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Tru by Hilton Chicopee Springfield

2.5 star property
Chicopee hotel with indoor pool and bar/lounge

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Tru by Hilton Chicopee Springfield

Premium bedding, down duvets, blackout curtains, iron/ironing board
Premium bedding, down duvets, blackout curtains, iron/ironing board
Exterior
Lobby
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness centre
  • Bar/lounge
  • 24-hour business centre
  • Business centre
  • Terrace
  • 24-hour front desk
  • Arcade/games room
  • Front desk safe
  • Snack bar/deli
  • Laundry service
Feel at home
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is £93
includes taxes & fees
11 Feb - 12 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower) | Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing) | Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Indoor pool

Hampton Inn Chicopee/Springfield

Pool
Pet-friendly
Free parking
Free WiFi
9.0 out of 10, Wonderful, (1003)
The price is £99
includes taxes & fees
9 Feb - 10 Feb
Hampton Inn Chicopee/Springfield
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About the area

Map
440 Memorial Dr, Chicopee, MA, 01020

What's nearby

  • Chicopee Falls Dam - 15 min walk
  • Baystate Medical Center - 8 min drive
  • MassMutual Center - 9 min drive
  • MGM Springfield - 9 min drive
  • Naismith Memorial Basketball Hall of Fame - 10 min drive

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 17 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 31 min drive
  • Holyoke Station - 12 min drive
  • Springfield Union Station - 12 min drive
  • Windsor Locks Station - 25 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Buffalo Wild Wings - ‬4 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Panera Bread - ‬9 min walk

About this property

Tru by Hilton Chicopee Springfield

When you stay at Tru by Hilton Chicopee Springfield, you'll be within a 10-minute drive of MassMutual Center and MGM Springfield. After splashing around at the indoor pool, you can unwind with a drink at the bar/lounge. A 24-hour fitness centre, a fitness centre and a snack bar/deli are other highlights. Fellow travellers say great things about the helpful staff and breakfast.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 108 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: noon
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • On-site carport
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6 AM–10 AM
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children's games
  • Toys
  • Art supplies

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • 24-hour fitness centre
  • An indoor pool
  • Arcade/games room

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
State tax ID – C0004550610

Also known as

Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Frequently asked questions

Does Tru by Hilton Chicopee Springfield offer free cancellation for a full refund?

Yes, Tru by Hilton Chicopee Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Tru by Hilton Chicopee Springfield?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Tru by Hilton Chicopee Springfield?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Tru by Hilton Chicopee Springfield?

Yes, there's free self parking.

What are the check-in and check-out times at Tru by Hilton Chicopee Springfield?

Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Tru by Hilton Chicopee Springfield?

No, this hotel doesn't have a casino, but MGM Springfield (9-min drive) is nearby.

What is there to do at Tru by Hilton Chicopee Springfield and nearby?

Tru by Hilton Chicopee Springfield has an indoor pool and a 24-hour fitness centre, as well as an arcade and a picnic area.

What's the area around Tru by Hilton Chicopee Springfield like?

Tru by Hilton Chicopee Springfield is a short 15-minute walk from Chicopee Falls Dam and 19 minutes' walk from Chicopee Memorial State Park. Travellers give top marks for the hotel's prime location.

Tru by Hilton Chicopee Springfield Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Travare, 1-night trip
Verified Hotels.com guest review

8/10 Very good

walmelly, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Noisy, coldish hot water
My room was on the end closest to the highway, it was pretty loud. I had to turn the fan on to try and drawn it out. I also found the hot water wasn’t hot enough for my liking.
Peter, 1-night trip
Verified Hotels.com guest review

6/10 Good

Toilet not secured to the floor.... No hot water. Could not find our reservations.
Dan, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Katrina, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Wonderful evening staff at the front desk for my late check-in, very dog-friendly, and room was spotless! Only negative feedback is the blanket $75 pet fee. Pretty steep charge for one night with a 10 lb dog.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Heather, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tynisa, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Laysa, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Don't waste your money
The pool did not look clean so we decided not to use it. Also the pool hours were 9am to 9 pm where most hotels with a pool stay open til 11 pm. The room was decent but very small for the amount of money that we paid and the TV was large and the bathroom also was decent. Breakfast did not have a lot of variety and my stomach still hurts from eating it. A nice young man did let us check in early. Considering the amount of money that we paid, I will never ever stay there again.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The online complaint i have was breakfast was cold each morning. The eggs and sausage cold not even room temp. They were sitting in the hot plate and still cold
Jim, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place
Linda, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marco, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Clean, comfortable but noisy.
Nice room and very nice staff. Our only issues were the extreme traffic noise and the soap dispensers. If you have any issues with hand strength (as we do), forget being able to get any soap, shampoo or lotion out of those containers. Fortunately, we always carry an extra few bars of soap and some shampoo.
John, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lettie, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Bo
I wasn’t told about the hidden amenities and fee until I checked in. I didn’t know it cost $75 to use a microwave. Also, there’s no microwave in my room. Usually those are free for crying out loud. I was pretty much handicapped afraid of being charge the amenities. It was false advertisement to say the least. The shower was barely warm and I was freezing taking a shower. Water was not warm nor hot. My neighbors were loud, which make it hard to sleep. I felt like I got scam when not knowing the amenities would have cost me $75 when it says free when booking the room. Should have state all of that first so I could booked somewhere else. The whole night I was afraid of using anything, tv, phone, WiFi, and etc. because of the hidden fees. I will never come back to stay at that hotel. Worst experiences.
Bolina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I stayed for 4 nights it was really nice the staff was friendly and helpful, the room was very clean and comfortable, the breakfast was great also
Danielle, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Imani, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay!
Comfy, clean and quiet!
Kenneth, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

For a funeral.
Right on the turnpike so kind of loud. Otherwise everything was good.
Robert, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clare, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel! Clean snd new!
This hotel was so clean and new! I had to come to the city for a memorial service for my sister at a college she worked at. It was a hard trip to take! The hotel made things much easier for me! Definitely a great value for what I received. The beds were comfortable and the bathroom was beautiful. Temperature was perfect for sleeping.
Jennifer, 1-night trip with friends
Verified Hotels.com guest review