348, Lebuh Chulia, George Town, George Town, Penang, 10200
What's nearby
Pinang Peranakan Mansion - 11 min walk
The Top at Komatar - 13 min walk
KOMTAR - 13 min walk
Swettenham Pier Cruise Terminal - 18 min walk
Gurney Plaza - 5 min drive
Getting around
Penang (PEN-Penang Intl.) - 28 min drive
Penang Sentral - 30 min drive
Tasek Gelugor Station - 49 min drive
Restaurants
The Mugshot Cafe - 2 min walk
Sky Restaurant 青天饭店 - 1 min walk
Wai Kei Cafe 槐記蜜味燒臘 - 1 min walk
The Pokok - 1 min walk
Micke's Place - 2 min walk
About this property
Tien Hotel
Tien Hotel puts you a short five-minute drive from KOMTAR and Gurney Drive. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This Art Deco hotel is also within a short drive of Gurney Plaza and Penang Hill.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
8 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 6 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee/tea in a common area
Shared microwave
Shared fridge
Services
Front desk (limited hours)
Facilities
Safe-deposit box at front desk
Terrace
Art Deco architecture
Room amenities
Be entertained
40-inch Smart TV
Satellite TV channels
Home comfort
Air conditioning
Dressing gowns
Sleep well
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Cash deposit: MYR 200.00 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MYR 2.00 per accommodation, per night
Optional extras
Late checkout can be arranged for an extra charge of MYR 50.00 (subject to availability)
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
Outdoor pool
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
This property does not have lifts.
This property accepts credit cards and debit cards.
Also known as
Tien Hotel George Town
Tien George Town
Tien Hotel Hotel
Tien Hotel George Town
Tien Hotel Hotel George Town
Frequently asked questions
Does Tien Hotel offer free cancellation for a full refund?
Yes, Tien Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tien Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Tien Hotel?
Sorry, there's no on-site parking at Tien Hotel.
What are the check-in and check-out times at Tien Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MYR 50.00 (subject to availability). Express check-in is available.
What is there to do at Tien Hotel and nearby?
Recommended spots to visit include Leong San Tong Khoo Kongsi (11-min walk) and Pinang Peranakan Mansion (11-min walk), along with The Top at Komatar (13-min walk) and Fort Cornwallis (15-min walk).
Are there restaurants at or near Tien Hotel?
Yes, there's an on-site restaurant.
What's the area around Tien Hotel like?
Tien Hotel is a short 13-minute walk from KOMTAR and 11 minutes' walk from Pinang Peranakan Mansion.
Tien Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
7.0/10
Amenities
9.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
22 Nov 2024
Great location
The suite room was big, comfortable, and spacious. The location is great as well. Only hiccups were during check in. That could have been smoother but seemed like they were training.
konstantinos
konstantinos, 3-night trip
Verified Hotels.com guest review
8/10 Very good
19 Aug 2024
Ben
Ben, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jul 2024
Worked out fine
Matthew
Matthew, 2-night trip
Verified Expedia guest review
8/10 Very good
27 May 2024
Good room. Nice and spacious. Free bath bomb provided. Room was not soundproof so we could hear loud music from the area
Reza
Reza, 2-night romance trip
Verified Expedia guest review
8/10 Very good
22 Feb 2024
Cute little hotel, really clean, and welcoming staff. Situated in a good location. The only downside was it was quite noisy on the street at night. I would definitely recommend staying!
Taryna
Taryna, 1-night romance trip
Verified Expedia guest review
6/10 Good
15 Feb 2024
We found this hotel to have charm but the street noise, lack of bathroom door and mediocre cleanliness out weighed the charm. We also booked because we wanted to have a pool to cool off in after seeing the sites but the actual pool size was much smaller than what the photo looked like on line. For the money I think there are better options.
Christine
Christine, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 Jan 2024
Incredible location at the heart of George Town. The room is comfortable and clean. The staff are efficient and the hotel itself has some really nice communal spaces. Only downside is that it can be a bit noisy at night but we got used to it after the first night.
