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Hey Lou Hotel Frankfurt Airport

Riverfront hotel in Kelsterbach with restaurant and bar/lounge

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hey Lou Hotel Frankfurt Airport

Terrace/patio
Dinner served, Regional cuisine, garden views
Standard Single Room, 1 Single Bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • 24/7 front desk
  • Parking available
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Free airport shuttle
  • Self parking
  • 24-hour business centre
  • Business centre
  • 4 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is £63
includes taxes & fees
18 Jan - 19 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Twin Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Business Room, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Business Room, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Double Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Single Bed, Non Smoking

Standard Single Room, 1 Single Bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Single Room, 1 Single Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Business Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Business Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Reception

Platzhirsch Living Hotel

Airport transfer
Pet-friendly
Parking available
Free WiFi
9.0 out of 10, Wonderful, (262)
The price is £65
includes taxes & fees
5 Jan - 6 Jan 2025
Platzhirsch Living Hotel
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About the area

Map
Isarstrasse 2, Kelsterbach, HE, 65451

What's nearby

  • The Squaire - 8 min drive - 9.8 km
  • Gateway Gardens - 10 min drive - 14.6 km
  • Deutsche Bank Park - 13 min drive - 18.5 km
  • Jahrhunderthalle - 14 min drive - 21.0 km
  • Frankfurt Trade Fair - 16 min drive - 23.4 km

Getting around

  • Frankfurt Airport (FRA) - 9 min drive
  • Mainz (QFZ-Mainz Finthen) - 26 min drive
  • Frankfurt am Main Flughafen Regional Station - 8 min drive
  • Nordenstadt Stolberger Straße Bus Stop - 8 min drive
  • Wallau Ikea Hofheim am Taunus Station - 8 min drive
  • Eddersheim S-Bahn - 25 min walk
  • Free airport shuttle

Restaurants

  • ‪Congresium Conference&Event Center - ‬8 min walk
  • ‪Uferbar - ‬18 min drive
  • ‪WasserCraftWerk - ‬1 min walk
  • ‪NH Frankfurt Airport West - ‬5 min drive
  • ‪Schützenhaus - ‬5 min drive

About this property

Hey Lou Hotel Frankfurt Airport

At Hey Lou Hotel Frankfurt Airport, you'll be within a 15-minute drive of Deutsche Bank Park. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other features include a free airport shuttle, a terrace and a garden. Fellow travellers love the helpful staff and breakfast.

Languages

Dutch, English, French, German, Italian, Portuguese, Romanian, Serbian, Spanish, Turkish

At a glance

Hotel size

  • 234 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 15.00 per day)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Transfers

  • Free airport shuttle from 6:00 AM to 10:30 PM

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)
  • Children's games

What to do

  • Hiking/biking trails
  • Bike tour information

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference space (1421 square feet)

Services

  • 24-hour front desk
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike repair services
  • Bike cleaning
  • Bike storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Bike parking
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 4
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 4
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 3
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in room

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Craft-Beer-Brewery – Overlooking the garden, this brewpub specialises in Regional cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Brauhaus – On-site theme restaurant. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 22.95 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 19.95 per pet, per night

Parking

  • Self-parking costs EUR 15.00 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Comfort Hotel Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West
Comfort Frankfurt West

Frequently asked questions

Does Hey Lou Hotel Frankfurt Airport offer free cancellation for a full refund?
Yes, Hey Lou Hotel Frankfurt Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hey Lou Hotel Frankfurt Airport?
Yes, cats and dogs are welcome. There's a charge of EUR 19.95 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hey Lou Hotel Frankfurt Airport?
Yes. Self-parking costs EUR 15.00 per day. Electric car charging is available.
Is an airport shuttle service offered by Hey Lou Hotel Frankfurt Airport?
Yes, a free airport shuttle is available from 6:00 AM to 10:30 PM on request.
What are the check-in and check-out times at Hey Lou Hotel Frankfurt Airport?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Hey Lou Hotel Frankfurt Airport?
No, this hotel doesn't have a casino, but Kurhaus (17-min drive) is nearby.
What is there to do at Hey Lou Hotel Frankfurt Airport and nearby?
Have fun during the warmer months with activities such as hiking. Hey Lou Hotel Frankfurt Airport also has a garden.
Are there restaurants at or near Hey Lou Hotel Frankfurt Airport?
Yes, Craft-Beer-Brewery offers al fresco dining, Regional cuisine and garden views.
What's the area around Hey Lou Hotel Frankfurt Airport like?
Hey Lou Hotel Frankfurt Airport is a short 9-minute drive from Frankfurt Airport (FRA) and 6 minutes' walk from Taunus Nature Park.

