cerrados creo que tienen mucha área de oportunidad en esa área hay hoteles más económicos con mejores opciones para comer también el área del las tiendas tuve que comprar unas aleve para el dolor y me cobraron 24 dólares por un paquete que cuesta 8 dólares 😂 y por unos tampones de 3 dólares 24 dólares eso es Ana falta de respeto al bolsillo no te puedes aprovechar así de los turistas
Rosa
Rosa, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 Sept 2024
Dana
Dana, 4-night trip
Verified CheapTickets guest review
10/10 Exceptional
17 Sept 2024
Very courteous staff, excellent dining and a desire to improve resort every time I visit.
Jeffery James
Jeffery James, 7-night trip
Verified Expedia guest review
10/10 Exceptional
15 Sept 2024
Billy Franklin
Billy Franklin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 Sept 2024
Ricardo
Ricardo, 1-night trip
Verified Expedia guest review
8/10 Very good
14 Sept 2024
Overall very nice location. Staff was very attentive and courteous. Some spaces were not available to guests due to maintenance or repairs.
richard
richard, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 Sept 2024
Artimes
Artimes, 4-night trip
Verified Expedia guest review
10/10 Exceptional
13 Sept 2024
We had the most amazing stay in the Castle. Our butler did such a fantastic job keeping us stocked and well. The castle views our exquisitely breath taking from the 3rd floor pool overlooking the ocean, enjoying a delicious drink! Highly Recommend the Castle and Carlos the butler.
Natalie
Natalie, 4-night romance trip
Verified Orbitz guest review
10/10 Exceptional
11 Sept 2024
Andreina
Andreina, 4-night trip
Verified Expedia guest review
10/10 Exceptional
11 Sept 2024
Excellent Hotel!
My stay was excellent! I couldn't have asked for a better hotel. The staff from Alex, to the Sommelier, and others were truly phenomenal in treatment of me. The hotel decor was excellent, and my stay was very relaxing. I enjoyed myself very much.
Randy
Randy, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Sept 2024
Adorable boutique like resort
Amazing stay and service. Great food for an all inclusive. Drinks were delicious and serviced to the pool and beach area.
Stacey
Stacey, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Sept 2024
Beautiful. Simply beautiful.
Juan
Juan, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
7 Sept 2024
A piece of paradise, warm and welcoming customer service, great staff
Sonia
Sonia, 2-night trip
Verified Hotels.com guest review
8/10 Very good
7 Sept 2024
Came here with my partner for my birthday trip and had a nice time. The resort itself is very nice and the views from the room are beautiful. Service was good, but Alexis the bartender near the beach, was Amazing! There wasn’t a big variety of food to choose from and you only have 1 place for breakfast, outside of ordering room service. The restaurants in the sanctuary town open at 6 but the sushi spot and pizza were very good. I was underwhelmed with the variety of food.
The beach is not the best. From the room the room the water looks immaculate but the beach area for guest to swim is very murky. It almost looked like lake water and there were lots of rocks. The pools are very nice and the castle pool is beautiful and a little more private. Our room was great and had a steps were you could walk out onto the sand, but the area was full of seaweed and some trash that could be cleaned a little.
All in all we enjoyed our stay. With a better variety of food and better beach, I’d be back.
Angelica
Angelica, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 Sept 2024
Beautiful Property, Beautiful views, room and incredible staff. This all inclusive is very luxurious, clean, we had an amazing time. I recommended this experience to everybody, you have all you need inside, entertainment is great and the people are so incredibly nice and attentive. Pools are great, you have access to the beach. I will say the beach is a bit murky but didn't stop us from having a great time, food is better than most of all inclusives even though I still think there could be improvement in the quality. All in all we had an amazing experience, sad to leave but will definitely come back for more !!