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Hotel Exelsior

3.0 star property
City centre San José de Cúcuta hotel with restaurant

Choose dates to view prices

Photo gallery for Hotel Exelsior

Enjoy dining in this stylish restaurant with tables, chairs, and a counter featuring a menu display.
Welcome to our hotel, where guests can check in at the reception desk and access the bathroom facilities.
Four single beds with wooden headboards and beige bedspreads line the room, accompanied by a small dining table and chairs.
Enjoy a refreshing shower in this bathroom featuring a glass enclosure and a convenient towel rack.
Situated in an urban setting, this building features a striking façade with alternating horizontal stripes.
In the heart of the city, Hotel Exelsior offers a welcoming haven with free full breakfast and in-room WiFi. Relax after a day out at the on-site restaurant or take care of essentials at laundry facilities.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free breakfast
  • Non-smoking
  • Free parking
  • Laundry facilities
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Restaurants
  • Room service
  • 24-hour front desk
  • Front desk safe
  • Self-serve laundry
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Free self-parking
  • Free toiletries

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Double Room

Cozy retreat with a comfortable bed, dresser, and mirror.

Standard Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Standard Quadruple Room

Four single beds with wooden headboards and beige bedspreads line the room, accompanied by a small dining table and chairs.

Standard Quadruple Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Room

Three beds with matching headboards and floral bedspreads are arranged in a row, with a nightstand between the first and second bed.

Superior Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 5
  • 3 Single Beds OR 1 Double Bed

View all photos for Junior Room

Cozy retreat with a comfortable bed, dresser, and flat-screen TV.

Junior Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Single Beds OR 1 Double Bed

View all photos for Standard Triple Room

Relax in a serene space with a flat-screen TV, dresser, and comfortable bed.

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

LCD TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Large Single Beds

View all photos for Quadruple Room Standard with Street View

Four beds with matching headboards and throw blankets create a balanced layout in this clean and airy room.

Quadruple Room Standard with Street View

  • 17 sq m
  • Sleeps 4

View all photos for Quadruple Suite Superior with Street View

Three beds with matching headboards, a flat-screen TV, and a nightstand with a lamp.

Quadruple Suite Superior with Street View

  • 20 sq m
  • Sleeps 4

View all photos for Double Room Standard

Two single beds with wooden headboards and beige bedspreads, a nightstand with a vase, and a window with a blind.

Double Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 2

View all photos for Suite with Street View

Relax in a spacious room with a large bed, wooden nightstand, and mirror.

Suite with Street View

  • 20 sq m
  • Sleeps 5

View all photos for Triple Room Standard with Street View

Relax in this serene space with a flat-screen TV, dresser, and comfortable bed.

Triple Room Standard with Street View

  • 17 sq m
  • Sleeps 3

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About the area

Map
Av. 3, 9 - 65, San José de Cúcuta, Norte de Santander, 540006

What's nearby

  • Cucuta Museum of Culture - 5 min walk - 0.4 km
  • Colon Park - 5 min walk - 0.4 km
  • Gobernación Norte de Santander - 6 min walk - 0.6 km
  • Ventura Plaza Commercial Center - 8 min walk - 0.7 km
  • General Santander Stadium - 11 min walk - 1.0 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 15 min drive

Restaurants

  • ‪Restaurante La Mazorca - ‬2 min walk
  • ‪Cevicheria El Mar - ‬5 min walk
  • ‪Red - ‬7 min walk
  • ‪Restaurante Embajada Antioqueña - ‬3 min walk
  • ‪Federación Nacional De Cafeteros Norte De Santander - ‬4 min walk

About this property

Hotel Exelsior

When visiting San José de Cúcuta, Hotel Exelsior is a great choice to consider. Guests looking for a bite to eat can visit Ramsis, which serves international cuisine and is open for breakfast and lunch.

Languages

Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 25 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 1:00 PM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Parents must have child's birth certificate and photo ID*
    • No cots (infant beds)

Pets

    • Pets stay for free (1 total, up to 15 kg per pet)
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–9 AM
  • Restaurant
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Tile flooring in room
ROOM

Room amenities

Be entertained

  • 30-inch LCD TV
  • Cable TV channels

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Dining

Ramsis – This restaurant specialises in international cuisine and serves breakfast and lunch.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
There is no hot water on site.
This property does not have lifts.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Hotel Exelsior Cucuta
Hotel Exelsior San José de Cúcuta
Exelsior San José de Cúcuta
Hotel Hotel Exelsior San José de Cúcuta
San José de Cúcuta Hotel Exelsior Hotel
Hotel Hotel Exelsior
Exelsior
Exelsior San Jose De Cucuta
Hotel Exelsior Hotel
Hotel Exelsior San José de Cúcuta
Hotel Exelsior Hotel San José de Cúcuta
HELP_OUTLINE

Frequently asked questions

Does Hotel Exelsior offer free cancellation for a full refund?

Yes, Hotel Exelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Exelsior?

Yes, pets stay for free, with a limit of 1 total and maximum weight of 15 kg per pet.

Is parking offered on site at Hotel Exelsior?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Exelsior?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 1:00 PM.

Are there restaurants at or near Hotel Exelsior?

Yes, Ramsis offers international cuisine.

What's the area around Hotel Exelsior like?

Hotel Exelsior is in the heart of San José de Cúcuta, a short 7-minute walk from Ventura Plaza Commercial Center and 10 minutes' walk from General Santander Stadium.

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Hotel Exelsior Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Very clean, excellent location , nice staff
Perlita, 1-night trip

10/10 Excellent

Excelente
adanna mercedes, 1-night trip

10/10 Excellent

Very good accommodation considering the cost of the rooms. The people at the registration desk are very kind and friendly.
Jose, 1-night trip

10/10 Excellent

good
Norexsi, 1-night trip

10/10 Excellent

All ok
Rosa, 1-night trip

10/10 Excellent

Tienen una excelente ubicación y el personal es muy amable
Yenny, 1-night trip

8/10 Good

Muy buena!
ISMELIA, 1-night trip

10/10 Excellent

Evans, 1-night trip

10/10 Excellent

Good
Evans, 1-night trip

10/10 Excellent

Andrea, 1-night trip

10/10 Excellent

100% recomendado

Excelente todo buena atención
María gabriela, 2-night trip

10/10 Excellent

siempre excelente
richar, 1-night trip

6/10 Okay

Eddy Marina, 1-night trip

10/10 Excellent

adanna mercedes, 1-night trip

10/10 Excellent

Juan, 1-night trip

10/10 Excellent

Adriana, 1-night trip

10/10 Excellent

adanna mercedes, 1-night trip

10/10 Excellent

adanna mercedes, 2-night trip

10/10 Excellent

Muy central y fácil de ir de un lugar a otro
Dario, 3-night trip

10/10 Excellent

adanna mercedes, 2-night trip

10/10 Excellent

CARLOS, 1-night trip

8/10 Good

JOSE, 1-night trip

10/10 Excellent

Buen trato y receptividad la habitación limpia
Marlyn, 1-night trip

10/10 Excellent

Humberto, 1-night trip

10/10 Excellent

Humberto, 1-night trip