Let tranquility envelop you as you unwind by Hoan Kiem Lake. Explore historic landmarks like St Joseph’s Cathedral just steps away from your peaceful retreat.
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, Hanoi, 10000
What's nearby
St. Joseph's Cathedral of Hanoi - 7 min walk
Hoan Kiem Lake - 10 min walk
Hanoi Old Town Night Market - 10 min walk
Thang Long Water Puppet Theatre - 11 min walk
Hanoi Opera House - 18 min walk
Getting around
Hanoi (HAN-Noi Bai Intl.) - 40 min drive
Hanoi Giap Bat Station - 7 min drive
Hanoi Railway Station - 12 min walk
Hanoi Long Bien Station - 18 min walk
Airport shuttle (surcharge)
Train station drop-off (surcharge)
Train station pickup (surcharge)
Shopping centre shuttle (surcharge)
Restaurants
The Hanoi Social Club - 1 min walk
GoGi House Restaurant - 1 min walk
Egg Talk - 1 min walk
Mac Cafe - 1 min walk
Banh Mi Pho - 1 min walk
About this property
Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique Hotel features a rooftop terrace and puts you within a 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. You can visit the spa to indulge in hot stone massages, body wraps or hydrotherapy, and AUCO Restaurant serves lunch and dinner. Other highlights at this Art Deco hotel include a bar/lounge and a snack bar/deli. Fellow travellers love the comfortable beds and helpful staff.
Languages
Chinese (Cantonese), English, Vietnamese
At a glance
Hotel size
45 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 12:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 16
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This property's breakfast is served at a nearby hotel, located 130 metres away.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site valet parking (USD 50 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Transfers
Airport shuttle (available 24 hours)*
Train station shuttle available 24 hours a day*
Off-site
Shopping centre shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:00 AM
Hosted evening meals daily for a surcharge (reservations required)
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Private dining
Free daily reception
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Mini golf
Childcare in room (surcharge)
Outlet covers
What to do
Mini golf
Evening entertainment
Hiking/biking trails nearby
Working away
24-hour business centre
2 meeting rooms
Co-working spaces
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike hire
Facilities
1 building/tower
Built in 2019
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Picnic area
Library
Fireplace in reception
Designer shops on-site
Full-service spa
Massage/treatment rooms
Music library
At least 80% of food locally sourced
At least 80% organic food
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Royal 2 has 5 treatment rooms. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.
Dining
AUCO Restaurant – This restaurant serves lunch and dinner. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Christmas Eve (24 December) gala dinner per adult: USD 50
Optional extras
Airport shuttle service is offered for an extra charge of USD 18.00 per vehicle (one way)
Train station pick-up and train station drop-off services are offered for an extra charge
Shopping centre shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge of USD 15 (subject to availability)
Late check-in can be arranged for an extra charge of USD 15
Late checkout can be arranged for an extra charge of USD 20 (subject to availability)
Hosted evening meal costs USD 70
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for USD 15.0 per night
Parking
Valet parking costs USD 50 per day with in/out privileges
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the spa without adult supervision
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses wind energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi
Frequently asked questions
Does Hanoi Lotus Boutique Hotel offer free cancellation for a full refund?
Yes, Hanoi Lotus Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hanoi Lotus Boutique Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hanoi Lotus Boutique Hotel?
Yes. Valet parking costs USD 50 per day.
Is an airport shuttle service offered by Hanoi Lotus Boutique Hotel?
Yes, an airport shuttle is available. The charge is USD 18.00 per vehicle one way.
What are the check-in and check-out times at Hanoi Lotus Boutique Hotel?
Check-in start time: 2:00 PM; check-in end time: 12:30 PM. There's a charge of USD 15 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 20 (subject to availability). Contactless check-out is available.
What is there to do at Hanoi Lotus Boutique Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy other amenities such as spa services and a picnic area.
Are there restaurants at or near Hanoi Lotus Boutique Hotel?
Yes, there's an on-site restaurant, AUCO Restaurant.
What's the area around Hanoi Lotus Boutique Hotel like?
Hanoi Lotus Boutique Hotel is in Old Quarter, a short 7-minute walk from St. Joseph's Cathedral of Hanoi and 10 minutes' walk from Hoan Kiem Lake. Travellers say that the local area is very central perfect for sightseeing.
