6/10 Good
5 Jan 2025
Disappointing
We have stayed at the Galgorm Hotel a number of times before but chose to stay in a cottage this time. We were in one of the newer cottages but found it to be very cold (there was snow on the ground outside) and when we tried to adjust the bedroom radiator water started to run out of it. This made it hard to dry robes and swimwear after the spa. My partner had to wear her coat indoors, for warmth. The shower door was badly designed and water poured out of the cubicle making the tiles slippy. There was a green light on the ceiling which lit the room up all night, affecting sleep. The spa was heaving with guests which made it difficult to find a hot tub to sit in. After paying over £16 for one cocktail and over £8 for a small beer we wandered around (cold and wet) trying to find space in one along the river and gave up. We booked a very late dinner which meant that as other guests left to eat we were finally able to use the facilities more easily. Our meal in Fratellis was average and over priced. As were the drinks. We felt that our stay this time was disappointing and have no intention to return again.
Gary
Gary, 1-night trip
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