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Pullman Phuket Panwa Beach Resort

5.0 star property
Upmarket beachfront resort with spa, near Phuket Aquarium

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pullman Phuket Panwa Beach Resort

2 outdoor pools, open 7 AM to 7 PM, free pool cabanas, pool umbrellas
Poolside bar
Yoga
2 bars/lounges, swim-up bar, poolside bar, beach bar
Villa, 1 King Bed, Beachfront | Beach/ocean view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Airport transfer
  • Non-smoking
  • Connecting rooms available
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Winery
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools and 2 hot tubs
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Free beach cabanas
  • Free beach club on site

Feel at home (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Playground on-site
  • Fridge
The price is £235
includes taxes & fees
19 Jan - 20 Jan 2025

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | 1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Sea View

Villa, 1 King Bed, Sea View | 1 bedroom, premium bedding, down duvets, minibar

Villa, 1 King Bed, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 150 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 King Bed, Garden View

Villa, 1 King Bed, Garden View | 1 bedroom, premium bedding, down duvets, minibar

Villa, 1 King Bed, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 150 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Wardrobe

Deluxe Room, 2 Single Beds

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Sea View

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Single Beds, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Wardrobe

Deluxe Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Balcony, Garden View

1 bedroom, premium bedding, down duvets, minibar

Family Suite, 1 Bedroom, Balcony, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony (overlooking Andaman Sea)

Deluxe Suite, 1 King Bed, Balcony (overlooking Andaman Sea) | 1 bedroom, premium bedding, down duvets, minibar

Deluxe Suite, 1 King Bed, Balcony (overlooking Andaman Sea)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 115 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Sea View

Junior Suite, 1 Bedroom, Sea View | 1 bedroom, premium bedding, down duvets, minibar

Junior Suite, 1 Bedroom, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Sleeps 4
  • 1 Double Bed

View all photos for Villa, 1 King Bed, Beachfront

Villa, 1 King Bed, Beachfront | 1 bedroom, premium bedding, down duvets, minibar

Villa, 1 King Bed, Beachfront

Highlights

Balcony
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 150 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony (Family)

Deluxe Room, 1 King Bed with Sofa bed, Balcony (Family) | 1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed with Sofa bed, Balcony (Family)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
44/5 Moo 8 Sakdidesh Road, Wichit, Phuket, 83000

What's nearby

  • Phuket Aquarium - 14 min walk - 1.2 km
  • Ao Yon Beach - 14 min walk - 1.3 km
  • Chalong Bay - 17 min walk - 1.5 km
  • Panwa Beach - 6 min drive - 2.4 km
  • Rawai Beach - 33 min drive - 20.0 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 62 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Tu Bar Sri Panwa - ‬13 min walk
  • ‪Baba Nest - ‬3 min drive
  • ‪Baba Poolclub Phuket Restaurant - ‬19 min walk
  • ‪The Habita, Sri panwa - ‬16 min walk
  • The Junction

About this property

Pullman Phuket Panwa Beach Resort

At Pullman Phuket Panwa Beach Resort, you can spend time at the beach enjoying free cabanas, beach umbrellas and beach massages, plus you'll have access to on-site windsurfing, beach volleyball and sailing. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Aqua, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious resort include 2 bars/lounges, a winery and a beach bar. Fellow travellers say good things about the helpful staff and overall property condition.

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Lao, Russian, Spanish, Thai

At a glance

Hotel size

  • 211 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Children's club

Pets

  • Pets allowed (dogs and cats only)*
  • Food and water bowls available

Parking

  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle within 5 kilometres*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's club
  • Children's pool
  • Water slide
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Children's games
  • Toys
  • Pool toys
  • Paddleboard on-site

What to do

  • On the beach
  • Free beach club
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Kayaking
  • Canoeing
  • Sailing
  • Boat tours
  • Paddle boating
  • Windsurfing
  • Paddleboard on-site
  • Pool table
  • Mountain climbing nearby
  • Horse riding nearby
  • Scuba-diving nearby
  • Zip-lining nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (3854 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Bike hire
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Paddleboard on-site
  • Romance packages