Hanoi Lotus Boutique Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.8/10
Staff & service
8.4/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
13 Jan 2025
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jan 2025
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jan 2025
Lovely stay in Hanoi old quarter
The staff was great. Very kind and informative. I had a lovely stay. Would stay there again. The location was also great-near all the tourist sites and plenty of places to eat nearby.
joann
joann, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jan 2025
Great location, well within walking distance of many attractions. Very friendly staff, not intrusive. Airport pick up very smooth, give them your whats app number to speak to them directly. Very diverse breakfast, quite fresh and have small changes daily, Pho soup for breakfast is a game changer.
Verified traveller
3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 Jan 2025
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Jan 2025
The front desk has great service and prevents you from getting scammed by taxi services. They speak good english and help you with any problems you may have. If you do happen to get overcharged they will fight for you.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Jan 2025
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jan 2025
We had the most amazing stay at Lotus Boutique Hotel Hanoi. From the moment we step through the doors of the hotel we felt welcome and comfortable. The staff was extremely kind and helpful. It was our first time in Hanoi and the staff was very helpful in regards to answering all of our thousands questions, helping with bookings and providing guidance about where to go and what we should visit during our stay. We had a less present experience at another hotel, and, thus, decided to stop by Lotus Boutique to see if it was possible to book a new room with them for the night. It surely was and they once again welcomed us with open arms. Everyone from the staff were very friendly and humble, but especially Anna, Mia stood out as exceptionally kind and helpful! Thank you! We can highly recommend staying at Lotus Boutique Hotel Hanoi!
Richardson
Richardson, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jan 2025
The hotel is in a great location and the staff are very professional and very helpful. Anna who works on the front desk is very informative about the area and can sort travel and excursions at local rates. Thank you to the whole team, they made our stay very pleasurable.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jan 2025
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jan 2025
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jan 2025
We thoroughly enjoyed our stay at Lotus Boutique Hotel in Hanoi. I saw a great review re this hotel and it didn’t fault. From the moment we walked in the door the staff were completely attentive, nothing was too much trouble, great breakfast - some foods changed daily. Very close to Lake and Water Puppet Show. We could also store our luggage overnight whilst visiting Halong Bay.
Tim
Tim, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jan 2025
The hotel is in a great location and the staff are very professional and very helpful. Anna who works on the front desk is very informative about the area and can sort travel and excursions at local rates. Thank you to the whole team, they made our stay very pleasurable.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jan 2025
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
6 Jan 2025
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jan 2025
We had the most amazing stay at Lotus Boutique Hotel Hanoi. From the moment we stepped through the doors of the hotel we felt welcome and comfortable. The staff was extremely kind, helpful and always with a smile, especially Anna and the front desk team.
The room was clean, spacious and beautifully designed. The location of the hotel was ideal, nestled within close proximity to must-see sights and great dining spots.
Anthony
Anthony, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jan 2025
Verified traveller
3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 Jan 2025
The hotel and staff are fantastic. The location is right next to the lake and you have easy access to everything around old town. They also provide plenty of free bottled water and a fantastic breakfast every day. Our stay was comfortable and relaxing.However, I have to give a special thanks to Alex the manager. He went above and beyond to make sure that our trip went smoothly, not just at the hotel but even after we left.
Tours in Hanoi, booking transportation to Halong Bay and Nihn Bình, and even having a pocket wifi and SIM card ready for us when we arrived, Alex took care of everything perfectly. He even kept in contact long after we had checked out of Hanoi just to make sure everything was going smoothly.
A stay at Lotus Boutique will to ensure that you get the most of of your trip if you take advantage of their services. I highly recommend it and will definitely stay there again when I'm in Hanoi.
Verified traveller
3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 Jan 2025
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jan 2025
The customer service was excellent in this hotel. Mia was very forthcoming and she even recommended a Ha Long Bay cruise which was reasonably packaged and well organised. We have never stayed in a boutique hotel however we chose this hotel due to its central location and I would gladly say no regrets! Special shoutout to Mia, Anna who were equally helpful and friendly. We will revisit you guys in future!
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jan 2025
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jan 2025
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
4 Jan 2025
Frédéric
Frédéric, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jan 2025
All staff are very nice and professional. They will try their best to offer help to the customers and provide recommendations for food and tourist spots. For example, when my friend and I need to leave Hanoi in the morning, the staff even prepared a takeaway breakfast for my friend and me. The caring attitude of the staff makes this hotel a very nice place for accommodation.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jan 2025
Very much appreciate the friendly, helpful and courteous staff. The room was cleaned and cozy ... well, I booked a cozy room after all . My sister and I also enjoyed the complimentary breakfast; I think the hotel offer a reasonable variety of breakfast options. Overall, we had a very good experience with Lotus Boutique Hotel. Will definitely recommend to family, friends and colleagues !