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The Lux Hotel & Conference Center, Ascend Hotel Collection

2.5 star property
Waterloo hotel with restaurant and bar/lounge

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Lux Hotel & Conference Center, Ascend Hotel Collection

Lobby
Dinner served
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Exterior
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Gym
    Gym
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Free breakfast
    Free breakfast
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Fitness centre
  • Seasonal outdoor pool
  • Children's pool
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • ATM/banking services
  • Water dispenser
  • Self-serve laundry
Feel at home
  • Free cots/infant beds
  • Children's pool
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The price is £69
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Blackout curtains
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Blackout curtains
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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9.0 out of 10, Wonderful, (1274)
The price is £102
includes taxes & fees
20 Nov - 21 Nov
del Lago Resort & Casino
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About the area

Map
2468 State Route 414, Waterloo, NY, 13165

What's nearby

  • National Women's Hall of Fame - 3 min drive - 3.7 km
  • It's A Wonderful Life Museum - 3 min drive - 3.9 km
  • del Lago Resort & Casino - 6 min drive - 7.4 km
  • Waterloo Premium Outlets - 11 min drive - 12.5 km
  • Cayuga Lake State Park - 12 min drive - 10.4 km

Restaurants

  • ‪Subway - ‬10 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪DraftKings Sportsbook - ‬7 min drive
  • ‪Lizards Tailgaters Lounge - ‬3 min drive
  • ‪Connie's Diner - ‬2 min drive

About this property

The Lux Hotel & Conference Center, Ascend Hotel Collection

When you stay at The Lux Hotel & Conference Center, Ascend Hotel Collection, you'll be within a 10-minute drive of Cayuga Lake. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Woody's Bar & Grille, which serves dinner. A bar/lounge and a fitness centre are offered, and in-room conveniences include fridges and microwaves. The comfortable beds and helpful staff get great marks from fellow travellers.

Languages

English

At a glance

Hotel size

  • 147 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 1:00 AM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (2 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free uncovered on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Water dispenser

Travelling with children

  • Children's pool
  • Pool gate
  • Fence around the pool

What to do

  • Winery tours nearby

Working away

  • Meeting rooms
  • Conference space (9180 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Wedding services
  • Pool loungers

Facilities

  • Built in 1979
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • Seasonal outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Grab bar in shower
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Woody's Bar & Grille – This restaurant only serves dinner. Guests can enjoy drinks at the bar.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from June to August
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Hotel Waterloo Seneca Falls
Quality Inn Waterloo
Holiday Inn Waterloo-Seneca Falls Hotel Waterloo
Waterloo Holiday Inn
Holiday Inn Waterloo Seneca Falls Hotel
Quality Waterloo
Quality Inn near Finger Lakes Seneca Falls
The Lux Hotel & Conference Center, Ascend Hotel Collection Hotel

Frequently asked questions

Does The Lux Hotel & Conference Center, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, The Lux Hotel & Conference Center, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Lux Hotel & Conference Center, Ascend Hotel Collection?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at The Lux Hotel & Conference Center, Ascend Hotel Collection?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at The Lux Hotel & Conference Center, Ascend Hotel Collection?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at The Lux Hotel & Conference Center, Ascend Hotel Collection?
Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at The Lux Hotel & Conference Center, Ascend Hotel Collection?
No, this hotel doesn't have a casino, but del Lago Resort & Casino (6-min drive) is nearby.
What is there to do at The Lux Hotel & Conference Center, Ascend Hotel Collection and nearby?
The Lux Hotel & Conference Center, Ascend Hotel Collection has a seasonal outdoor pool and a fitness centre.
Are there restaurants at or near The Lux Hotel & Conference Center, Ascend Hotel Collection?
Yes, there's an on-site restaurant, Woody's Bar & Grille.

The Lux Hotel & Conference Center, Ascend Hotel Collection Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

1-night trip
Verified Hotels.com guest review

6/10 Good

Marian, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Could be better
It was a decent could have been a little cleaner also need updating in the rooms breakfast was decent but it was an average place
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable one might stay
It was amazing. I would suggest that breakfast should have fresh fruits like apples, bananas, clementines/mandarins etc.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Don't stay!!!
We booked for the pool. It was closed and no notification was given. We requested a partial refund in person and via email and all requests were ignored
Laurel, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Kailee, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

8/10 Very good

Melissa, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Great overnight stop
Taffy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Well situated between Seneca and Cayuga lake
Perfect location to stay when you explore the finger lakes breweries and wineries. The room were spacious and clean. The staff were friendly. Good breakfast. Nice to have the restaurant on site and the food was great. Walking distance to the Walmart. So happy with this place that this is where I plan to stay on future trips in the area.
christiane, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Would definitely stay again
Great place to stay. Reasonably priced with hot breakfast included. Rooms were well decorated and bed very comfortable
Paul, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kelsey, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Patrick, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jeffrey, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay.
Fay did a great job checking me in. Clean hotel good breakfast.
Kimber, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Hallway smells. AC also omitting foul smell
Alex, 2-night trip
Verified Hotels.com guest review

6/10 Good

Customer service was ok,not that great. There was a bug on the bed. I honestly was expecting more from the hotel. I would like my money back.
Jaime, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

RICHARD, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eileen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

2/10 Poor

DO NOT STAY HERE
I would never stay at this hotel again. The room smelled so musty and moldy we could not stand it. We went to the store and bought air freshener and opened the window even though it had no screen because the smell was so bad. We could not turn on the AC because it smelled so bad we could not breath. When I complained to the front desk all they said back was "OK". The phone did not work, the fire pit in the courtyard did not work, and the smell and uncleanliness was unbearable. It's really a shame because if not for this smell and lack of staff caring the hotel would be fine. I would never recommend or stay here myself and am glad I got out without getting sick from the mold that was obviously everywhere.
Jen, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Stay not as expected
Our stay was not very pleasant . We booked two rooms . Out one room was ok . The bathroom drain was clogged in our other room and water spilled on the floor. The staff did help us and clear the drain soon but then there were other issues . The enterancw light was flickering on the room . The microcars had no plate . The heating in our room was not working . Finally the next day they changed our room at request and the other room was good but in evening when we went to take bath , there was no body soap and nobody there in household to give us any . Also we requested cleaning of the other room and it was never done . We booked the hotel after great reviews but were disappointed.
anshul, 2-night family trip
Verified Hotels.com guest review