La Cheneaudiere - Hôtel Spa - Relais & Châteaux

Mountain hotel in Colroy-la-Roche with 2 restaurants and 3 outdoor pools

Choose dates to view prices

Mon 17 Nov
Thu 20 Nov
November 2025
16
December 2025
Top Suites with hot tub | Jetted bathtub
Exterior
Exterior
2 indoor pools, 3 outdoor pools, open 7:00 AM to 7:30 PM, pool umbrellas
2 restaurants, breakfast, lunch, dinner served; French cuisine
Perched near Le Champ du Feu Ski Resort, La Cheneaudière - Hôtel Spa 5* - Relais Châteaux offers the ultimate retreat. Savor a body treatment or detox wrap at the spa, take in breathtaking views from the infinity pool, and enjoy high-speed WiFi throughout your stay. Relax with shopping on site or explore nearby Oberlin Museum.
VIP Access
Wonderful

Popular amenities

  • Connecting rooms available
  • Airport transfer
  • Electric vehicle charging point
  • Bar
  • Pool
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 indoor pools and 3 outdoor pools
  • 3 hot tubs
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar

For families (6)

  • Cots/infant beds (surcharge)
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
£333
includes taxes & fees
17 Nov - 18 Nov

Why we love this property

Aquatic opulence
Luxury awaits at this hotel with 3 outdoor pools, 2 indoor pools, and an infinity pool. The pool area features loungers, toys, umbrellas, and a bar.
Mountain spa retreat
Spa treatment rooms, outdoor areas, and couples spaces offer diverse wellness experiences. A sauna, hot tubs, and garden create the perfect relaxation paradise.
Mountain luxury views
Savour breathtaking mountain scenery from the garden or luxury hotel's restaurant. Thoughtfully curated decor enhances the elevated experience.

Room options

Showing 15 of 15 rooms
Balcony view
Superior Double Room (Les Terrasses) | 1 bedroom, premium bedding, minibar, in-room safe
Superior Double Room (Les Terrasses) | 1 bedroom, premium bedding, minibar, in-room safe
35-inch LCD TV with satellite channels, TV, DVD player

Superior Double Room (Les Terrasses)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
Couples treatment room(s), sauna, hot tub, steam room
Junior Suite 'Les Bruyères' | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers
Junior Suite 'Les Bruyères' | 1 bedroom, premium bedding, minibar, in-room safe
Junior Suite 'Les Bruyères' | Living area | 35-inch LCD TV with satellite channels, TV, DVD player

Junior Suite 'Les Bruyères'

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
Couples treatment room(s), sauna, hot tub, steam room
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Comfort Double Room (Les Forêts)

Exceptional

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed
Couples treatment room(s), sauna, hot tub, steam room
Comfort Double Room (Les Montagnes) | 1 bedroom, premium bedding, minibar, in-room safe
Comfort Double Room (Les Montagnes) | 1 bedroom, premium bedding, minibar, in-room safe
Comfort Double Room (Les Montagnes) | 1 bedroom, premium bedding, minibar, in-room safe

Comfort Double Room (Les Montagnes)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
Couples treatment room(s), sauna, hot tub, steam room
Suite | 1 bedroom, premium bedding, minibar, in-room safe
Suite | 1 bedroom, premium bedding, minibar, in-room safe
Suite | Living area | 35-inch LCD TV with satellite channels, TV, DVD player

Suite

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed
Couples treatment room(s), sauna, hot tub, steam room
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Room (Les Villages)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed
Top Suites with hot tub | Mountain view
Top Suites with hot tub | Jetted bathtub
Top Suites with hot tub | 1 bedroom, premium bedding, minibar, in-room safe
Top Suites with hot tub | 1 bedroom, premium bedding, minibar, in-room safe

