Congress Center Messe Frankfurt - 6 min drive - 4.2 km
Getting around
Frankfurt Airport (FRA) - 27 min drive
Mainz (QFZ-Mainz Finthen) - 37 min drive
Frankfurt (HHN-Frankfurt - Hahn) - 101 min drive
Konstablerwache Station - 9 min walk
Frankfurt (ZRB-Frankfurt Central Train Station) - 18 min walk
Frankfurt Central Station (tief) - 21 min walk
Frankfurt (M) Hauptwache Station - 2 min walk
Eschenheimer Tor Station - 3 min walk
Dom-Romer U-Bahn - 8 min walk
Airport shuttle (surcharge)
Restaurants
ALEX Frankfurt MyZeil - 6 min walk
Buena Vista - 2 min walk
Weidenhof - 6 min walk
Maruyasu Sushi Restaurant - 4 min walk
Dunkin' - 6 min walk
About this property
JW Marriott Hotel Frankfurt
JW Marriott Hotel Frankfurt puts you in a great location, within just a 10-minute walk of Römerberg and Alte Oper. Guests can take a dip in the indoor pool or grab a bite to eat at HERITAGE Frankfurt PopUp, which serves dinner and is one of 2 restaurants. This eco-certified hotel also features a bar/lounge, a health club, and a fitness center. Fellow travelers say great things about the helpful staff and nearby shopping. The property is just a short walk to public transportation: Frankfurt (M) Hauptwache Station is steps away and Eschenheimer Tor Station is 3 minutes.
Languages
Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, German, Spanish
At a glance
Hotel size
218 rooms
Arranged over 25 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
Pets
Pets allowed*
Service animals welcome
Internet
Free wired internet access in public areas
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
Parking
Covered onsite self parking (EUR 45 per night)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–11:30 AM on weekdays and 6:30 AM–12:30 PM on weekends
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
Phone
Desk chair
Food and drink
Champagne service
Free bottled water
Highchair
More
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Local maps
Special features
Dining
HERITAGE Frankfurt PopUp - This restaurant serves dinner only.
El Rayyan - This restaurant specializes in Middle Eastern cuisine. Open daily.
Ember Bar & Lounge - Onsite cocktail bar. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 48 per person
Airport shuttle service is offered for an extra charge of EUR 160 per vehicle (one-way, maximum occupancy 3)
Renovations and closures
The property will be renovating from January 7 2025 to March 21 2025 (completion date subject to change). The following areas are affected:
Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for EUR 100 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 50 per pet, per stay, plus a one-time cleaning fee of EUR 50
Parking
Covered self parking costs EUR 45 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the swimming pool or health club
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Frankfurt Jumeirah
Jumeirah Frankfurt Hotel
Jumeirah Frankfurt
Jumeirah Hotel Frankfurt
Jumeirah Frankfurt Hotel Frankfurt
Jumeirah Frankfurt
Jw Marriott Frankfurt
JW Marriott Hotel Frankfurt Hotel
JW Marriott Hotel Frankfurt Frankfurt
JW Marriott Hotel Frankfurt Hotel Frankfurt
Frequently asked questions
Does JW Marriott Hotel Frankfurt offer free cancellation for a full refund?
Yes, JW Marriott Hotel Frankfurt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JW Marriott Hotel Frankfurt?
Yes, there's an indoor pool.
Are pets allowed at JW Marriott Hotel Frankfurt?
Yes, pets are welcome. There's a charge of EUR 50 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at JW Marriott Hotel Frankfurt?
Yes. Self parking costs EUR 45 per night.
Is airport shuttle service offered by JW Marriott Hotel Frankfurt?
Yes, an airport shuttle is available. The charge is EUR 160 per vehicle one-way.
What are the check-in and check-out times at JW Marriott Hotel Frankfurt?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at JW Marriott Hotel Frankfurt and nearby?
JW Marriott Hotel Frankfurt has an indoor pool and a sauna, as well as a health club and a garden.
Are there restaurants at or near JW Marriott Hotel Frankfurt?
Yes, there are 2 onsite restaurants, featuring Middle Eastern cuisine.
Does JW Marriott Hotel Frankfurt have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around JW Marriott Hotel Frankfurt like?
JW Marriott Hotel Frankfurt is located on the boardwalk/promenade in Innenstadt 1, a short 2-minute walk from Frankfurt (M) Hauptwache Station and 9 minutes' walk from Römerberg. Travelers say this hotel is in a good location.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 2, 2024
Easily a keeper
James
James, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 26, 2024
Haifa
Haifa, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 23, 2024
Lingyun
Lingyun, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 6, 2024
David
David, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
JIEUN
JIEUN, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 26, 2024
Good but needs a little TLC.
Overall good, room was a little tatty though for such a higher end hotel.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
Scott
Scott, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 28, 2024
Too busy at check-in. Too busy at the bar where we were trying to order food. The bar asked for our room number so we thought the bill would be charged to the room. But turns out we were asked to pay at the bar. What was the point of giving them our room number?
One room had chocolate bars on the table. Ours did not have. It is ok not to have choc but what was with the inconsistency, and ours was the upgraded room. The staff also did not give us Expedia vouchers when we checked in. We thought since they did not give, then we show the reservation to the bar. Told to get a voucher from reception. Queued again for the voucher not excellent experience for late night arrival.
Siu Tjing Tammy
Siu Tjing Tammy, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 28, 2024
I didn’t receive VIP benefit but almost was good.
Woo Hyun
Woo Hyun, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 21, 2024
Special offer for expedia customer, amazing!
Maria
Maria, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 15, 2024
Javier
Javier, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 12, 2024
Nathan
Nathan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 7, 2024
Simply Amazing
Patrick
Patrick, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 5, 2024
Waseem
Waseem, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 4, 2024
Steve
Steve, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 24, 2024
My family and I had a lovely stay at the JW Marriott. The hotel is beautiful, the staff is terrific, and the location is perfect (close to everything in the center of Frankfurt). Highly recommend!
Milan
Milan, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Corina
Corina, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 11, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 5, 2024
!
Daniel
Daniel, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 3, 2024
Michael
Michael, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 1, 2024
Nishant
Nishant, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 31, 2024
Daciana
Daciana, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 30, 2024
Incredible Stay
Exceptional.. Service was amazing. Rooms were top of the line. All staff was polite and courteous. Concierge “Timos” was so helpful and welcoming!! I will certainly stay there again.
Verified traveler
3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 27, 2024
The hotel is in a great location - with the My Zeil literally attached to the hotel