Lot 2940, Jalan Ayer Keroh, Off Jalan Plaza Tol, Malacca City, Malacca, 75450
What's nearby
Butterfly and Reptile Sanctuary - 3 min walk - 0.3 km
Malacca Zoo - 3 min drive - 3.0 km
Malacca Wonderland Theme Park & Resort - 4 min drive - 3.7 km
Melaka International Bowling Centre - 5 min drive - 4.9 km
Melaka International Trade Center - 5 min drive - 5.0 km
Getting around
Malacca Intl. Airport (MKZ) - 8 min drive
Kuala Lumpur International Airport (KUL) - 76 min drive
KB17 Pulau Sebang/Tampin Station - 25 min drive
Restaurants
McDonald's - 3 min drive
Medan Selera Jalan Zoo - 3 min drive
Roti Selimut - 20 min walk
The Moonbar Lounge & Restaurant - 4 min drive
Gerai Tasik Ayer Keroh - 4 min drive
About this property
Philea Resort & Spa
At Philea Resort & Spa, you'll be within a 15-minute drive of Jonker Street Night Market. Guests can visit the fitness centre for a workout or grab a bite to eat at Cravo Cravo, which serves international cuisine. Other highlights at this luxurious resort include 2 bars/lounges, an outdoor pool and a sauna.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
201 units
Arranged over 1 level
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 6:00 PM
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
2 bars/lounges
Restaurant
24-hour room service
Travelling with children
Children stay for free (see details)
Children's pool
What to do
Golfing nearby
Working away
Business centre
Conference centre
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Garden
Fitness centre
An outdoor pool
Arcade/games room
Sauna
Banquet hall
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
23-inch TV
Digital TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Cravo Cravo – This restaurant specialises in international cuisine.
Chill Out – This bar only serves light fare. Open daily.
Tropics Lounge – This bar only serves light fare. Open daily.
Fees & policies
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Philea Resort Durian Tunggal
Philea Ayer Keroh
Philea Durian Tunggal
Philea Resort Ayer Keroh
Philea Hotel Ayer Keroh
Philea Resort & Spa Melaka State/Ayer Keroh, Malaysia
Philea Resort And Spa
Philea Resort Malacca
Philea Resort
Philea Malacca
Philea Resort Spa
Philea Resort & Spa Resort
Philea Resort & Spa Malacca City
Philea Resort & Spa Resort Malacca City
Frequently asked questions
Does Philea Resort & Spa offer free cancellation for a full refund?
Yes, Philea Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Philea Resort & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Philea Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Philea Resort & Spa?
Sorry, there's no on-site parking at Philea Resort & Spa.
What are the check-in and check-out times at Philea Resort & Spa?
Check-in start time: 3 PM; check-in end time: 6:00 PM. Check-out time is 11:00 AM.
What is there to do at Philea Resort & Spa and nearby?
Philea Resort & Spa has 2 bars, an outdoor pool and a sauna, as well as a fitness centre, an arcade and a garden.
Are there restaurants at or near Philea Resort & Spa?
Yes, Cravo Cravo offers international cuisine.
What's the area around Philea Resort & Spa like?
Philea Resort & Spa is in Durian Tunggal, a short 3-minute walk from Butterfly and Reptile Sanctuary.
Philea Resort & Spa Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.8/10
Staff & service
6.6/10
Amenities
7.4/10
Property conditions & facilities
5.6/10
Eco-friendliness
Reviews
4/10 Fair
4 Sept 2024
koh
koh, 1-night family trip
Verified Hotels.com guest review
6/10 Good
16 Jun 2024
Nice but room for improvement
Great in theory, but it’s a little tired. Only one of the dining options was open, which was a challenge given it’s a long way from anything else.
The pool is gorgeous but closes at 6, and the breakfast left a lot to be desired.
Overall it was fine, but not what I expected for the price paid
Amanda
Amanda, 1-night trip
Verified Hotels.com guest review
4/10 Fair
11 Jun 2023
its overrated
Hazimah Aminah
Hazimah Aminah, 1-night trip
Verified Expedia guest review
8/10 Very good
9 Mar 2023
Beng Khim
Beng Khim, 1-night trip
Verified Hotels.com guest review
4/10 Fair
9 Jun 2022
5 stars price 3 stars environment
Need to improve the breakfast meals, disappointed the breakfast environment found dead fly body around.
Lim
Lim, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
31 May 2022
All services no on.
House inside a lot of ants.
Ping
Ping, 3-night family trip
Verified Expedia guest review
2/10 Poor
2 Feb 2022
I dont know.price just not worth it for overall
So far everytime want to go to room from lobby/swimming pool need to call buggy. Service buggy is good. Staff friendly. But why give room very far. Somemore internet line not clear. Yes its nice in jungle. But for me very difficult to walk very far. Place also lack of maintainence. Expecially at the pool.there are stone that is broken it hurt my leg when i swim in pool. Very dangerous. Must check the floor. Some part need to repair. The scenery is nice. And lastly. Guys please bring your own towel. I think management also need to change the towel. Its like a budget hostel la. Common. 5 stars hotel used this kind of towel. Thin. No label.and its looks old and yellowish already.bye!
