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Gem Riverside Hotel Hoi An

4.0 star property
Unwind in style by the outdoor pool or indulge in rejuvenating spa treatments. Explore historic charm near Tan Ky House while your little ones have fun.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Gem Riverside Hotel Hoi An

Family Quadruple Room, 2 Queen Beds, Bathtub | Balcony view
Outdoor pool, open 6:00 AM to 9:30 PM, pool umbrellas, pool loungers
Outdoor pool, open 6:00 AM to 9:30 PM, pool umbrellas, pool loungers
Deluxe Room, 2 Bedrooms, Connecting Rooms, River View | Minibar, in-room safe, desk, laptop workspace
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Free parking
  • Pool
  • Spa
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free use of bicycles
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Pool bar
  • Room service
  • Spa services
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on-site
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Garden
The price is £31
includes taxes & fees
20 Jan - 21 Jan

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 2 Bedrooms, Connecting Rooms, River View

Deluxe Room, 2 Bedrooms, Connecting Rooms, River View | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Bedrooms, Connecting Rooms, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Portable fan
2 bedrooms
Blackout curtains
  • 76 sq m
  • River view
  • Sleeps 5
  • 2 Large Single Beds and 1 Queen Bed

View all photos for Family Room, Pool View, Ground Floor

Family Room, Pool View, Ground Floor | Minibar, in-room safe, desk, laptop workspace

Family Room, Pool View, Ground Floor

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Portable fan
4 bedrooms
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double or Twin Room, Balcony, River View

Minibar, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room, Balcony, River View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Portable fan
  • 38 sq m
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Family Quadruple Room, 2 Queen Beds, Bathtub

Family Quadruple Room, 2 Queen Beds, Bathtub | Minibar, in-room safe, desk, laptop workspace

Family Quadruple Room, 2 Queen Beds, Bathtub

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Portable fan
7 bedrooms
  • 50.0 sq m
  • River view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite, Connecting Rooms, River View

Junior Suite, Connecting Rooms, River View | Minibar, in-room safe, desk, laptop workspace

Junior Suite, Connecting Rooms, River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Portable fan
Separate bedroom
  • 80 sq m
  • River view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Superior Double Room, City View, Corner

Superior Double Room, City View, Corner | Minibar, in-room safe, desk, laptop workspace

Superior Double Room, City View, Corner

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Portable fan
5 bedrooms
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony, River View

Junior Suite, Balcony, River View | Minibar, in-room safe, desk, laptop workspace

Junior Suite, Balcony, River View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Portable fan
14 bedrooms
  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Pool View, Ground Floor

Deluxe Room, 1 Queen Bed, Pool View, Ground Floor | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Pool View, Ground Floor

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Portable fan
Private bathroom
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

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Pool
Free breakfast
Spa
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10.0 out of 10, Exceptional, (51)
The price is £46
includes taxes & fees
18 Jan - 19 Jan
The Saga Hotel Hoi An
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About the area

Map
14, Luong Nhu Bich Street, Hoi An, Quang Nam

What's nearby

  • Hoi An Market - 11 min walk
  • Chua Cau - 17 min walk
  • Hoi An Night Market - 18 min walk
  • Cua Dai Beach - 15 min drive
  • An Bang Beach - 17 min drive

Getting around

  • Da Nang (DAD-Da Nang Intl.) - 53 min drive
  • Da Nang Station - 30 min drive
  • Ga Thanh Khe Station - 31 min drive
  • Ga Nong Son Station - 37 min drive
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Market Terrace - ‬8 min walk
  • ‪The Noodle House - ‬9 min walk
  • ‪Hải Sản Hội An - ‬12 min walk
  • ‪Mr. Son - ‬5 min drive
  • ‪Red Sail - ‬11 min walk

About this property

Gem Riverside Hotel Hoi An

Gem Riverside Hotel Hoi An puts you a short five-minute drive from Hoi An Night Market. Guests can indulge in massages and enjoy local and international cuisine at Ruby Restaurant, which is open for breakfast, lunch and dinner. Other highlights include an outdoor pool, a poolside bar and a snack bar/deli. Fellow travellers love the helpful staff.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 59 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 15
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 3 per cent for credit card payments
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Free on-site self-parking
    • On-site parking is limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Beach shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Childcare in room (surcharge)

What to do

  • Beach shuttle (surcharge)
  • Ecotours
  • Scooter/moped hire
  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Spa services
  • Lockers available
  • Reception hall
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Lowered plug sockets in bathroom
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Portable fan
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Ruby Restaurant – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately VND 200000 for adults and VND 150000 for children
  • Airport shuttle service is offered for an extra charge of VND 350000 per vehicle (one-way. Maximum occupancy 4)
  • Beach shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 per cent

Renovations and closures

The following facilities are closed on Sunday, Monday, Thursday, Friday and Saturday:
  • Restaurant
  • Full-service spa

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for VND 400000 per day
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 9:30 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply to children from 3 to 11 years old for breakfast when sharing existing bedding.
Property Registration Number 205207203

Also known as

Gem Riverside Hotel Hoi Hoi An
Gem Riverside Hotel Hoi
Gem Riverside Hoi Hoi An
Gem Riverside Hoi
Gem Riverside Hoi An Hoi An
Gem Riverside Hotel Hoi An Hotel
Gem Riverside Hotel Hoi An Hoi An
Gem Riverside Hotel Hoi An Hotel Hoi An