Top Suites with hot tub

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
Balcony view
Luxury Double Room (Les Jardins) | 1 bedroom, premium bedding, minibar, in-room safe
Luxury Double Room (Les Jardins) | 1 bedroom, premium bedding, minibar, in-room safe
Luxury Double Room (Les Jardins) | 1 bedroom, premium bedding, minibar, in-room safe

Luxury Double Room (Les Jardins)

Exceptional

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Connecting rooms available
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
Couples treatment room(s), sauna, hot tub, steam room
Panoramic Suite (La Costelle) | 1 bedroom, premium bedding, minibar, in-room safe
Panoramic Suite (La Costelle) | 1 bedroom, premium bedding, minibar, in-room safe
Panoramic Suite (La Costelle) | 1 bedroom, premium bedding, minibar, in-room safe

Panoramic Suite (La Costelle)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
Couples treatment room(s), sauna, hot tub, steam room
Luxury Suite (Baptiste) | 1 bedroom, premium bedding, minibar, in-room safe
Luxury Suite (Baptiste) | 1 bedroom, premium bedding, minibar, in-room safe
Luxury Suite (Baptiste) | 1 bedroom, premium bedding, minibar, in-room safe

Luxury Suite (Baptiste)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
Couples treatment room(s), sauna, hot tub, steam room
Luxury Suite (Marcel) | Living area | 35-inch LCD TV with satellite channels, TV, DVD player
Luxury Suite (Marcel) | 1 bedroom, premium bedding, minibar, in-room safe
Luxury Suite (Marcel) | 1 bedroom, premium bedding, minibar, in-room safe

Luxury Suite (Marcel)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Couples treatment room(s), sauna, hot tub, steam room
Luxury Suite (Mireille) | 1 bedroom, premium bedding, minibar, in-room safe
Luxury Suite (Mireille) | 1 bedroom, premium bedding, minibar, in-room safe
Luxury Suite (Mireille) | 1 bedroom, premium bedding, minibar, in-room safe

Luxury Suite (Mireille)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Couples treatment room(s), sauna, hot tub, steam room
Luxury Suite (Lucie) | Living area | 35-inch LCD TV with satellite channels, TV, DVD player
Luxury Suite (Lucie) | 1 bedroom, premium bedding, minibar, in-room safe
Luxury Suite (Lucie) | 1 bedroom, premium bedding, minibar, in-room safe

Luxury Suite (Lucie)

Exceptional

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private outdoor hot tub
Air conditioning
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Couples treatment room(s), sauna, hot tub, steam room
35-inch LCD TV with satellite channels, TV, DVD player
Luxury Suite (Arlette) | 1 bedroom, premium bedding, minibar, in-room safe
Luxury Suite (Arlette) | Living area | 35-inch LCD TV with satellite channels, TV, DVD player

Luxury Suite (Arlette)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Couples treatment room(s), sauna, hot tub, steam room
Luxury Villa (François) | Exterior
35-inch LCD TV with satellite channels, TV, DVD player
Luxury Villa (François) | Terrace/patio

Luxury Villa (François)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private outdoor hot tub
  • 300 sq m
  • 5 bedrooms
  • Sleeps 15
  • 1 King Bed

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About the area

Map
3 Rue Du Vieux Moulin, Colroy-la-Roche, Bas-Rhin, 67420

What's nearby

  • Oberlin Museum - 11 min drive - 9.8 km
  • Le Champ du Feu Ski Resort - 17 min drive - 15.8 km
  • Alsace Adventure Park - 18 min drive - 17.9 km
  • Alsace-Moselle Memorial - 20 min drive - 16.9 km
  • KL-Natzweiler Museum - 21 min drive - 18.5 km

Getting around

  • Strasbourg (SXB-Strasbourg Intl.) - 55 min drive
  • Saulxures Station - 9 min drive
  • Saint-Blaise-la-Roche Station - 10 min drive
  • Fouday Station - 11 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Belle-Vue - ‬7 min drive
  • ‪Hostellerie La Cheneaudière & Spa - ‬1 min walk
  • ‪Hotel 48 Degrés Nord - ‬17 min drive
  • ‪Restaurant Chez Mario - ‬13 min drive
  • ‪Restaurant La Schlitte - ‬16 min drive

About this property

La Cheneaudiere - Hôtel Spa - Relais & Châteaux

La Cheneaudiere - Hôtel Spa - Relais & Châteaux is a great choice for a stay in Colroy-la-Roche. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Restaurant Le Feuillage, one of 2 restaurants, serves French cuisine and is open for dinner. Other highlights at this luxurious hotel include 3 outdoor pools, a poolside bar and a fitness centre.

