Bring the kids when you stay at Shangri-La Ningbo in Ningbo and they can enjoy the free kids' club. You can visit the spa to be pampered with facials or aromatherapy, and Yi Cafe, one of 3 restaurants, serves Asian cuisine. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a health club. Public transportation is only a short walk: Jiangxia Bridge East Station is 9 minutes and Dongmenkou (Tianyi Square) Station is 12 minutes.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
562 rooms
Arranged over 34 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Express check-in/out available
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Babysitting*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free on-site extended parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
3 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Free children's club
Children's pool
Babysitting (surcharge)
What to do
Tennis
Working away
Business centre
Meeting rooms
Computer station
Conference centre (53820 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2009
ATM/banking
Safe-deposit box at front desk
Garden
Health club
An indoor pool
Full-service spa
2 hot tubs
2 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Art Deco architecture
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Lift door width (centimetres): 120
Wheelchair-accessible parking
10 on-site accessible parking spaces
Wheelchair-accessible path to lift
Wheelchairs available on site
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
IPod docking station
37-inch LCD TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Tempur-Pedic mattress
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 9 treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Dining
Yi Cafe – Overlooking the garden, this buffet restaurant specialises in Asian cuisine.
Shang Palace – Overlooking the garden, this restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Lobster Bar and Grill – This restaurant specialises in local and international cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 128 for adults and CNY 64 for children
Airport shuttle service is offered for an extra charge of CNY 380 per vehicle (one-way)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for CNY 350 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
The listed child breakfast fee applies to guests age 11 and younger.
Also known as
Ningbo Shangri-La
Ningbo Shangri-La Hotel
Shangri-La Hotel Ningbo
Shangri-La Ningbo
Shangri-La Ningbo Hotel
Shangri La Hotel Ningbo
Shangri-La Ningbo Hotel
Shangri La Hotel Ningbo
Shangri-La Ningbo Ningbo
Shangri-La Ningbo Hotel Ningbo
Frequently asked questions
Does Shangri-La Ningbo offer free cancellation for a full refund?
Yes, Shangri-La Ningbo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Ningbo?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Shangri-La Ningbo?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Shangri-La Ningbo?
Yes, there's free self and extended parking. Electric car charging is available.
Is an airport shuttle service offered by Shangri-La Ningbo?
Yes, an airport shuttle is available. The charge is CNY 380 per vehicle one-way.
What are the check-in and check-out times at Shangri-La Ningbo?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Shangri-La Ningbo and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Shangri-La Ningbo also has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Shangri-La Ningbo?
Yes, there are 3 on-site restaurants, featuring al fresco dining, Asian cuisine and garden views.
Does Shangri-La Ningbo have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Shangri-La Ningbo like?
Shangri-La Ningbo is located by the river in Yinzhou, a short 9-minute walk from Jiangxia Bridge East Station and 5 minutes' walk from Tianyi Square.
Shangri-La Ningbo Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
2/10 Poor
12 Nov 2024
Daniel
Daniel, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Sept 2024
Rajnish
Rajnish, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 Aug 2024
Phillip
Phillip, 2-night trip
Verified Hotels.com guest review
2/10 Poor
4 Aug 2024
Keith
Keith, 3-night trip
Verified Hotels.com guest review
8/10 Very good
29 Jun 2024
Gerry
Gerry, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
31 May 2024
Good river view good location
The river view room has fantastic river views, especially at night. Very good location , walking distance to most of famous sightsees. However the previous customers must have smoked inside the room, we made complaint to the hotel, it took them the whole day to make the heavy smoking smell away.
Heng
Heng, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Apr 2024
GARY HAO
GARY HAO, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
19 Apr 2024
It’s fine been at better sister hotels
Cleaner keeps forgetting stuff for the bathroom either towels or amenities
Good room
Good enough breakfast but always a rush to get food literally
anil
anil, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 Mar 2024
HERBERT
HERBERT, 1-night trip
Verified Expedia guest review
2/10 Poor
19 Dec 2023
Chi-Fun Cindy
Chi-Fun Cindy, 3-night trip
Verified Hotels.com guest review
4/10 Fair
18 Dec 2023
Room and bathroom needs an upgrade
Cesar
Verified Expedia guest review
10/10 Exceptional
8 Dec 2023
The rooms needs an update
Cesar
Verified Expedia guest review
10/10 Exceptional
28 Nov 2023
Dirk
Dirk, 4-night trip
Verified Expedia guest review
10/10 Exceptional
24 Nov 2023
We enjoyed our stay at Shangri-La throughly. Staffs are friendly and professional and the hotel is very clean. Swimming pool and its changing rooms are well maintained. Alva of horizon club lounge is the highlight of our stay. It’s nice to see her with a big smile in the morning and her attention to details is amazing.
Jennifer
Jennifer, 2-night family trip
Verified Expedia guest review
8/10 Very good
28 Oct 2023
Daniel
Daniel, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2023
JACK XIPU
JACK XIPU, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 Sept 2023
Caroline
Caroline, 1-night trip
Verified Hotels.com guest review
6/10 Good
25 Jul 2023
I stay here only because I like the breakfast which seems to have gone downward in the last years…. Quality of the food product has noticeably changed for the worse.
Mark
Mark, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
21 Jun 2023
Thi Phuong Thao
Thi Phuong Thao, 3-night trip
Verified Hotels.com guest review
2/10 Poor
15 Jun 2023
Shangri-La is one of my favorite hotel chain in China.
This one is just not the one I imagined.
Very aged restaurant. Need FULL renovation very soon.
The staff as club lounge didn't even noticed me. No one cared about me there. One thing I still like was the view from the club lounge. I had to go the the restaurant down stair as the food collection was not good at all. Even the food at the restaurant also was not satisfactory.
Steve
Steve, 1-night business trip
Verified Expedia guest review
6/10 Good
14 May 2023
YESHUA
YESHUA, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 Oct 2021
2N in Ningbo
Well located and near to Tianyi Square and the Old Bund with lots of restaurants too.
C P Benjamin
C P Benjamin, 2-night trip
Verified Hotels.com guest review
8/10 Very good
22 Jun 2021
Good, clean and well-located
As usual, Shangri La is a safe option in China.
Good:
- Friendly staff, they don't all speak english but they'll find someone who does
- Clean and well located
- Good breakfast
- Damn i love the lobby fragrance of Shangri Las
Could be better:
-King bed was two beds place next to each other. Was still comfy, but had a small gap in between beds
- Not the newest rooms, but clean and spacious
Basile
Basile, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Oct 2020
DA WOON
DA WOON, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
2 Nov 2019
Close to a shopping plaza
It was good. No complaints.
It is 10 mins walk to shopping plaza