2/10 Poor
1 Dec 2024
Bad experience
This was a really disappointing and borderline scam hotel. First after paying in advance and full online I received an email from the property stating that I had to pay a 50% deposit and giving me the name of a bank and telephone number to call. I asked hotels.com to clear it up.
Then when I got there I was told that check out is at 10 am. My flight unfortunately was at 8 pm. Moreover in addition to there being zero flexibility on late checkout they also refused to allow me to keep my luggage at the property. The only solution was for me to pay for another night so that I could keep my luggage there.
Oh, also, the AC didn’t work. The refrigerator was dripping puddles all over the room. And there were other ways in which the service was awful.At the end I was happy to leave early even if it meant sitting in the airport for hours.
vikas
vikas, 1-night trip
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