At a glance

Hotel size

    • 38 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:30 PM; check-in end time: 10:00 PM
    • Minimum check-in age – 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18

Children

    • Babysitting*

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

    • Free secured, covered on-site valet parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle*

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8 AM–10 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Childcare in room (surcharge)
  • Pool toys
  • Baby monitor
  • Baby bath
  • Changing table
  • Fence around the pool

What to do

  • Mountain biking
  • Shopping
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • 2 meeting rooms
  • Co-working spaces
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 1974
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • 2 indoor pools
  • Infinity pool
  • Full-service spa
  • 3 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Step-free path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • DVD player
  • 35-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Children's dressing gowns and children's slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Cot/infant bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free newspapers
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water
  • Children's dinnerware
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Dining

Restaurant Le Feuillage – Overlooking the garden, this fine-dining restaurant specialises in French cuisine and only serves dinner. 1-star Michelin rating. Reservations are required.
Restaurant Le Chêne – This restaurant only serves dinner. Open daily.
Le Calixte – This cocktail bar serves breakfast and lunch. Open daily.
Bar du Spa – On-site Champagne bar. Open daily.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 28 for adults and EUR 14 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for EUR 50 per night
  • Rollaway beds are available for EUR 70.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:30 PM
  • The seasonal pool is open from January to December
  • Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
  • Guests under 15 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay, Carte Blanche
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Hostellerie Cheneaudiere
Hostellerie Cheneaudiere Colroy-la-Roche
Hostellerie Cheneaudiere Hotel
Hostellerie Cheneaudiere Hotel Colroy-la-Roche
Hostellerie Cheneaudière Hotel Colroy-la-Roche
Hostellerie Cheneaudière Hotel
Hostellerie Cheneaudière Colroy-la-Roche
Hostellerie Cheneaudière
Cheneaudiere Relais & Chateaux
Hostellerie La Cheneaudière Spa
La Cheneaudiere Hôtel Spa Relais Châteaux
La Cheneaudière Hôtel Spa 5* Relais Châteaux
La Cheneaudiere - Hôtel Spa - Relais & Châteaux Hotel
La Cheneaudiere - Hôtel Spa - Relais & Châteaux Colroy-la-Roche

Frequently asked questions

Does La Cheneaudiere - Hôtel Spa - Relais & Châteaux offer free cancellation for a full refund?

Yes, La Cheneaudiere - Hôtel Spa - Relais & Châteaux does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at La Cheneaudiere - Hôtel Spa - Relais & Châteaux?

Yes, there are 2 indoor pools, 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:30 PM.

Are pets allowed at La Cheneaudiere - Hôtel Spa - Relais & Châteaux?

Yes, cats and dogs are welcome. There's a charge of EUR 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at La Cheneaudiere - Hôtel Spa - Relais & Châteaux?

Yes, there's free valet parking. Electric car charging is available.

Is an airport shuttle service offered by La Cheneaudiere - Hôtel Spa - Relais & Châteaux?

Yes, an airport shuttle is available.

What are the check-in and check-out times at La Cheneaudiere - Hôtel Spa - Relais & Châteaux?

Check-in start time: 3:30 PM; check-in end time: 10:00 PM. Check-out time is 11 AM.

What is there to do at La Cheneaudiere - Hôtel Spa - Relais & Châteaux and nearby?

