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Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

4.5 star property
South Zone beachfront property with 7 restaurants, spa

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

On the beach, beach umbrellas, beach towels, beach yoga
ENCLAVE PRESIDENTIALSTE 1KG- LG WALKOUT TERR | View from room
Exterior
Exterior
1 bedroom, premium bedding, free minibar, in-room safe

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 7 restaurants and 5 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • 24-hour fitness centre
  • Sauna
  • Beach umbrellas
  • Beach towels
  • Beach bar
  • Pool bar
  • Swim-up bar

Feel at home (6)

  • Babysitting (surcharge)
  • Children's club
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
The price is £323
includes taxes & fees
20 Jan - 21 Jan 2025

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for ENCLAVE OCEANVIEW GOVERNOR STE 1KG W/JET TUB

ENCLAVE OCEANVIEW GOVERNOR STE 1KG W/JET TUB | 1 bedroom, premium bedding, free minibar, in-room safe

ENCLAVE OCEANVIEW GOVERNOR STE 1KG W/JET TUB

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 145 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for ENCLAVE PRESIDENTIALSTE 1KG- LG WALKOUT TERR

ENCLAVE PRESIDENTIALSTE 1KG- LG WALKOUT TERR | Living area | 50-inch LCD TV with cable channels, TV, ping pong

ENCLAVE PRESIDENTIALSTE 1KG- LG WALKOUT TERR

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 194 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Superior Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for ENCLAVE OCEAN FRONT MASTER SUITE - KING BED

ENCLAVE OCEAN FRONT MASTER SUITE - KING BED | 1 bedroom, premium bedding, free minibar, in-room safe

ENCLAVE OCEAN FRONT MASTER SUITE - KING BED

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 101 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for ENCLAVE OCEAN VW ROOM 1 KING BED W/ JET TUB

ENCLAVE OCEAN VW ROOM 1 KING BED W/ JET TUB | 1 bedroom, premium bedding, free minibar, in-room safe

ENCLAVE OCEAN VW ROOM 1 KING BED W/ JET TUB

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for ENCLAVE OCEAN VIEW - 2 QUEEN BEDS W/ JET TUB

View from room

ENCLAVE OCEAN VIEW - 2 QUEEN BEDS W/ JET TUB

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

1 bedroom, premium bedding, free minibar, in-room safe

Superior Room, 2 Queen Beds

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, free minibar, in-room safe

Room, 2 Queen Beds

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

1 bedroom, premium bedding, free minibar, in-room safe

Premium Room, 2 Queen Beds

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Partial Ocean View

1 bedroom, premium bedding, free minibar, in-room safe

Room, 2 Queen Beds, Partial Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Partial Sea View

1 bedroom, premium bedding, free minibar, in-room safe

Room, 1 King Bed, Partial Sea View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Premium Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Sea View (Roll-In Shower)

1 bedroom, premium bedding, free minibar, in-room safe

Room, 1 King Bed, Partial Sea View (Roll-In Shower)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Sea View

1 bedroom, premium bedding, free minibar, in-room safe

Room, 1 King Bed, Partial Sea View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Premium Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite With Sea View

1 bedroom, premium bedding, free minibar, in-room safe

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Superior With Sea View

1 bedroom, premium bedding, free minibar, in-room safe

Double Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite With Sea View

1 bedroom, premium bedding, free minibar, in-room safe

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Double Room Standard With Partial Sea View

1 bedroom, premium bedding, free minibar, in-room safe

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Double Room Premium With Sea View

1 bedroom, premium bedding, free minibar, in-room safe

Double Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Premium With Sea View

1 bedroom, premium bedding, free minibar, in-room safe

Room Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Deluxe With Sea View

1 bedroom, premium bedding, free minibar, in-room safe

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Carretera Barra de Navidad Km 4.5, Puerto Vallarta, JAL, 48390

What's nearby

  • Garza Blanca Beach - 5 min drive - 2.6 km
  • Conchas Chinas Beach - 6 min drive - 2.7 km
  • Malecon - 6 min drive - 6.1 km
  • Playa Gemelas - 9 min drive - 5.1 km
  • Playa de los Muertos - 12 min drive - 4.2 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 35 min drive

Restaurants

  • ‪Blanca Blue Restaurant & Lounge - ‬2 min drive
  • ‪BocaDos STK - ‬3 min drive
  • ‪Blaze Grill - ‬2 min drive
  • ‪Noi - ‬3 min drive
  • ‪Hiroshi - ‬3 min drive

About this property

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

At Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta, you can spend time at the beach enjoying beach umbrellas, yoga and volleyball, plus you'll only be steps from Bay of Banderas. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and manicures and pedicures. Vela, one of 7 restaurants, offers a beachfront location and serves breakfast, lunch and dinner. Other highlights at this luxurious property include 5 bars/lounges, a beach bar and a 24-hour fitness centre. Fellow travellers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Snorkelling

Land activities

Fitness facilities

Lessons/classes/games

Cooking
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

At a glance

Hotel size

  • 444 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • No cots (infant beds)
  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site valet parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas
  • No stag or hen parties

