Ostal Pau Université - Sure Hotel Collection by Best Western

Pet-friendly hotel with restaurant, connected to a shopping centre, near Palais de Sports de Pau

Choose dates to view prices

Sun 23 Nov
Sat 29 Nov
November 2025
22
December 2025
Located near Palais de Sports de Pau, Ostal Pau Université - Sure Hotel Collection by Best Western offers a charming retreat. Explore the on-site shopping mall, unwind in the garden or get pampered at the hair salon. With free in-room WiFi and luggage storage, this hotel is a perfect blend of convenience and relaxation.
VIP Access
Very good

Popular amenities

  • Connecting rooms available
  • Air conditioning
  • Pet-friendly
  • Non-smoking
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Terrace
  • Air conditioning
  • Garden
  • ATM/banking services
  • Vending machine
  • Hair salon
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage

Feel at home (6)

  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
£60
includes taxes & fees
28 Nov - 29 Nov

Room options

Showing 7 of 7 rooms
Family Room, Multiple Beds, Non Smoking (Shower Only) | Bathroom | Combined shower/bathtub, hair dryer, towels, soap
Family Room, Multiple Beds, Non Smoking (Shower Only) | Individually decorated, individually furnished, desk, laptop workspace
Family Room, Multiple Beds, Non Smoking (Shower Only) | Individually decorated, individually furnished, desk, laptop workspace
Family Room, Multiple Beds, Non Smoking (Shower Only) | Individually decorated, individually furnished, desk, laptop workspace

Family Room, Multiple Beds, Non Smoking (Shower Only)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Blackout curtains
Ceiling fan
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
Combined shower/bathtub, hair dryer, towels, soap
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace

Comfort Room, 1 Queen Bed, Non Smoking

Very good

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Blackout curtains
Ceiling fan
  • Sleeps 2
  • 1 Queen Bed
Combined shower/bathtub, hair dryer, towels, soap
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace

Comfort Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Blackout curtains
Ceiling fan
  • Sleeps 2
  • 1 Double Bed
Combined shower/bathtub, hair dryer, towels, soap
Family Room, Multiple Beds, Non Smoking, Ground Floor | Individually decorated, individually furnished, desk, laptop workspace
Family Room, Multiple Beds, Non Smoking, Ground Floor | Individually decorated, individually furnished, desk, laptop workspace
Family Room, Multiple Beds, Non Smoking, Ground Floor | Individually decorated, individually furnished, desk, laptop workspace

Family Room, Multiple Beds, Non Smoking, Ground Floor

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Blackout curtains
Ceiling fan
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
Combined shower/bathtub, hair dryer, towels, soap
Individually decorated, individually furnished, desk, laptop workspace
Standard Room, 1 Queen Bed, Non Smoking, Ground Floor (Twin bed on request) | Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Ground Floor (Twin bed on request)

Exceptional

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Blackout curtains
Ceiling fan
  • Sleeps 2
  • 1 Queen Bed
Combined shower/bathtub, hair dryer, towels, soap
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking, Ground Floor

Wonderful

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Blackout curtains
Ceiling fan
  • Sleeps 2
  • 1 Double Bed
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace

Family Room, Multiple Beds, Non Smoking, Connecting Rooms

Exceptional

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Blackout curtains
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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Hôtel Le Roncevaux
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About the area

Map
38 Rue Ronsard, Pau, Pyrenees Atlantiques, 64000

What's nearby

  • Casino Tranchant Pau - 2 min drive - 1.8 km
  • Palais de Sports de Pau - 3 min drive - 1.8 km
  • Zenith de Pau - 3 min drive - 2.5 km
  • Hippodrome de Pau - 3 min drive - 2.5 km
  • Beaumont Park - 4 min drive - 2.8 km

Getting around

  • Pau (PUF-Pau - Pyrenees) - 15 min drive
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 30 min drive
  • Biarritz (BIQ-Pays Basque) - 69 min drive
  • Pau Station - 12 min drive
  • Lescar Station - 13 min drive
  • Croix du Prince Station - 14 min drive

Restaurants

  • ‪Cafétéria Tempo Resto - ‬4 min walk
  • ‪Chez Giovanni Trattoria - ‬3 min drive
  • ‪Quick - ‬5 min walk
  • ‪Au Bureau Pau - ‬8 min walk
  • ‪Brasserie Béarnaise - ‬3 min drive

About this property

Ostal Pau Université - Sure Hotel Collection by Best Western

When visiting Pau, Ostal Pau Université - Sure Hotel Collection by Best Western is a great choice to consider. Guests will have free perks such as WiFi and self-parking. Other features include a terrace and a garden.