Have fun with on-site activities such as mountain biking and hiking. Additional recreation nearby includes ecotours. Enjoy a treatment at the spa and a relaxing soak in one of the 3 hot tubs. This hotel also offers 2 indoor and 3 outdoor swimming pools. La Cheneaudiere - Hôtel Spa - Relais & Châteaux also has 2 bars, a seasonal outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near La Cheneaudiere - Hôtel Spa - Relais & Châteaux?

Yes, there are 2 on-site restaurants, featuring French cuisine and garden views.

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La Cheneaudiere - Hôtel Spa - Relais & Châteaux Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Very good

Chambre spacieuse, avec jacuzzi privé très sympa, un peu déçu de l’équipement du spa qui ne fonctionnait pas bien. Personnel accueillant et service très propre Très bien mangé au restaurant de l’hôtel ainsi qu’au buffet des gourmandises et du petit déjeuner
Chloé, 1-night trip

10/10 Exceptional

Exceptionnel

Établissement exceptionnel. L’équipe est d’une gentillesse et d’un professionnalisme sans faille! Le lieu est niché en pleine nature, un havre de paix
Thomas, 1-night trip

10/10 Exceptional

Super inattendu ! Très classe! Super beau! Super high tech et moderne dans un environnement naturel et montagne ! Nous avions la villa Harlette qui était bien placée avec un accent privatif au SPA! Nous sommes souvent de passage dans la region et nous reviendrons ! Merci à toute l’équipe!
Jean-Michel, 4-night trip

10/10 Exceptional

Séjour détente

Séjour détente dans un cadre magnifique Spa et hôtel au top Je recommande
Morgane, 1-night trip

8/10 Very good

SPA et environnement magnifique. Personnel et cuisinier jeune souriant compétant et au petit soin de la clientèle !! Un 5* proche du niveau « Palace » manque encore le petit plus en terme de satisfaction client!! ( exemples : trouver un « Irish coffee » quand n’existe pas à la carte! Trouver un massage quand tout est full!! Ne pas oublier de servir le client au « Breakfast » en tous cas pas 30 minutes après demande Après quelques ajustements cet établissement aura le niveau « PALACE!! »
Patrice, 2-night trip

8/10 Very good

Enjoyable
Anthony, 1-night trip

10/10 Exceptional

Tout était parfait
Didier, 2-night trip

8/10 Very good

Very nice spa
Alka, 3-night trip

10/10 Exceptional

Hotel absolument fantastique par sa situation, sa décoration, sa propreté, son personnel et bien sûr son spa! Le petit déjeuner est juste exceptionnel.
François, 1-night trip

8/10 Very good

Magnifique endroit, cadre extraordinaire, très belle prestations. Dommage pour le tarif de la restauration.
Tania, 1-night trip

8/10 Very good

Très content de notre séjour surtout pour le spa la scéance de massage est à recommander Déçu par la chambre qui était assez exiguë pas au niveau d un 5 étoiles (on se cogne trop souvent la tête...)
Didier, 2-night trip

8/10 Very good

Nous avons apprécié les repas du petit déjeuner au dîner en passant par le goûter, tout était parfait . Notre chambre était un peu vieillotte mais propre. Nous avons passé deux nuits. Je regrette qu’il n’y ai pas de vraie tasse pour boire un thé/café dans la chambre mais des gobelets en carton. Au niveau du SPA je le trouve un peu vieillissant, les fontaines à eau étaient souvent vides et dépourvues de gobelet. Il n’y a pas de tisanerie.. Le personnel est à revoir car nous avons assisté à une rixe entre deux serveurs au bar qui n’est vraiment pas digne d’un 5 étoiles... Cela a mis tout le monde mal à l’aise. Une responsable est venue s’excuser pour le désagrément.
Valerie, 2-night trip

8/10 Very good

Très belle hôtel dans un jolie cadre, néanmoins le prix des chambres n’est pas justifiés , oui Relais et Château, oui restaurant gastronomique, oui chambre luxueuse et confortable mais le prix n’est pas justifiés de plus petit déjeuner servis à partir de 8h et veilleur de nuit à partir de 11h.
Alexandre, 2-night trip