Hey Lou Hotel Frankfurt Airport Reviews

Reviews

8.2

Very good

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

1-night trip
Verified Hotels.com guest review

2/10 Poor

A very unpleasant experience.
I stayed for 3 nights at the hotel during a business trip to Kelsterbach. On the first night, I jumped into the bed and felt something crawling on me. I notice there were bugs in the bed. I went to complain at reception and was told there were no available rooms so I could not switch rooms. There was no offer to deal with the bugs in my bed. I had to strip the bed myself and kill 6 bugs before remaking it. I was unable to get any sleep that night. The next day my room was changed and the rest on my trip was pleasant.
Leroy, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Ok stay
One of the front desk employees was helpful although overwhelmed at check in. Another employee basically ignored everyone
Brad, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great overnite travel option
Comfortable, easy, and quiet
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place with shuttle to / from airport
Perfect place to stay close to Frankfurt airport Great shuttle service
Patricia, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Affordable but dependent on shuttle service
This is an affordable and clean place. However, you are dependent on their shuttle bus to get there and back. It takes a break during the middle of the day - when we arrived. It costs us e35 for a taxi to get there (the alternative was to wait 3 hours). The shuttle only runs every hour. It would also be a good idea to share where at the airport the shuttle arrives before checking in.
James P, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Comfortable but in an odd location
This was listed as an airport hotel. It was quite a distance from the airport, in an industrial park with no restaurants in walking distance. The on-site restaurant/bar were already closed when we arrived. Check-in was at a kiosk - I think there was a staff person somewhere but we didn't need assistance. The bed was very comfortable but the room was too warm and I couldn't turn on a/c - called the desk and was told nothing could be done then. I mentioned it the next day and was told there is no a/c, only heat. Breakfast was good and we were amused by the robot-busser rolling around. One final point: the free shuttles to/from Frankfurt run once/hr, there is no service from the hotel after 10:30 am until 4 pm; and from the airport none after 11 am until 4:20 pm.
Lois F, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a self check-in process but very easy to complete. The staff were pleasant and helpful. The restaurant/bar was great with a very nice atmosphere. It was a last minute hotel find and we were a little wary as we were not familiar with the brand however, we were extremely happy with Hey Lou!
Amy, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Long check in at self serve kiosk despite already doing online checkin ahead. Bed too firm. Room hot. No A/C. Staff in restaurants very nice and efficient. Long way from airport. Overall I would not recommend.
Ellen, 1-night trip
Verified Expedia guest review

4/10 Fair

Christine, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel. Very modern. Ease of ck in and out. Good breakfast and restaurant on site with microbrewery.
William, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The technology used for check in.
Richard, 1-night family trip
Verified Expedia guest review

8/10 Very good

Room was small, but adequate. Near airport. Only complaint is carrpet was stained. Services were reasonably good.
Robert, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The property is removed alittle bit from the airport and the hotel shuttle operates on a limited schedule, which is inconvenient for the weary traveller. However, the staff was very nice and helpful. The room was superb.
Russell, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Overnight from airport. Great remodeled property with a brew pub. Abuts a conservation area.
William, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

In a bit of industrial area; however there it is beside the river which has a beautiful walkway.
Philip, 1-night trip
Verified Expedia guest review

8/10 Very good

Great restaurants within walking distance.. but the hotel serves an outstanding breakfast selection.. great value for the money !!!
Joe, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Alysia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel shuttle only runs once per hour until 10AM and again it arrives at 4:20PM at the airport. That's not listed on the website so we waited 3-1/2 hours for the shuttle. With traffic it's about 25 minutes. In the morning we took the 7:30AM departure shuttle which is a huge bus and the ride was about 15 minutes away without traffic. The saving grace for the location is the walkway along the river behind the hotel and the bridge that crosses over to a small town. In town near the bridge is a wonderful German beer garden restaurant with excellent food/prices. There is also a Tandori restaurant a few minutes further walk. The prices are much better and great variety than the restaurant at the hotel. The hotel is clean and comfortable, and staff very nice. The walls seem to be thin as we could hear noise from above. I would stay here again knowing the shuttle schedule, however, if you arrive during the afternoon plan on taking Uber or a taxi to avoid the wait.
David, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Marco, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Russell, 1-night trip
Verified Expedia guest review

8/10 Very good

It was near the Frankfurt Airport and offered shuttle service to the airport.
Shatwauriya, 1-night family trip
Verified Expedia guest review

6/10 Good

Front office staff seems lack of training in service industry, not familiar with the process and not as friendly as expected. It is ok for an over night experience.
Christie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Close to the airport and very quiet. Nice staff. Train line is a 15 minutes walk from hotel.
Juan Mejia, 1-night trip
Verified Expedia guest review

General property information

Breakfast
Available
Parking
Available
Airport Transfer
Available
Reasons to Book
Property Cleanliness & Nice Bathroom