Facilities

  • 8 buildings/towers
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Winery on-site
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • DVD player
  • 49-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Talay Spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Aqua – Overlooking the ocean and garden, this restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Tamarind – This beachfront restaurant specialises in Thai cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
The Junction Bar – Overlooking the ocean and pool, this lobby lounge specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.
Edge Beach Club – This beachfront bar specialises in international cuisine and serves brunch, lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: THB 2000 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 883 for adults and THB 441 for children
  • Airport shuttle service is offered for an extra charge of THB 1600 per vehicle (one-way. Maximum occupancy 2)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for THB 1750.0 per night

Pets

  • Pets are allowed for an extra charge of THB 1000 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 7 PM
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: Alipay, Apple Pay, LINE Pay and WeChat Pay.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Pullman Phuket Panwa Wichit
Pullman Phuket Panwa Beach Resort Wichit
Radisson Blu Plaza Resort Phuket Panwa Beach Cape Panwa
Radisson Blu Plaza Resort Phuket Panwa Beach Hotel Cape Panwa
Pullman Phuket Panwa Beach Wichit

Frequently asked questions

Does Pullman Phuket Panwa Beach Resort offer free cancellation for a full refund?
Yes, Pullman Phuket Panwa Beach Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pullman Phuket Panwa Beach Resort?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7 AM to 7 PM.
Are pets allowed at Pullman Phuket Panwa Beach Resort?
Yes, cats and dogs are welcome. There's a charge of THB 1000 per pet, per night. Food and water bowls are available.
Is parking offered on site at Pullman Phuket Panwa Beach Resort?
Yes. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Pullman Phuket Panwa Beach Resort?
Yes, an airport shuttle is available. The charge is THB 1600 per vehicle one-way.
What are the check-in and check-out times at Pullman Phuket Panwa Beach Resort?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Pullman Phuket Panwa Beach Resort and nearby?
Have fun with on-site activities such as kayaking, sailing and windsurfing. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Pullman Phuket Panwa Beach Resort also has 2 outdoor pools, 2 bars and a winery, as well as a 24-hour fitness centre, a sauna and an arcade.
Are there restaurants at or near Pullman Phuket Panwa Beach Resort?
Yes, there are 2 on-site restaurants, featuring al fresco dining, international cuisine and garden views.
Does Pullman Phuket Panwa Beach Resort have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Pullman Phuket Panwa Beach Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Pullman Phuket Panwa Beach Resort like?
Pullman Phuket Panwa Beach Resort is located on the boardwalk in Cape Panwa, a short 14-minute walk from Phuket Aquarium and 14 minutes' walk from Ao Yon Beach.

Pullman Phuket Panwa Beach Resort Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay!
Very clean, great stay and hospitality
Andre, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great resort
Sasha, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

It was pleasure to stay in this hotel. The heart of nature.
Tanvir, 4-night trip
Verified Expedia guest review

4/10 Fair

Would not recommend coming here. Breakfast is too busy and you need to wait for a table, the beach is low-tied most of the time and there are no waves. The hotel is built on levels so from entry to the beach and back it is a hike.
Sunny, 11-night family trip
Verified Wotif guest review

8/10 Very good

Remote area far from the town. 49kms away from airport.
QUOC QUYEN, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

ohood, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant stay, exceptional staff (thank you, Jane!)
Silvio Luca, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

This hotel did not disappoint. the staff was so accommodating. be sure to ask for matthew, he’s amazing. The food. the rooms. everything’s was impeccable. keep in mind though, the hotel is an hour plus from the airport so plan accordingly
gabrielle, 1-night trip
Verified Expedia guest review

10/10 Exceptional

It was a lovely place to stay and the staff were so friendly
Bernadette Josephine, 8-night romance trip
Verified Expedia guest review