Frequently asked questions

Does Gem Riverside Hotel Hoi An offer free cancellation for a full refund?
Yes, Gem Riverside Hotel Hoi An does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Gem Riverside Hotel Hoi An?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 9:30 PM.
Are pets allowed at Gem Riverside Hotel Hoi An?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Gem Riverside Hotel Hoi An?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Gem Riverside Hotel Hoi An?
Yes, an airport shuttle is available. The charge is VND 350000 per vehicle one-way.
What are the check-in and check-out times at Gem Riverside Hotel Hoi An?
Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Gem Riverside Hotel Hoi An?
No, this hotel doesn't have a casino, but Crown Games Club (25-min drive) is nearby.
What is there to do at Gem Riverside Hotel Hoi An and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation on-site includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.
Are there restaurants at or near Gem Riverside Hotel Hoi An?
Yes, Ruby Restaurant offers local and international cuisine.
What's the area around Gem Riverside Hotel Hoi An like?
Gem Riverside Hotel Hoi An is in the heart of Hoi An, a short 18-minute walk from Hoi An Night Market and 11 minutes' walk from Hoi An Market.

Gem Riverside Hotel Hoi An Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

alfri ibnu, 3-night trip
Verified Hotels.com guest review

6/10 Good

Cecilia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay in Hoi An! Staff is amazing, helpful, and extremely nice! Away from the craziness of Hoi An Ancient Town but still walking distance on the other side of the river. 10/10 recommend.
Thao-Vy, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel
11 minutes walk across the bridge to the market so it’s convenient but quiet so that was nice.
May, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brenda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ruby at reception is awesome. She goes the distance in customer service.The cooks are great. Breakfast is plentiful. The pool is exceptionally clean and relaxing on the hot days. Housekeeping is done daily. We extended our 4 nights to 10. Within walking distance of old town but often take grabs when it’s too hot or we’re tired. Tours can be arranged through reception some at reduced rates. Restaurants and spas are abundant. Laundry is close by as well. Overall a great place and affordable.
Brenda, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great value. Very nice staff
Has an easy checkin. Front desk gentlemen was fantastic. I was able to entend my check out for a reasonable price. Incredible value without losing quality. Nice ten minute walk away from the hustle of old town hoi an.
Todd, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ruby was the most fabulous and gracious host ! We were treated so special! She took breakfast orders the night before to ensure our breakfast could be served before our tours! The money exchange at the hotel was great! The view of the river was beautiful and the pool was clean and refreshing! The room was very clean and spacious! There was bottled water left for us daily ! The hotel was easily walkable to the night market and to Hoi A memories! We walked to many restaurants and shops! Would highly recommend Gem Riverside hotel! The hotel and staff , especially Ruby were truly gems!
Shirley, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Nice location outside of the main busy area. Free bike rental and map to a cute 30 minute bike ride around the little island. Easy to get a Grab to main tourist areas. Friendly staff. Clean rooms. Laundry service next door that staff can assist with. A charming two star hotel.
Sherri, 2-night family trip
Verified Expedia guest review

8/10 Very good

It’s okay
Bruce, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We loved our stay at Gem Riverside during our honeymoon! It’s the perfect location, just a 10-minute walk from the hustle and bustle, so it’s peaceful but close. Ruby at the front desk is one of the sweetest people we’ve ever met and the entire staff is wonderful and very helpful. The pool is amazing and the room was exactly what we needed.
Amanda, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Gem Riverside is a beautiful hotel with an outdoor/indoor shower and clean spacious room. I love the location that it’s away from the noisy streets and vendors. From the moment we checked in, Ruby went over and beyond to help make our stay the best. I lost my passport at the airport and she called the airport and was able to track my passport, made reservations with new drivers since we had problems with our hired driver, and after we checked out she is even in contact with us to arrange for excursions and drivers. Ruby you have made our family trip to Vietnam 10 times better with your honesty and kindness.
Sheng, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

This really was a gem. I really appreciated the staff who helped get around and gave better prices for the local attractions and transportation. The pool was super clean and the stay was comfortable. Special thanks to the staff at the front desk who made us feel at home and let us use the bikes to get around.
Deniz, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Samuel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Utmost underrated Hotel in Hoian
Utmost underrated hotel in hoian I have been here many times since 2019 And still good but hope you to discount little because getting review from others are important. Love here place always
MUN YEONG, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff, exceptionally helpful. Arranged everything. Special shout out to Ruby! Would highly recommend:)
Debra, 3-night family trip
Verified Expedia guest review

8/10 Very good

Hoi An gem!
We booked this stay quite last minute as we hadn't planned to stay overnight in Hoi An. But so glad we did? We were welcomed warmly and the hotel was lovely with a big pool by the lobby. We had a nice balcony as well. Location-wise, you can walk to the shopping streets and food after crossing a narrow bridge.
Abby, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Trevor, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were so friendly and helpful
Lisa, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Ruby, Lily and Hung made my stay very comfortable and had time for all my questions. They were friendly and caring about my stay in their hotel and city. The pool was very nice and quiet. I wouldn’t hesitate to stay there again. The back rooms like mine had a noisy rooster that was in a property behind the building which had a consistent 4am 4 or 5 calls each morning but still an ultra positive stay!
Robert, 7-night trip
Verified Expedia guest review

8/10 Very good

Nice service. Nice rooms and breakfast buffet.
Claus, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

We loved our stay at the Gem Riverside. The property was in a great location on a quiet street. It was only a 5minute walk to the old town. The room was massive with a comfy bed. The highlight for us was the pool - it was fantastic. It was very clean & had a shallow and deep end. We would definitely come back!
Bridget, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Front desk is very friendly and helpfully.
WAI PENG, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Maria Rita Tanya Ledesma, 2-night trip
Verified Expedia guest review