Hotel Palmarena Plaza is a great choice for a stay in Santa Marta. After a dip in one of 2 outdoor pools, guests can grab a bite to eat at Bumaye, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a children's pool and a terrace.
Languages
English, Spanish
At a glance
Hotel size
32 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
Parents must have child's birth certificate and photo ID*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–9:00 AM
Complimentary wireless Internet access (speed of 25+ Mbps)
More
Daily housekeeping
Special features
Dining
Bumaye – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Resort fee: COP 6000.00 per person, per night
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 7:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Long-term renters welcome.
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Hotel Palmarena Plaza Santa Marta
Hotel Palmarena Santa Marta
Palmarena
Palmarena Santa Marta
Palmarena Plaza Santa Marta
Hotel Palmarena Plaza Hotel
Hotel Palmarena Plaza Santa Marta
Hotel Palmarena Plaza Hotel Santa Marta
Frequently asked questions
Does Hotel Palmarena Plaza offer free cancellation for a full refund?
Yes, Hotel Palmarena Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Palmarena Plaza?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Hotel Palmarena Plaza?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Palmarena Plaza?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Palmarena Plaza?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel Palmarena Plaza and nearby?
Hotel Palmarena Plaza has 2 outdoor pools and a garden, as well as access to a nearby outdoor pool.
Are there restaurants at or near Hotel Palmarena Plaza?
Yes, Bumaye offers international cuisine.
What's the area around Hotel Palmarena Plaza like?
Hotel Palmarena Plaza is a short 19-minute walk from Rodadero Beach and 9 minutes' walk from Arrecife Shopping Center.
Hotel Palmarena Plaza Reviews
Reviews
4.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4/10
Cleanliness
5.6/10
Staff & service
8.0/10
Amenities
5.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
4/10 Fair
8 Sept 2024
Eduardo
Eduardo, 1-night trip
Verified Hotels.com guest review
2/10 Poor
13 May 2023
Vieja, fea y con muchas condiciones para una prioridad tan fea.
diana
diana, 4-night business trip
Verified Expedia guest review
6/10 Good
25 Jul 2016
Room for improvement
The hotel stay was decent, but not great or outstanding. It provided basic comforts but expected a little more. The WiFi connection was horrible and pretty much inexistent which was frustrating.
The surrounding are was nice and close to the beach.
Cesar
Verified Hotels.com guest review
4/10 Fair
20 Oct 2012
Palmarena
No hot water, hard to get Internet and the hotel is in Rodadero and not Santa Marta. We had a suite with 3 single beds and another room with a queen bed plus a living room with tv and couches. The bedrooms were air conditioned but the living room was not. There is also no elevator but the porter will take your luggage upstairs. Pool was ok. It's not on the beach but the public beach is a block away. Decent breakfast. Service people were very nice and we managed ok but overpriced for the amenities. Getting the kids clean without hot water was not easy. There is a modern air conditioned mall close by about 10 min walk (top notch by any country's standards) and plenty of local restaurants, 24 hr drug stores and at least 3 supermarkets. Overall we felt safe in the neighbourhood at all hours.
Jim
Verified Hotels.com guest review
8/10 Very good
18 Aug 2024
Todo normal
Paola
Paola, 2-night family trip
Verified Expedia guest review
4/10 Fair
26 Feb 2022
David
David, 1-night trip
Verified Hotels.com guest review
4/10 Fair
12 Jan 2017
Hotel comodo
Estuvimos tranquilos y disfrutamos de la piscina
Pablo
Verified Hotels.com guest review
4/10 Fair
1 Jan 2017
Dålig wifi och ingen hiss. Kallvatten i dålig dusch. Katastrofal service.