Km 11 Carretera Queretaro, San Luis Posti, Querétaro, QUE, 76100
What's nearby
Antea Lifestyle Center - 18 min walk
Uptown Center - 2 min drive
Urban Center Shopping Mall - 5 min drive
Plaza Juriquilla - 6 min drive
Aqueduct of Santiago de Querétaro - 14 min drive
Getting around
Querétaro, Querétaro (QRO-Querétaro Intl.) - 43 min drive
Restaurants
La Crêpe Parisienne - 19 min walk
Tim Hortons - 6 min walk
Save Querétaro - 3 min walk
La Pasteria - 13 min walk
Experiencia Gourmet By Liverpool Antea - 19 min walk
About this property
Holiday Inn Queretaro Zona Krystal, an IHG Hotel
When visiting Querétaro, Holiday Inn Queretaro Zona Krystal, an IHG Hotel is a great choice to consider. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Krystall, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a 24-hour fitness centre and a fitness centre.
Languages
English, Spanish
At a glance
Hotel size
214 rooms
Arranged over 15 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 1:00 PM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free secured, uncovered on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–noon
Restaurant
Bar/lounge
Room service
Snack bar/deli
Travelling with children
Babysitting (surcharge)
Working away
Business centre
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Romance packages
Facilities
1 building/tower
Built in 2015
Safe-deposit box at front desk
Terrace
24-hour fitness centre
An outdoor pool
Banquet hall
Traditional architecture
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in hallways
Handrails in stairwells
Portable bath seats
Raised toilet seat
Grab bar near toilet
Grab bar in bath
Accessible bath
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
55-inch TV
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Separate bath and shower
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Children's dinnerware
Paper towels
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Mobile key entry
Special features
Dining
Krystall – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 240 to 329 for adults and MXN 0 to 148 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Cots/infant beds are available for MXN 250.0 per night
Rollaway beds are available for MXN 250.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 8 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Queretaro Zona Krystal
Holiday Inn Zona Krystal
Holiday Inn Zona Krystal Hotel
Holiday Inn Zona Krystal Hotel Queretaro
Holiday Inn Queretaro Zona Krystal Hotel
Frequently asked questions
Does Holiday Inn Queretaro Zona Krystal, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Queretaro Zona Krystal, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Queretaro Zona Krystal, an IHG Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8 AM to 8 PM.
Are pets allowed at Holiday Inn Queretaro Zona Krystal, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Queretaro Zona Krystal, an IHG Hotel?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Holiday Inn Queretaro Zona Krystal, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 1:00 PM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Holiday Inn Queretaro Zona Krystal, an IHG Hotel and nearby?
Holiday Inn Queretaro Zona Krystal, an IHG Hotel has an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Holiday Inn Queretaro Zona Krystal, an IHG Hotel?
Yes, Krystall offers international cuisine.
What's the area around Holiday Inn Queretaro Zona Krystal, an IHG Hotel like?
Holiday Inn Queretaro Zona Krystal, an IHG Hotel is in Jurica, a short 18-minute walk from Antea Lifestyle Center.
Holiday Inn Queretaro Zona Krystal, an IHG Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
2/10 Poor
25 Aug 2024
Daniel
Daniel, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
15 Aug 2024
Great place to
stay
Todd
Todd, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2024
The employees were amazing and service
From the front desk to the restaurant were amazing
Todd
Todd, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
25 Jul 2024
Jesus
Jesus, 3-night trip
Verified Expedia guest review
8/10 Very good
21 Apr 2024
Te hotel very good the restaurant so so...
Ramon
Ramon, 2-night family trip
Verified Hotels.com guest review
6/10 Good
9 Apr 2024
David
David, 9-night trip
Verified Expedia guest review
10/10 Exceptional
1 Apr 2024
Diana Moreno
Diana Moreno, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 Mar 2024
Staff was outstanding. Food was excellent. We will this hotel every time we travel to Queretaro.
Mark
Mark, 2-night trip
Verified Expedia guest review
10/10 Exceptional
24 Oct 2023
Perfect for our quick trip to Querêtaro visiting our son. Super clean, safe and quiet
Victor
Victor, 4-night family trip
Verified Expedia guest review
8/10 Very good
24 Aug 2023
In decline
The hotel is begining to decline
Jesus
Jesus, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
29 Jul 2023
Jesus
Jesus, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 Jun 2023
It's on its way out of Queretaro and you don't catch all the traffic when you leave.
Jesus
Jesus, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 May 2023
Jesus
Jesus, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 Apr 2023
Excelente servicio y sobre todo cercanía con centros comerciales. Algo importante, una noche hubo viento y hacia ruido. Se les notifico de eso al staff y muy amablemente nos cambiaron la habitación. Buen desayuno y servicio impecable. Sin duda me volvería a hospedar con ellos. Gracias
Roberto
Roberto, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
20 Mar 2023
Victor Guadalupe
Victor Guadalupe, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 Mar 2023
Jesus
Jesus, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 Feb 2023
Juan Carlos
Juan Carlos, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Jan 2023
Mauricio
Mauricio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Jan 2023
Lizeth
Verified Expedia guest review
6/10 Good
6 May 2022
The room is nice but the service is bad
Jorge
Jorge, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
10 Apr 2022
All good will return when in queretaro
Allan
Allan, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
25 Jan 2022
Great Hotel!! Staff is Excellent, Especially Able, the guy at the front of the hotel! The restaurant on property is Outstanding and Quick room service! Would Strongly Recommend!
Philip
Philip, 2-night trip
Verified Expedia guest review
10/10 Exceptional
13 Jan 2022
The Staff is Incredible, especially Mario, Alex and the rest of the Group. This is hands down the Best Hotel in Queretaro! If you want to stay at a Hotel that Truly takes Pride in Everything they do, this is it. Just Amazing People!!