Hilton Garden Inn Santa Marta is a great choice for a stay in Santa Marta. Guests can take a dip in the outdoor pool or grab a bite to eat at Garden Grille & Bar, which serves breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar and a fitness centre. Fellow travellers say great things about the helpful staff.
Languages
English, French, Spanish
At a glance
Hotel size
132 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
Pets
Pets allowed (dogs and cats only, 1 total, up to 12 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free secured, covered on-site valet parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
2 bars/lounges
Restaurant
Poolside bar
Shared microwave
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Beach nearby
Working away
Business centre
3 meeting rooms
Computer station
Conference centre
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2018
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness centre
An outdoor pool
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Sleep well
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Garden Grille & Bar – This restaurant serves breakfast, lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Full breakfast is offered for an extra charge of approximately COP 44000 per person
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of COP 71400 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 7:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Hilton Garden Inn Santa Marta Hotel
Hilton Garn Inn ta ta Hotel
Hilton Santa Marta Santa Marta
Hilton Garden Inn Santa Marta Hotel
Hilton Garden Inn Santa Marta Santa Marta
Hilton Garden Inn Santa Marta Hotel Santa Marta
Frequently asked questions
Does Hilton Garden Inn Santa Marta offer free cancellation for a full refund?
Yes, Hilton Garden Inn Santa Marta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Santa Marta?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 7:00 PM.
Are pets allowed at Hilton Garden Inn Santa Marta?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 12 kg per pet. There's a charge of COP 71400 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Santa Marta?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hilton Garden Inn Santa Marta?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Hilton Garden Inn Santa Marta and nearby?
Hilton Garden Inn Santa Marta has 2 bars and an outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near Hilton Garden Inn Santa Marta?
Yes, there's an on-site restaurant, Garden Grille & Bar.
What's the area around Hilton Garden Inn Santa Marta like?
Hilton Garden Inn Santa Marta is located near Santa Marta Beach, only a short 4-minute walk from Bahia de Santa Marta and 7 minutes' walk from Parque de Los Novios.
Hilton Garden Inn Santa Marta Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
12 Jan 2025
Hotel Ok
I think that it's a 'Ok hotel'. Good place but not more.
nICOLE
nICOLE, 3-night trip
Verified Hotels.com guest review
8/10 Very good
10 Jan 2025
Oscar
Oscar, 1-night trip
Verified Hotels.com guest review
6/10 Good
5 Jan 2025
Average hotel
We arrived at 3H30PM and check-in was at 3PM and the room was not ready. We had to wait 30 minutes at the bar with our luggage. Additionally, we requested a wine opener to open our wine bottle and it was broken. We had to wait in the lobby for almost 1 hour before they found one. It is not the service expected from a Hilton.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jan 2025
Excellent stay!!!
I had a great stay at the hotel! Henty (I think that's his name) was a great receptionist and very patient with me since I don't understand Spanish very well. He spoke English and helped me with my Spanish words. This was my first time in Santa Marta and I expected nothing less from a Hitlon property. They operate on excellence!
Tracy
Tracy, 2-night trip
Verified Hotels.com guest review
6/10 Good
22 Dec 2024
Hotel was clean , rooms were clean
Jose
Jose, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Julian
Julian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Nov 2024
Kenneth
Kenneth, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
18 Nov 2024
massimo
massimo, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Podrían ser mucho más amables
Hernan
Hernan, 4-night romance trip
Verified Expedia guest review
8/10 Very good
8 Oct 2024
A very good hotel , accessible to everything
Hector
Hector, 7-night trip
Verified Expedia guest review
10/10 Exceptional
4 Oct 2024
Samir
Samir, 3-night trip
Verified Expedia guest review
8/10 Very good
14 Sept 2024
good
Edwin
Edwin, 3-night trip
Verified Expedia guest review
8/10 Very good
14 Sept 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Sept 2024
Good facilities & great staff
Javier
Javier, 5-night trip
Verified Expedia guest review
10/10 Exceptional
6 Sept 2024
The hotel is near from the center and from the seafront The stay was very pleasant
Daniel
Daniel, 5-night romance trip
Verified Expedia guest review
8/10 Very good
1 Sept 2024
Nibal
Nibal, 1-night trip
Verified Expedia guest review
8/10 Very good
31 Aug 2024
good hotel and room
Jairo
Jairo, 7-night trip
Verified Expedia guest review
10/10 Exceptional
30 Aug 2024
Very convenience hotel in the center of everything. Nice facility , new building, comfy rooms and bed, great breakfast.
Jesit
Jesit, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 Aug 2024
Service
Johny
Johny, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 Aug 2024
Josette
Josette, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Aug 2024
Ana
Ana, 2-night trip
Verified Expedia guest review
10/10 Exceptional
31 Jul 2024
Super kind staff and good restaurant
Andrew
Andrew, 4-night trip
Verified Expedia guest review
8/10 Very good
26 Jul 2024
Great clean Hotel with Amazin bay views and friendly staff. Breakfast was not the best compared to the other Hiltons (cartagena or Medellin). Indoor parking available via the side entrance.
Nibal
Nibal, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
24 Jul 2024
All emplyees are great, friendly and helpfull. Congratulations to the chef, food was great. I prefered to eat at the hotel than outside. Views from the pool are amazing, nice pool bar. I would like music not so loud but I understand we are in Colombia.