At a glance

Hotel size

    • 40 rooms
    • Arranged over 1 level

Arriving/Leaving

    • Check-in start time: 5:00 PM; check-in end time: 10:00 PM
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:30 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • The front desk hours vary at this property
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–9:00 AM on weekdays and 7:30 AM–9:30 AM on weekends
  • Restaurant

What to do

  • Access to nearby health club

Working away

  • Co-working spaces

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • ATM/banking
  • Garden
  • Terrace
  • Shopping centre on-site
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Grab bar near toilet
  • Step-free path to entrance

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shower/bath combination
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Office
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • High chair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.13 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 6.90 for children
  • Late checkout can be arranged for an extra charge of EUR 30 (subject to availability)

Children & extra beds

  • Cots/infant beds are available for EUR 6.0 per day
  • Rollaway beds are available for EUR 10.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 6.00 per pet, per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

l'Hôtel Hotel Pau
l'Hôtel Pau

Frequently asked questions

Does Ostal Pau Université - Sure Hotel Collection by Best Western offer free cancellation for a full refund?

Yes, Ostal Pau Université - Sure Hotel Collection by Best Western does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Ostal Pau Université - Sure Hotel Collection by Best Western?

Yes, pets are welcome. There's a charge of EUR 6.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Ostal Pau Université - Sure Hotel Collection by Best Western?

Yes, there's free self parking.

What are the check-in and check-out times at Ostal Pau Université - Sure Hotel Collection by Best Western?

Check-in start time: 5:00 PM; check-in end time: 10:00 PM. Check-out time is 10:30 AM. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-in and check-out and contactless check-out are available.

Is there an on-site casino at Ostal Pau Université - Sure Hotel Collection by Best Western?

No, this hotel doesn't have a casino, but Casino Tranchant Pau (3-min drive) is nearby.

What is there to do at Ostal Pau Université - Sure Hotel Collection by Best Western and nearby?

Ostal Pau Université - Sure Hotel Collection by Best Western has a garden and access to a nearby health club.

Are there restaurants at or near Ostal Pau Université - Sure Hotel Collection by Best Western?

Yes, there's an on-site restaurant.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Ostal Pau Université - Sure Hotel Collection by Best Western Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

The three ladies, one from Peru, one from Paris, and one from George were very nice to me. I hope to stay here again--breakfast was also great!!
Robert, 1-night trip

10/10 Exceptional

Excellent
Flavien, 1-night trip

4/10 Fair

Le lit grince. Le matelas a des bosses. La salle de bain est sale. Les joints sont marrons. Le bruit d'une machine qui s'est déclenché toute la nuit. Bref. Je ne reviendrai pas dans cet hôtel.
Franck, 1-night trip

10/10 Exceptional

Super rapport qualité prix Parfait pour une étape entre 2 routes
Pierre-Emmanuel, 1-night trip

8/10 Very good

Bruyant mais correct

Séjour correct. L accueil est très bien mais pas ouvert en permanence. La chambre est assez sommaire. Le petit déjeuner est ok. A revoir : l isolation phonique, car je me suis réveiller pensant que mon alarme (en vibreur) sonnait, et c était apparemment la chambre d à côté.
Nicolas, 2-night trip

8/10 Very good

Zimmer, Lage und Parken waren gut
Heico, 1-night trip

10/10 Exceptional

Todo ha estado muy bien y la atención es magnífica
David, 1-night trip

6/10 Good

Hotel a las afueras

Hotel a las afueras de la Ciudad
1-night trip

4/10 Fair

Dommage

Hygiène limite Très mal isolé Petit dej restreint
nathalie, 1-night trip

8/10 Very good

accueil

très bon accueil
Christophe, 1-night trip

8/10 Very good

Hélas mauvaise insonorisation de la chambre 222. Si votre voisin ecoutes la radio ou la Tv jusqu'à 1h du mat!!!! C est un problème. Sinon bien
michel, 1-night trip

