Experience Brisbane's vibrant culture in style with beautiful parklands just steps away. Recharge by the rooftop pool or indulge in fine dining at one of two restaurants.
Brisbane Convention and Exhibition Centre - 9 min walk
Queensland Performing Arts Centre - 10 min walk
Treasury Casino - 19 min walk
XXXX Brewery - 4 min drive
Getting around
Brisbane Airport (BNE) - 27 min drive
South Bank Station - 1 min walk
South Brisbane Station - 14 min walk
Park Road Station - 26 min walk
Airport shuttle (surcharge)
Restaurants
The Terrace - Emporium Hotel South Bank Brisbane - 1 min walk
Guzman Y Gomez - 3 min walk
Belle Époque - 1 min walk
The Yiros Shop - South Brisbane - 2 min walk
Harajuku Gyoza - South Bank - 3 min walk
About this property
Emporium Hotel South Bank
Emporium Hotel South Bank features a rooftop terrace and puts you only steps from South Bank Parklands. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, body wraps or facials. Other highlights at this luxurious hotel include 4 bars/lounges, an outdoor pool and a fitness centre. Fellow travellers say great things about the pool and helpful staff.
Languages
English
At a glance
Hotel size
140 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.2 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site valet parking (AUD 60 per night)
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
2 restaurants
4 bars/lounges
Coffee shop
24-hour room service
What to do
Beach nearby
Ecotours nearby
Hiking/biking trails nearby
Working away
7 meeting rooms
Conference space (4413 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Bike hire
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Fitness centre
An outdoor pool
Full-service spa
Sauna
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
55-inch flat-screen TV
Films for purchase
Home comfort
Air conditioning
Minibar
Espresso maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Pillow menu
Soundproofed rooms
Turndown service
Cot/infant bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
Deposit: AUD 100 per accommodation, per stay
Breakage deposit: AUD 250 per night
A damage deposit of AUD 100 will be collected before check-in
Mandatory fees
The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.
Optional extras
Full breakfast is offered for an extra charge of approximately AUD 45 per person
Airport shuttle service is offered for an extra charge of AUD 125 per vehicle (one-way. Maximum occupancy 4)
Credit card charges are subject to an extra charge of 1.2 per cent
Children & extra beds
Cots/infant beds are available for AUD 35 per night
Rollaway beds are available for AUD 70 per night
Parking
Valet parking costs AUD 60 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Parties and events are allowed on site. Maximum attendees: 20.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed parties/events policy applies to Frangipani Suite bookings only.
Also known as
Emporium Hotel South Bank South Brisbane
Emporium South Bank South Brisbane
Emporium Bank Brisbane
Emporium Bank Brisbane
Emporium Hotel South Bank Hotel
Emporium Hotel South Bank South Brisbane
Emporium Hotel South Bank Hotel South Brisbane
Frequently asked questions
Does Emporium Hotel South Bank offer free cancellation for a full refund?
Yes, Emporium Hotel South Bank does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Emporium Hotel South Bank?
Yes, there's an outdoor pool.
Are pets allowed at Emporium Hotel South Bank?
Sorry, pets aren't allowed.
Is parking offered on site at Emporium Hotel South Bank?
Yes. Valet parking costs AUD 60 per night.
Is an airport shuttle service offered by Emporium Hotel South Bank?
Yes, an airport shuttle is available. The charge is AUD 125 per vehicle one-way.
What are the check-in and check-out times at Emporium Hotel South Bank?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
Is there an on-site casino at Emporium Hotel South Bank?
No, this hotel doesn't have a casino, but Treasury Casino (19-min walk) is nearby.
What is there to do at Emporium Hotel South Bank and nearby?
Have fun with nearby activities such as hiking and rock climbing. Additional recreation nearby includes ecotours and segway hire. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Emporium Hotel South Bank also has 4 bars and a sauna, as well as a steam room.
Are there restaurants at or near Emporium Hotel South Bank?
Yes, there are 2 on-site restaurants.
What's the area around Emporium Hotel South Bank like?
Emporium Hotel South Bank is a short 1-minute walk from South Bank Station and 9 minutes' walk from Brisbane Convention and Exhibition Centre. The local area is walkable and popular for its beaches.
Emporium Hotel South Bank Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
10 Jan 2025
David
David, 2-night trip
Verified Hotels.com guest review
8/10 Very good
7 Jan 2025
Annette
Annette, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
5 Jan 2025
Xmas 2024
In the room there is always missing something after cleaning the rooms in the morning. I also recon we were entitled to two drinks for free but never got any coupons or acknowledgment in this relation.
Annette
Annette, 4-night family trip
Verified Hotels.com guest review
2/10 Poor
27 Dec 2024
Stay away
Tragic . Really let down by terrible service. The worst I’ve experienced in a five star hotel in many many years of business travel . I’ve stayed there many times but never again . Service was either non existent or hopeless .
Paul
Paul, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Dec 2024
Alia
Alia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 Dec 2024
Nicholas
Nicholas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
Craig
Craig, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 Dec 2024
Gemma
Gemma, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 Nov 2024
John
John, 3-night trip
Verified Hotels.com guest review
8/10 Very good
27 Oct 2024
Siu hung
Siu hung, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 Oct 2024
Brilliant Hotel
I love this hotel. I was recuperating after surgery at Mater Hospital and it had everything I needed whilst I relaxed. The swimming pool is spectacular and so are the bars, and the Italian cuisine for dinner was truly amazing. I had the sushi platter twice in a row for lunch on the terrace and it was delicious and fresh. I can’t say enough good things.
Natalie
Natalie, 2-night family trip
Verified Hotels.com guest review
6/10 Good
7 Oct 2024
Room service food was poor
Charles
Charles, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Oct 2024
Two night stay in luxury
Wonderful stay in luxury accommodation at this fantastic hotel.
The views from the bar are incredible.
Would definitely return.
SHARI
SHARI, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Sept 2024
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Sept 2024
Great pillows but room not soundproof
Mel
Mel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 Sept 2024
Dale
Dale, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sept 2024
Excellent, however it would be lovely to have live entertainment nightly in the lobby bar. It lacks atmosphere without it.
Renae
Renae, 2-night family trip
Verified Wotif guest review
10/10 Exceptional
16 Sept 2024
Great view
Kerry
Kerry, 1-night romance trip
Verified Wotif guest review
8/10 Very good
9 Sept 2024
Michael
Michael, 1-night trip
Verified Lastminute guest review
10/10 Exceptional
2 Sept 2024
Such a luxury experience! Rooms are beautiful
Monique
Monique, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 Aug 2024
Absolute luxury with comfort and views to match
I chose Emporium to celebrate my birthday and it was the best decision I could have made. I felt like I was on holidays from the moment that I walked into the hotel lobby. This is a magnificent hotel with facilities and views to match. This is definitely my favourite hotel in Brisbane now.