Cologne (QKL-Cologne Central Train Station) - 6 min walk
Köln Dom/Central Station (tief) - 7 min walk
Cologne Central Station - 7 min walk
Heumarkt U-Bahn - 5 min walk
Appellhofplatz Breite Strasse U-Bahn - 11 min walk
Neumarkt U-Bahn - 13 min walk
Restaurants
RheinZeit - 2 min walk
Peters Brauhaus - 1 min walk
Gabrielle Eiscafe Raffaello Pin - 2 min walk
Fish & Beef Club - 2 min walk
Mondial 1516 - 3 min walk
About this property
CityClass Hotel Alter Markt
When you stay at CityClass Hotel Alter Markt, you'll be a short five-minute drive from Cologne Cathedral and LANXESS Arena. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Other features include a terrace and a garden. Fellow travellers say great things about the helpful staff and overall property condition. The property is only a short walk to public transportation: Heumarkt U-Bahn is 5 minutes and Appellhofplatz Breite Strasse U-Bahn is 11 minutes.
Languages
English, German
At a glance
Hotel size
63 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking nearby (EUR 15.00 per day; discounts available)
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
What to do
Bike rentals nearby
Hiking/biking trails nearby
Boat tours nearby
Hot springs nearby
Working away
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2015
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Vegetarian dining options
Locally owned and organised tours and activities
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Cafe-Lounge Alter Markt55 – On-site café. Open 24 hours.
On-site venue No. 2 – This restaurant specialises in Regional cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
An effective city/local tax rate of 5.35 per cent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18.90 per person
Housekeeping is offered for an extra charge
Children & extra beds
Cots/infant beds are available for EUR 15.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
Parking is available nearby and costs EUR 15.00 per day (1148 ft away)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property uses eco-friendly cleaning products.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Google Pay and Apple Pay.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property Registration Number DE293161558, HRA23846, +492219201980, Alter Markt 55, 50667 Köln, CM CityClass Hotel GmbH & Co KG
Also known as
Cityclass Hotel Am Dom
Cityclass Hotel Residence Am Dom
Cityclass Hotel Residence Am Dom Cologne
Cityclass Residence
CityClass Residence am Dom
Cityclass Residence Am Dom Cologne
Hotel Cityclass Residence Am Dom
Hotel Residence Am Dom
Residence Am
Residence Am Dom
Cityclass Hotel Cologne
Cityclass Alter Markt Cologne
CityClass Hotel Residence am Dom
CityClass Hotel Alter Markt Hotel
CityClass Hotel Alter Markt Cologne
CityClass Hotel Alter Markt Hotel Cologne
Frequently asked questions
Does CityClass Hotel Alter Markt offer free cancellation for a full refund?
Yes, CityClass Hotel Alter Markt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at CityClass Hotel Alter Markt?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at CityClass Hotel Alter Markt?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at CityClass Hotel Alter Markt?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at CityClass Hotel Alter Markt and nearby?
Have fun with nearby activities such as cycling, boat tours and hiking. Additional recreation nearby includes hot springs. CityClass Hotel Alter Markt also has a garden.
Are there restaurants at or near CityClass Hotel Alter Markt?
Yes, Cafe-Lounge Alter Markt55 offers Regional cuisine.
What's the area around CityClass Hotel Alter Markt like?
CityClass Hotel Alter Markt is in Innenstadt, a short 5-minute walk from Heumarkt U-Bahn and 6 minutes' walk from Cologne Cathedral. Our travellers say that the local area is very central.
CityClass Hotel Alter Markt Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
12 Dec 2024
Couldn't of asked for more . Great location . Friendly helpful staff and will be back again
chris
chris, 2-night family trip
Verified Hotels.com guest review
6/10 Good
21 Nov 2024
Good location, good price
The hotel’s location is excellent, making it easy to explore Cologne’s main attractions, Christmas markets, shops, and restaurants. While the amenities are basic, it provides all the essentials for a comfortable stay. If you’re looking for a decent place to rest without spending a fortune, this is a solid choice. It’s not luxurious, but it gets the job done.