8/10 Very good

Petit dej léger
Christophe, 2-night trip

8/10 Very good

Juste correct

Bien au premier abord mais finalement les joints de la vitre sur la baignoire sont sales Dommage Salle petit déjeuné dans l entrée bof Personnel très agréable et accueillant
nathalie, 1-night trip

10/10 Exceptional

Literie propre et confortable Le personnel est tres accueillant et de bon conseil
1-night trip

10/10 Exceptional

Nickel

Acceuil sympa et professionnel. Chambre propre et agreable. Bonne adresse pour les deplacements professionnels
Matthieu, 1-night trip

10/10 Exceptional

Hotel très confortable, le personnels très sympathique, petit déjeuner complet, les chambres très confortable. Je recommande les yeux fermés, et bien sur je reviendrai.
Jhony, 1-night trip

8/10 Very good

J’espérais mieux

Nous avons été reçus par un monsieur très sympathique à l’accueil, la chambre était petite mais très propre dommage qu’il y ait de la moquette partout (chambre, couloir, escalier), la climatisation était très bruyante on a été obligé de l’éteindre Et enfin, le petit déjeuner à volonté était très restreint, les quantités peu importantes, le choix limité, on osait à peine se servir , quel dommage
Adeline, 1-night trip

6/10 Good

Das Frühstück war eine Katastrophe. Kleine schlechte Auswahl. Käse und Wurst lagen im warmen, sodass die Wurst schon eine ecklige Farbe annahm und unapetitlich aussah. Frühstück würde ich in dieser Unterkunft nicht empfehlen. Geht lieber irgendwo frühstücken. Hotel war umgeben von Parkplätzen, Abends war es laut bei offenen Fenster. Vom Hotel konnte man gut in die innen Stadt fahren. Im ganzen hat das Hotel nicht dem entsprochen wie ausgeschrieben. Leider
nancy, 3-night trip

10/10 Exceptional

Excellent

Personnel accueillant et bienveillant. Le service est au top, l’hôtel est bien situé. Chambre au top tout comme le reste de l'hôtel.
Phoebe, 1-night trip

8/10 Very good

Pau

RAS
Christophe, 1-night trip

10/10 Exceptional

Tous sont bien, le service, les équipements, et j'adore le resto qui est près l'hôtel! Un point un peu mal, c'est l'insonorisation.
Dawei, 1-night trip

10/10 Exceptional

Buena atención, silencio , buen petit desayuno
Pilar, 2-night trip

6/10 Good

No era del todo lo que parecía al reservar

No se duerme mal del todo, pero la descripción de lo que ofrecen no es correcta. La cama doble, no era tal, eran dos colchones individuales unidos. La media pensión ofrecía 6 restaurantes para cenar, pero solo fueron 5 y ninguno de comida francesa, todos de bajo precio y poco reputados en internet. Desayuno muy sencillo, con bastante repostería pero muy poco salado, sin jamón ni embutido ni agua. Habitaciones un poco ruidosas por la mañana. Buen aparcamiento, ducha moderna, gran escritorio en la habitación. Camas cómodas. Recepcionistas muy amables. Por ser silver tenía derecho a 2 bebidas pero en el hotel no sabían nada. Si la descripción hubiese sido acorde a la realidad, quizás le habría dado 4 estrellas. Se puede venir, pero sin cena.
1-night trip

10/10 Exceptional

Bon rapport qualité prix.

Personnel agréable.Petit dejeuner très bon.( le dimanche un riz au lait maison top!!) Bonne adresse.Juste un lit 2 personnes que j'aimerais plus grand.
Marie Noëlle, 2-night trip

10/10 Exceptional

Parfait..personnel super gentil et très agréable ! Propreté au top! L'hôtel est très beau.
Arlette, 1-night trip