NUR DIANA
NUR DIANA, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Mar 2021
Premium & isolated getaway
Very good and friendly staffs. They have all kinds of farms you can visit. Buggy service to your hotel room.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
26 Dec 2020
Good
Bahari
Bahari, 2-night family trip
Verified Hotels.com guest review
6/10 Good
13 Sept 2020
Dissapointed trip
Facility in the room was not maintain. Dissapointed as requested for a king size bed, but 2 single beded provided. The hotel shld contact the customer if unable to accomodate/suggest for upgrading instead of dissaponting the customer during check in.
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
23 Aug 2020
If you love nature, u can stay here, but the hospitality is totally kurenggg for a 5 star rating hotel! 5 kali i jmp lipas dlm toilet! Air dalam cattle pon dorg x cuci from previous visitors! Face towel pon xde, plus air shower pon keluar x sekata. 😏
WK
WK, 1-night romance trip
Verified Expedia guest review
6/10 Good
3 Aug 2020
The food still need improve services,the environment is ok
Candy
Candy, 1-night trip
Verified Expedia guest review
8/10 Very good
30 Jan 2020
beautiful place but pity lack effort to keep it.
it was a very nice place to stay. people who love nature will be happy to stay here. cozy and beautiful. However due to not much activities here it makes the place "dead". should have some live band to play during peak time or have your massage spa available for your guest. it is cause resort and spa but there wasn't anything to do there besides the swimming pool. everything else like the spa, karaoke room not working and not available. we reached there evening and we ordered the food. it takes very long to come even though there are only the two of us there and the food prepared was not fresh. Satay dumpling rice was hard like it was just out of the fridge. the lava cake was hard. really disappointed. wish the management could do something to improve this beautiful place and not let it go to waste.
Jamilah
Jamilah, 2-night trip
Verified Hotels.com guest review
8/10 Very good
29 Jan 2020
Verified traveller
1-night trip
Verified Expedia guest review
4/10 Fair
26 Jan 2020
Service sangat lambat
Verified traveller
1-night trip
Verified Expedia guest review
4/10 Fair
26 Jan 2020
Nothing impressed us at this place except for the ambience & environment. (Booked Philea Suite)
Staffs:
1. Not even a single smilling or friendly face. Everyone seem to look busy.
2. Hospitality from hotel staffs failed big time, during breakfast there were no drinking glasses beside the juice area, upon requests from the staff i think even a wall could have responded better. He merely took the empty tray and walked off without uttering a word.
Cleanliness:
1.I understand that the rooms are made of woods but that doesnt give you an excuse to serve your guest with a musty smelling room. This clearly shows the rooms were not occupied for long and it wasnt cleaned or prepped.
2.What was suppose to be a romantic bathroom felt like walking into The Adam's Family house, cob webs at every corner of the wall.
3. We hardly spent 30mins at the pool, it was unbelievably dirty. Dirt particles floating and visible before even jumping in. You can only imagine what was the view like with goggles as we were using them.
4. During breakfast there was no empty space thus we had to wait to be seated which was fine. What was rather disappointing is they served us a table for 2 at a corner that was filled with filth from food particles under the table and uncleaned/wiped table.
Amenities :
1. We were shocked at the fact that when we requested for 2 extra water bottles, we had to pay rm3 for each. Never have we ever experienced such a thing in a 5star as it was always complimentary.
Verified traveller
1-night romance trip
Verified Expedia guest review
6/10 Good
29 Dec 2019
good short staycation but room need maintenance
We booked 2 deluxe king rooms. One for my sister and one for my hubby and me. Unfortunately, our room has aircon was not cold and water heater not hot. Gotten the mechanical to repair twice fir the aircon before it could function properly. Spa is under renovation and dinner option is limited. Breakfast not very fantastic. But we love the lush greenery and peace of the surrounding.
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2019
saharudin
saharudin, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
11 Dec 2019
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
25 Nov 2019
No tv programmes available due to unknown reason. Pool water not really clean, a lot of floating items.
Staffs should greet.
Foods are acceptable.
Verified traveller
1-night trip
Verified Expedia guest review
4/10 Fair
29 Oct 2019
no umbrella in the room
Verified traveller
1-night romance trip
Verified Expedia guest review
8/10 Very good
11 Oct 2019
Should have birthday treat for customer
Verified traveller
1-night trip with friends
Verified Expedia guest review
8/10 Very good
17 Sept 2019
feeling good even the country is surronded by haze. i believed the environment not so much affected by haze and my kids really enjoy our stay and really love the swimming pool, thus located in the heart of nature
Verified traveller
1-night family trip
Verified Expedia guest review
6/10 Good
5 Jul 2019
Decent stay - could have been better.
Neighbours were noisy, and the soundproofing is terrible.
Environment is nice, but a bit inconvenient. Buggies brought us to the room as it was a distance to walk, but it took 30 minutes for a buggy to bring us out to check out. It is a nice walk in the area back to the main building.
Breakfast service is good, and the swimming pool is quite nice. Very baby/toddler friendly.
For the price we paid, we would have expected bottled water upon request with no additional charge. I had to call reception twice to get the water - the first time, the request was acknowledged, however no one mentioned the charge. Subsequently, the bottles were not delivered. When I called the second time, and acknowledged there was a charge, the bottles were delivered shortly after. I spent 20 minutes waiting the first time.