Vanessa
Vanessa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2024
Michael
Michael, 3-night trip
Verified Hotels.com guest review
8/10 Very good
5 Oct 2024
Positives: Large, comfortable room w/nice bath. Friendly, helpful staff. Great location near cathedral.
Negatives: Two locations with the same name was confusing. Elaborate and lengthy check-in process. Learning curve for bathroom sinks (electricity needed to be on for electronic, water saving faucets to work)
Very satisfied once we learned the quirks, but a nice hotel.
Frank P.
Frank P., 1-night romance trip
Verified Expedia guest review
8/10 Very good
3 Oct 2024
Although on 5th floor very noisy during evening through late night due to adjacent bar.
Other than thus stay was good overall.
Maria
Maria, 4-night trip
Verified Expedia guest review
8/10 Very good
1 Oct 2024
We have three guests in the room but the sofa bed for the third guest was very small and not comfortable
Man Yee Elizabeth
Man Yee Elizabeth, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
30 Sept 2024
Great location, excellent service.
Gayane
Gayane, 1-night trip
Verified Expedia guest review
8/10 Very good
27 Sept 2024
Ryan
Ryan, 3-night trip
Verified Hotels.com guest review
4/10 Fair
25 Sept 2024
Very small rooms, lights didn't work - great location however
Shafir
Shafir, 3-night trip
Verified Expedia guest review
10/10 Exceptional
25 Sept 2024
Outstanding Hotel
Outstanding hotel in a great location. Within walking distance of the train station. Close to many restaurants and shopping. The staff is friendly and helpful. Plenty to see and do nearby.
Brian
Brian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Sept 2024
Oliver
Oliver, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sept 2024
Melinda
Melinda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Sept 2024
John Colm
John Colm, 3-night trip
Verified Expedia guest review
10/10 Exceptional
17 Sept 2024
Great location!
Great location, close to everything we wanted to see and do, including Peters Brauhaus and the Cathedral. The space was
very clean and comfortable!
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Sept 2024
Friendly staff. Efficient. Good location near the Cathedral and plazas. Room on the 4th floor was large and comfortable, with a view of the top portions of the Cathedral's spires.
Stephen
Stephen, 2-night trip
Verified Expedia guest review
10/10 Exceptional
6 Sept 2024
.
Ian
Ian, 1-night romance trip
Verified Wotif guest review
8/10 Very good
6 Sept 2024
No dinner facility for late travellers
Timothy
Timothy, 1-night trip
Verified Expedia guest review
6/10 Good
5 Sept 2024
Disappointing
Vastly overpriced and the photographs were quite misleading, giving the impression of a much larger, plusher establishment.
The small gestures one normally expects of a hotel charging nearly £300 for one night were lacking. When we requested a small cup of milk for tea we were told it would be billed to our room, and when we asked to borrow a phone charger late at night (admittedly our bad for accidentally leaving ours in the car at the P&R) reception directed us to a sister hotel up the road who flatly refused to assist. Out of the number of hotels we stayed in on this trip through Europe this was by far the most expensive and unsatisfactory. Very disappointed.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Sept 2024
Fengyang
Fengyang, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2024
Wonderful staff and exceptionally clean hotel. Love it.
JILL
JILL, 1-night family trip
Verified Travelocity guest review
10/10 Exceptional
19 Aug 2024
Nice location, a lot of restaurants. Walkable to all points of interests.
Zhanping
Zhanping, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Nice hotel
Very convenient location, nice and clean hotel with parking near by
Jean
Jean, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
15 Aug 2024
Brent
Brent, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Aug 2024
We had a wonderful time staying at the hotel! The location was perfect, allowing us to easily explore the surrounding area on foot. The hotel itself was clean and comfortable, and the staff was friendly and attentive, making our stay even more enjoyable. We appreciated the convenient amenities and the attention to detail throughout our visit. Overall, it was a fantastic experience, and we would definitely stay here again!