2/10 Poor

YIJEN, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The resort is beautiful!! Every person on the resort staff is very kind and helpful!! Definitely recommend this resort to anyone that enjoys being pampered and being treated like an individual and not just a number.
Justin, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Nicholas, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was awesome and very accommodating. Amenities at the hotel are great.
Suhail, 3-night family trip
Verified Expedia guest review

8/10 Very good

Chester, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Welcome drink was delish. They upgraded me to a villa with private pool. The room was spacious. The bed is too hard but room service came to add more bedding cushions which helped a little. Tamarind Thai Cuisine by far is the best upscale Thai food that I’ve had. Breakfast was good. Nice attentive staff. Nice quiet area. The beach has a beautiful view and was relaxing but has algae or slim. So didn’t go swimming or canoing at the beach. 10-15 min walk to a local night market at Cape Panawa where you can catch a beautiful sunset. Note: No side walk. I would definitely stay there again.
May, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

It was our last stop before heading home. We did a lot of activities prior to arriving to this hotel and were hoping for relaxing part. Unfortunately, there was a restaurant renovation and we could forget about relaxation. If I knew I would have booked different hotel. Apart from this ok.
Anna, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

My 3rd stay, as usual, overall stay has been amazing: clean rooms, great facilities (2nd pool is just as amazing as the main pool), great breakfast buffet and overall an amazingly friendly and knowledgeable staff. Looking forward to my next booking!
Padoongvit, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Hotel is super nice. A bit far from the downtown, attractions and airport but the drive was okay. Staff.was super helpful and the bar and restaurants around the hotel were great
Veanna, 2-night trip
Verified Expedia guest review

8/10 Very good

:)
Beautiful view and good service!
Ratchanok, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Booked this resort for my birthday trip and they prepared a room with birthday decor and a small cake to welcome me , that’s so so sweet ! Staff also very friendly, thoughtful, and they will fulfil your needs if possible. They are complimentary stuffs campaign going on when you join member now. I recommend this resort if you want to chill and a quiet area to stay. Around this area have very limited stores, and don’t have 7-11 nearby. From airport to this resort takes about 1hr plus with smooth traffic.
Ai Nee, 3-night family trip
Verified Expedia guest review

2/10 Poor

Daniel, 3-night trip
Verified Expedia guest review

6/10 Good

The hotel needs maintenance and renovation of facilities and furniture, raising the level of hygiene, and controlling insects such as mosquitoes and reptiles such as lizerd and frogs that are spread everywhere. The breakfast is also poor in terms of variety and quality. The hotel does not deserve five stars
Khaled, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

staff here is quite friendly. the private beach is comfy. nice facilities
Yuancheng, 3-night trip
Verified Expedia guest review

2/10 Poor

I would and will never ever come back to your hotel again. Starting from the slow services. As soon as we entered the hotel we had to wait 30 minutes just to even talk to an employee in the reception. There was a free table and yet no one called us. I had to go up my self and explain my dissatisfaction for you to bring someone to check me in. And let's talk about the pool bar and restaurant services, the slowest I have ever seen. You ask for the easiest and quickest item on the menu at the pool bar which is water and it takes 15 minutes and multiple times of asking to receive it. Another thing is how bad the paying system is. Everytime we ordered something even if we were relaxing by the pool, they would bring the bill to sign everytime instead of just keeping your tab open. Another thing that was absolutely horrible - the rooms had a leak from the A/C and when we called to tell reception, they said they'll get on it and never did. Also, when we checked in we were supposed to receive our keys for both rooms but one was not ready, the reception lady that checked us in told me that as soon as the room was ready she would bring the key herself. Instead she didn't bring me anything and made me call reception 4 different times and on top of all of that, she told the baggage staff to put our baggage in the dirty room and we didn't have access to it till we received the key. Last but not least, a small tip from me, I understand that this is a family friendly resort, but you can make
Amjad, 7-night trip with friends
Verified Expedia guest review