4/10 Fair

Déception d'une adresse qui se dit incontournable

Nous sommes très déçus des prestations qui ne sont pas à la hauteur d'un 5*... Suite au look vieillot, sans terrasse avec un positionnement prix élevé ; Petit déjeuner : espace dédié, choix de l'assortiment, tables, organisation,... Infrastructures & organisation : on sent tout le temps que le but est de faire gonfler la note, cela passe par le bar ! mais... seuls 2 uniques cocktails sont proposés... c'est faible ! SPA ... en avoir fait le tour en moins d'une heure car trop de zones sont privatisées sur supplément... une "piscine" à débordement où il ne faut pas être plus de 2 sinon on est serré... Comme évoqué lors du check-out, le boulevard des leviers d'améliorations est immense !
1-night trip

10/10 Exceptional

L'hôtel nous a fait la surprise de nous faire découvrir leurs nouvelles chambres équipées au top du top. Très bon séjour !
Cécile, 1-night trip

10/10 Exceptional

Hotel bien situé pour le ski Accueil chaleureux Chambre et équipements excellents Heureux de notre sejour
2-night trip

10/10 Exceptional

Superb

Wonderful hotel, beautiful décor and fabulous food, can't recommend enough!
Catherine, 1-night trip

10/10 Exceptional

Très bel endroit romantique et service au top.

Superbe endroit, nous avons fait nos 5 ans de mariage et tout s'est très bien passé. Nous avions la chambre "Les cîmes" qui est la plus haute chambre disponible avec ascenseur privé et jacuzzi sur la terrasse. Le directeur de l'hôtel nous a écrit un petit mot et nous avons également eu une surprise pendant le dîner. Le service était parfait, rien à redire. Le seul bémol serait peut-être nos plats principaux qui étaient un peu fades à nos goûts mais sinon tout était très bien.
Marc, 1-night trip

10/10 Exceptional

Calme et sérénité

Nous avons passé 4 jour dans cet établissement: il est très bien situé pour visiter les villages d'Alsace. Le SPA est remarquable. Nous avons beaucoup apprécié la présence d'un buffet salé et sucré dans l'après midi. En revanche, nous avons été très déçus par la qualité du restaurant du soir et n'y sommes pas retournés.

10/10 Exceptional

Très bel endroit pour se ressourcer.

Découverte suite au passage de nos miss France et organisatrice Claudia Frittolini marraine de notre structure.
Maurice, 1-night trip

10/10 Exceptional

Nice hotel stay w/ spa

Very good and relaxing stay. Food is just outstanding. Employees are always, smiling and handsome. Just a wonderful place to get over everydays worries.
Emmanuel , 2-night trip

10/10 Exceptional

Le séjour a été agréable: accueil, pauses gourmandes, repas gastronomique, petit déjeuner, services et attentions dans la chambre Ce qui nous a été moins agréable est le spa, certes bien décoré mais vite encombre dès qu'il y a un PEU de monde et si les zones de détente sont spacieuses, la partie eau( piscines) a été pour nous trop réduite.Dommage

8/10 Very good

bel hotel en cours de rénovation. SPA super

Accueil super. Chambres propres. SPA agréable et spacieux mais il manque une salle de sport. Buffet en début d'après midi compris dans le prix de la chambre. Bonne table, personnel agréable. Le homard est excellent, la carte des poissons un peu limitée

10/10 Exceptional

Fantastisk hotel med ekstraordinære omgivelser!

Fantastisk hotel, midt i ingenting! Nød virkelig omgivelserne og det utroligt venlige personale. Kan varmt anbefales til andre :)

10/10 Exceptional

Just a dream

All at The Cheneaudière is perfect: hospitality, welcome, hotel service, people, restaurant, room facilities, spa. They know how to respond to every need without being intrusive.