Matthew
Matthew, 4-night trip
Verified Hotels.com guest review
8/10 Very good
13 Dec 2023
Christopher
Christopher, 3-night trip
Verified Hotels.com guest review
8/10 Very good
13 Oct 2023
Steve
Steve, 2-night trip
Verified Expedia guest review
2/10 Poor
12 Oct 2023
1) Booked a suite room - defective aircond and apparently many ppl have complained before.
2) staff came back to room to give us second access card, didn’t even knock the door just tagged and open the door.
3) shoes are to be removed, but they make us walk barefoot through dirty areas to the suite room.
4) night staff tried to short change us by charging additional tourist tax of rm 24 although he knows we are locals. We took refund the next morning from the morning staff and only paid rm2.
5) ID of this place is nice but definitely need to improvise on maintenance.
Dharul
Dharul, 1-night trip
Verified Hotels.com guest review
2/10 Poor
22 Sept 2023
Never stay here
Jaswinder
Jaswinder, 1-night trip
Verified Expedia guest review
8/10 Very good
2 Jul 2023
good location
Oi Chai
Oi Chai, 3-night trip
Verified Expedia guest review
8/10 Very good
22 May 2023
Mohammad Imran
Mohammad Imran, 3-night trip
Verified Expedia guest review
6/10 Good
30 Apr 2023
Do not have proper lobby at ground level, the reception is at 3rd floor, unfriendly to elderly as need to climb by staircase.
Fong Choh
Fong Choh, 3-night family trip
Verified Expedia guest review
8/10 Very good
26 Apr 2023
yes
douglas
douglas, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 Feb 2023
Very nice staff
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2022
The staff are very nice and this was a great place to stay and in a great location. I will defiantly stay again next time I'm in Penang.
Dan
Dan, 4-night trip
Verified Expedia guest review
8/10 Very good
15 Sept 2022
Nice stay in Tien Hotel
Good location and many cafes and coffeeshops nearby.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Apr 2021
TT
TT, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Jul 2019
Penang Food Trip
The staff were fantastic. Location was central to all the heritage Georgetown has to offer. Being located at the busy strip, it can be a bit noisy at times. Overall a very pleasant stay.
Heng
Heng, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jul 2019
Awesome stay in the heart of Penang!
Great concept of having a shared kitchen and lounge area. As a guest you have the choice to stay in your room or use these areas and meet and mingle with other guests. You can do whatever you prefer! It did mean, more options then your usual room has, like a coffee machine, a fridge, nice relaxing spaces to enjoy, etc. We absolutely loved it!
Erika
Erika, 6-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
20 Jul 2019
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
15 Jul 2019
Beautiful boutique hotel right in the heart of Georgetown with some great street eats and short stroll to Love Lane for the nightlife. Hotel is over 2 levels, no lift so just to get to the first level is a set of stairs for those of you who would find this difficult probably wouldn't like this. Great self serve kitchen on the first level with tea and coffee making facilities and lovely undercover seating area. Second level is a lounging area indoors and outdoor pool, although no shade. Room was great, clean with a nice comfortable bed, block out curtains and double glazing on windows to block out noise, only bad thing is the bathroom is only separated by a curtain which was not sufficient when hubby had a dose of the runs. Staff are fantastic, let you know all the great restaurants in the area. Will be back again.
Verified traveller
4-night romance trip
Verified Expedia guest review
8/10 Very good
27 May 2019
This hotel is a boutique hotel located on one of the main streets in Georgetown, Penang. Close to food and sights. Easy to get a Grab and delicious char siew and chicken rice downstairs, just steps away. Raj was super friendly and great to be greeted by. Breakfast was a nice addition too. Only thing with our room is that there seemed to always be so many mosquitos! Couldn’t get rid of them!
Verified traveller
2-night romance trip
Verified Expedia guest review
8/10 Very good
4 May 2019
Wonderful stay!
Incredible service, all staff members were really friendly and made sure our stay was as pleasant as possible. We booked a room with a king size bed, and it was really comfortable. Room itself was a bit smaller than expected and had very little storage space, but it was in excellent condition.
The breakfast was very good to have, even though you have many options for an early meal around the hotel. On that, you are within walking distance of many of the highlights of George Town, if you can bare the heat.