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Hotel Hugo

4.5 star property
Indulge in al fresco dining by day, then unwind at the rooftop bar by night under city lights.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Hugo

Rooftop bar, al fresco dining, open daily
Rooftop bar, al fresco dining, open daily
Rooftop bar, al fresco dining, open daily
Rooftop bar, al fresco dining, open daily
Front of property – evening/night
VIP Access

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Non-smoking
  • Connecting rooms available
  • Gym
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The price is £201
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room (Double Double)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Double Room (Double Double)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (Double Double)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Room (Double Double)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • Sleeps 4
  • 2 Double Beds

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8.8 out of 10, Excellent, (1623)
The price is £157
includes taxes & fees
19 Jan - 20 Jan
Arlo SoHo
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About the area

Map
525 Greenwich Street, New York, NY, 10013

What's nearby

  • Hudson River Park - 5 min walk
  • Washington Square Park - 14 min walk
  • Whitney Museum of American Art - 19 min walk
  • The High Line Park - 3 min drive
  • National September 11 Memorial & Museum - 4 min drive

Getting around

  • Teterboro, NJ (TEB) - 19 min drive
  • Linden, NJ (LDJ) - 25 min drive
  • Newark Liberty Intl. Airport (EWR) - 26 min drive
  • LaGuardia Airport (LGA) - 39 min drive
  • John F. Kennedy International Airport (JFK) - 62 min drive
  • New York Christopher St. Station - 9 min walk
  • New York 9th St. Station - 17 min walk
  • New York 14th St. Station - 22 min walk
  • Houston St. Station - 6 min walk
  • Spring St. Station (Vandam St.) - 6 min walk
  • Canal St. Station (Varick St.) - 6 min walk

Restaurants

  • ‪The Ear Inn - ‬1 min walk
  • ‪Westville Hudson - ‬2 min walk
  • ‪Felix Roasting Co. - ‬1 min walk
  • ‪Sweetgreen - ‬2 min walk
  • ‪Bar Hugo - Rooftop - ‬1 min walk

About this property

Hotel Hugo

Hotel Hugo features a rooftop terrace and puts you within a 15-minute walk of New York University and Washington Square Park. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Cafe Hugo, which serves American cuisine and is open for breakfast. This luxurious hotel also features a bar/lounge, a snack bar/deli and a terrace. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: Houston St. Station is 6 minutes and Spring St. Station (Vandam St.) is 6 minutes.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 122 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 34 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
LOCAL_PARKING

Parking

    • On-site self-parking (fees apply)
    • Height restrictions apply for on-site parking
    • Off-site parking within 656 ft (USD 55.00 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Access to nearby health club
  • Bike rentals nearby
  • Hiking/biking trails nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (500 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness centre
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Premium cable channels
  • First-run films
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Cafe Hugo – This restaurant specialises in American cuisine and only serves breakfast. Guests can enjoy al fresco dining (weather permitting).
Bar Hugo – This rooftop bar specialises in American cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Azul on the Rooftop – This rooftop bar specialises in American cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 45.90 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Bicycle storage
    • Business centre/computer access
    • Concierge service
    • Faxes
    • Fitness centre access
    • Health club access
    • Housekeeping
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Internet access (may be limited)
    • Nearby fitness centre access
    • Newspaper
    • Phone calls (may be limited)
    • WiFi access (may be limited)

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 18.00 to 26.00 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

Parking

  • Self-parking is available for an extra charge
  • Parking is available nearby and costs USD 55.00 per day (656 ft away)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for USD 34.43 per accommodation, per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Hugo
Hotel Hugo New York
Hugo Hotel
Hugo New York
Hotel Hugo Hotel
Hotel Hugo New York
Hotel Hugo Hotel New York

Frequently asked questions

Does Hotel Hugo offer free cancellation for a full refund?
Yes, Hotel Hugo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Hugo?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 34 kg per pet. There's a charge of USD 50.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Hugo?
Yes. Self-parking costs USD 55.
What are the check-in and check-out times at Hotel Hugo?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Hugo?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at Hotel Hugo and nearby?
Have fun with nearby activities such as cycling and hiking. Enjoy amenities such as a 24-hour fitness centre and access to a nearby health club.
Are there restaurants at or near Hotel Hugo?
Yes, Cafe Hugo offers al fresco dining and American cuisine.
What's the area around Hotel Hugo like?
Hotel Hugo is a short 6-minute walk from Houston St. Station and 13 minutes' walk from New York University. Travellers say that the area is walkable and good for shopping.

Hotel Hugo Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Jevon, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Christmas in the city
Christmas week. Great location but no parking or valet if there’s luggage or lots to bring in. Easy access to SoHo shopping and fun.
Charlotte, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Not worth the money
$45 resort fee when this isn’t a resort is a rip off. Absolutely NO amenities that justify this. No parking offered even though it says parking available.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Eya, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nathaniel, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Not worth the price
The price and star rating made me think I was getting a very nice hotel room. The downtown location is good, but it is still a number of blocks from restaurants or a subway. My room was smaller than I expected and was not cleaned well before my arrival-- no toiler paper and hairs in the sink. The towels belong in a motel, not this level of hotel. I did like the coffee shop on the first floor.
2-night trip
Verified Hotels.com guest review

2/10 Poor

Luxury? I think not...
Awesome staff however the hotel falls short of luxury. Rooms only window faced the back of the building i.e. be prepared to stare at a wall. Showers every day we endured luke warm water. We had wake up super early or have a shower late at night just for a little bit of warm water. The towels are gross. They had holes in them. Really gross. Of all the places we have travelled in the US and the world this was the grossest place weve ever stayed in.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Last Minute
Booked a last minute room. Hotel was clean and up to date with a friendly staff.
Nicholas, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very basic and small
Paid more than $1200 per night and reserved a room with a view but only got to see the alleyway. Shower gel dispenser pump in the shower was stuck. Room is very small and basic but was clean.
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dwight, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ron, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel in Soho
Room a little small but manageable
antanas, 3-night trip
Verified Hotels.com guest review

6/10 Good

Overall meh
A lot of outlets didn’t work. It was 30 degrees outside upon my arrival and yet the air conditioning was on in my room. No blackout curtains on the windows. Overall meh.
Sarah, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Janette, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Affordable and nice
The hotel was two blocks away from an event I was attending. Excellent service and nice rooms at an affordable price for New York.
David, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice stay small rooms
Rooms were very small, and not enough space to put clothes. Hotel and service very nice
Jose, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christine, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice
Easy and larger room than usual for the village
Millard, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend!
Great experience! The staff were all very friendly and helpful. The room and bathroom were clean and nicely decorated. We stayed jn a deluxe double and there was ample space for two adults. The location is terrific- walked all over the place and close subway access, too. Don’t miss the rooftop for spectacular views- great drinks and service, too!
Amy, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Cristina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Garry, 1-night trip
Verified Hotels.com guest review

4/10 Fair

A huge disappointment. We had stayed at the Hugo before Covid but the standard of the hotel has fallen dramatically. The hotel needs to be refurbished - all areas are shabby from the lift which looks like it should be used only for goods to the rooms where the cabinetry is delaminating. To make this worse, our room was not cleaned at all on two days out of three until we complained - even then the "cleaning" was cursory and no clean towels, coffee cups or refills were provided (until we called down to reception) We will not revisit I'm afaraid
Jeremy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charles, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emma, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Dustin, 3-night trip
Verified Hotels.com guest review

General property information

Breakfast
Available
Parking
Available
Reasons to Book
Spacious Rooms & Nice Bathroom
Check-In Time
3:00 PM