Property amenities

Food and drink

  • 7 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Barbecue grills
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Supervised childcare (surcharge)
  • Children's games
  • Toys
  • Beach toys
  • Pool toys
  • Art supplies
  • Children's books

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Kayaking
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Pool table
  • Air hockey
  • Ping pong
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Zip-lining nearby
  • Whale watching nearby

Working away

  • Business centre
  • Conference space (16200 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Piano
  • 24-hour fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Beaux Arts architecture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Grab bar in shower
  • Accessible bath
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 50-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • LED light bulbs

Special features

Spa

Eforea has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Vela – This beachfront buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Sunan – This beachfront restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Cocomar – This beach seafood restaurant only serves lunch. Open daily.
La Luce – This beachfront restaurant specialises in Italian cuisine and only serves dinner. Open selected days.
Maxal – This beachfront restaurant specialises in Mexican cuisine and only serves dinner. Open selected days.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in after noon can be arranged for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
On-site parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Grand Fiesta Americana Vallarta Adults All inclusive Hotel
Grand Fiesta Americana Adults All inclusive Hotel
Grand Fiesta Americana Vallarta Adults All inclusive
Grand Fiesta Americana Vallarta Adults All inclusive Resort
Grand Fiesta Americana Vallarta Adults Only All inclusive
Fiesta Americana Vallarta Adu
Grand Fiesta Americana Vallarta Adults Only All inclusive
Hilton Vallarta Riviera All Inclusive Resort Puerto Vallarta

Frequently asked questions

Does Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta offer free cancellation for a full refund?
Yes, Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?
Yes, there are 2 outdoor pools.
Are pets allowed at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?
Yes, there's free valet parking.
What are the check-in and check-out times at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless social distancing is available.
Is there an on-site casino at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?
No, this property doesn't have a casino, but Vallarta Casino (12-min drive) and Winclub Casino Platinum (13-min drive) are both nearby.
What is there to do at Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta and nearby?
Have fun with on-site activities such as kayaking, volleyball and beach yoga. Additional recreation on-site includes fitness classes, Pilates and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta also has 5 bars and a 24-hour fitness centre, as well as a sauna and a picnic area.
Are there restaurants at or near Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta?
Yes, there are 7 on-site restaurants, featuring beachfront dining and Asian cuisine.
Does Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta like?
Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta is located on the waterfront in South Zone, a short 2-minute walk from Bay of Banderas and 12 minutes' walk from Punta Negra Beach. Travellers say that this property is in a good location.

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Poor

Look for a different hotel
It was nothing special. Food wasn't good, not authentic. They catered to American light skin people more.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shannon, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wedding Event
Held our daughter's wedding here. She was very happy with the result. all the guests complimented us saying this was the best wedding they had ever attended.
brian, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David S, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Steven, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff, great location. We loved breakfast at the Vela Food Hall, all the employees were nice and happy to see us every morning. Good food for dinner's time... So, we spend more tips for them. Enjoy SWIMMING & SNORKELING. Great Vacation Time with Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta!
Hoa Thai, 6-night family trip
Verified Expedia guest review

8/10 Very good

We like the property but we did not like the part where it was not all inclusive. If you want to order steaks it was extra and over priced
Esthela, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Brian, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Matthew, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Access to beach
Mona, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff was great !
Javier, 4-night romance trip
Verified Expedia guest review

6/10 Good

The hotel lacks so many amenities and dining options. Inconsistent schedule and too many things you have to pay for. The only thing great were the staff. The waiter Bryan from Suna restaurant and entertainment and pool staff. Without them it would have been a horrible vacation! Alan and his team are the best thing from the hotel.
Rose, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Great Stay but would have appreciated it more if all restaurants were open and better hours.
Faysal, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Customer services is outstanding.
Yendris, 5-night trip
Verified Expedia guest review

8/10 Very good

Tamer, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Ricardo V, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Our second stay in the last year and just as awesome as before, can't wait to return.Jose working the adult pool did a great job all week and the crew running the bali beds were exceptional
Tommy, 5-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Everything was good
Ivan, 4-night family trip
Verified Expedia guest review

8/10 Very good

The restaurants are good and staff are super helpful and friendly. The beach bar staff is amazing! Kudos to kayaking staff, Isareal, super friendly and accommodating. We did a beach 1 hr spa, absolutely love it! The hotel facility is nice, a bit dated, but still comfortable and decent. WiFi is often down. The concierge service is useless. Edson has a bad attitude, but Juan is super helpful!
Jing, 3-night trip
Verified Expedia guest review

8/10 Very good

Very friendly staff and clean and quite
Parastou, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Luis, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Edwin, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Rooms need lots of improvements. Bathrooms must have exhaust fans, that’s why most of the bathrooms have mold and discolouration of ceilings. Ac systems are dated, controls only work on two settings. Shower was hot water only. We had to change two rooms due to the condition of the rooms. Front desk staff service varied by person. Tip culture is also grown in the store, you can see behaviour changes if you do not tip. Overall, best food, drink quality was great, staff was great and mosquito bites were too many to count.
Amandeep Singh, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Very good
Jora, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Such a beautiful property with incredible staff. Will be back again!
Christopher, 7-night family trip
Verified Expedia guest review