Property lovely, staff amazing with one notable exception.
One older lady on nightshift. Locked the door early and wouldn't let me in. I had armfuls of groceries and my husband had the room card. She shouted at me through the door, I couldn't hear her and when she finally let me in, continued to verbally 'have a go' at me. I am disabled, and needed to get my items to my room where I could put them down.
Everyone else was amazing, so helpful. This lady when asked a question, told us to 'google' it.
Such a shame.
If you are staying here, remember to use your room card to get in after 8pm if this lady is working.