Located near Rockefeller Center and Grand Central Terminal, Lotte New York Palace offers a family-friendly haven with shopping on site, a coffee shop/cafe, and The Palace Spa. Unwind in the garden or indulge in fine dining at Gold Room. With helpful staff nearby to assist you.
VIP Access
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Bar
Non-smoking
Pet-friendly
Gym
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Full-service spa
Breakfast available
WiFi in the lobby
Internet in the lobby
Health club
Steam room
Free use of bicycles
Valet parking
Room service
Coffee shop/cafe
For families (6)
Free cots/infant beds
Babysitting (surcharge)
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Garden
The current price is £467
£467
includes taxes & fees
15 Mar - 16 Mar
Room options
Available filters for rooms
Showing 30 of 30 rooms
View all photos for Suite, 1 King Bed, Accessible, Tower (Corner)
Suite, 1 King Bed, Accessible, Tower (Corner)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
112 sq m
City view
Sleeps 4
1 King Bed
View all photos for Room, 2 Queen Beds, Accessible, Tower
Room, 2 Queen Beds, Accessible, Tower
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Deep-soaking bath
43 sq m
City view
Sleeps 4
2 Queen Beds
View all photos for Signature Suite, 1 King Bed, Accessible (Palace)
Signature Suite, 1 King Bed, Accessible (Palace)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
108 sq m
City view
Sleeps 3
1 King Bed
View all photos for Suite, 1 Bedroom (Palace, King)
Suite, 1 Bedroom (Palace, King)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
73 sq m
City view
Sleeps 3
1 King Bed
View all photos for Signature Suite, 1 King Bed (Palace)
Signature Suite, 1 King Bed (Palace)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
108 sq m
City view
Sleeps 3
1 King Bed
View all photos for Room, 1 King Bed, Accessible, Tower
Room, 1 King Bed, Accessible, Tower
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
43 sq m
City view
Sleeps 3
1 King Bed
View all photos for Suite, Corner (Corner with Pantry)
Suite, Corner (Corner with Pantry)
Highlights
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
112 sq m
City view
Sleeps 3
1 King Bed
View all photos for Executive Suite, 1 King Bed, Accessible, Tower
Executive Suite, 1 King Bed, Accessible, Tower
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
61 sq m
City view
Sleeps 4
1 King Bed
View all photos for Executive Studio, 2 Queen Beds, Tower
Executive Studio, 2 Queen Beds, Tower
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
61 sq m
City view
Sleeps 4
2 Queen Beds
View all photos for Superior Room, 2 Double Beds, Accessible
Superior Room, 2 Double Beds, Accessible
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
33 sq m
City view
Sleeps 4
2 Double Beds
View all photos for Family Suite, Multiple Beds (Palace, King and Two Doubles)
Family Suite, Multiple Beds (Palace, King and Two Doubles)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Sofa bed - queen
Blackout curtains
2 bedrooms
71 sq m
City view
Sleeps 8
1 Double Sofa Bed, 1 King Bed and 2 Double Beds
View all photos for Premier Room, 1 King Bed, Accessible, View
Premier Room, 1 King Bed, Accessible, View
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Deep-soaking bath
33 sq m
City view
Sleeps 3
1 King Bed
View all photos for Suite, 2 Bedrooms, Corner (Corner)
Suite, 2 Bedrooms, Corner (Corner)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
2 bedrooms
Blackout curtains
Premium bedding
156 sq m
City view
Sleeps 6
1 King Bed and 2 Queen Beds
View all photos for Room, 2 Double Beds, Accessible, View (Cathedral View)
John F. Kennedy International Airport (JFK) - 53 min drive
Long Island City Station - 4 min drive
Grand Central - 42 St. Station - 10 min walk
New York W 32nd St. Station - 25 min walk
51 St. Station - 3 min walk
5 Av.-53 St. Station - 3 min walk
Lexington Av.-53 St. Station - 7 min walk
Restaurants
Essen Slow Fast Food - 3 min walk
Inside Park at St Bart's - 3 min walk
Toasties - 1 min walk
Empellon - 3 min walk
Starbucks - 2 min walk
About this property
Lotte New York Palace
Lotte New York Palace offers a fantastic location, putting you a short five-minute walk from 5th Avenue and St. Patrick's Cathedral. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, body wraps or manicures and pedicures. This luxurious hotel also features a bar/lounge, a health club and a fitness centre. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: 51 St. Station is 3 minutes and 5 Av.-53 St. Station is 3 minutes.
Check-in start time: 4:00 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Babysitting*
Supervised childcare*
Pets
Pets allowed (dogs only, up to 11 kg per pet)*
Service animals welcome
Internet
WiFi and wired internet access in public areas*
WiFi and wired internet access in rooms*
Parking
Secured covered on-site valet parking (USD 90 per day)
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 6:30 AM–noon on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Supervised childcare (surcharge)
What to do
Shopping
Golfing nearby
Hiking/biking trails nearby
Working away
Business centre
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bike hire
Facilities
Built in 1981
ATM/banking
Safe-deposit box at front desk
Garden
Health club
Full-service spa
Massage/treatment rooms
Steam room
Banquet hall
Reception hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
Plasma television
Premium TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Turndown service
Premium bedding
Free cot/infant bed
What to enjoy
In-room massage
Freshen up
Private bathroom
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free weekday newspapers
WiFi and wired internet for a surcharge
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Special features
Spa
The Palace Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs.
Dining
Gold Room – On-site restaurant.
Villard – This restaurant specialises in American cuisine and serves breakfast, brunch and lunch. Open daily.
Pomme Palais – This café specialises in American cuisine and serves breakfast, lunch and light fare. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Utility fee: USD 28.69 per accommodation, per night
Optional extras
WiFi is available in guest rooms for USD 15.99 per 24-hour period (rates may vary)
WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)
Wired internet access is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)
Wired internet access is available in public areas for USD 15.99 per stay (rates may vary)
Full breakfast is offered for an extra charge of approximately USD 24 to 100 per person
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Rollaway beds are available for USD 100 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 149 per pet, per stay
Parking
Covered valet parking costs USD 90 per day
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the fitness facility without adult supervision
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
New York Palace
New York Palace Hotel
Palace Hotel
Palace New York
New York City Palace Hotel
Palace Hotel New York
Palace Hotel Nyc
Lotte New York Palace Hotel
Lotte Palace Hotel
Lotte New York Palace
Lotte Palace
Lotte New York Palace Hotel
Lotte New York Palace New York
Lotte New York Palace Hotel New York
Frequently asked questions
Does Lotte New York Palace offer free cancellation for a full refund?
Yes, Lotte New York Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Lotte New York Palace?
Yes, dogs are welcome, with a maximum weight of 11 kg per pet. There's a charge of USD 149 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Lotte New York Palace?
Yes. Valet parking costs USD 90 per day.
What are the check-in and check-out times at Lotte New York Palace?
Check-in start time: 4:00 PM; check-in end time: 2 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Lotte New York Palace?
No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.
What is there to do at Lotte New York Palace and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a steam room and spa services. Lotte New York Palace also has a garden.
Are there restaurants at or near Lotte New York Palace?
Yes, Gold Room offers American cuisine.
What's the area around Lotte New York Palace like?
Lotte New York Palace is in Manhattan, a short 3-minute walk from 51 St. Station and 3 minutes' walk from 5th Avenue. Travellers say that the area is walkable and good for shopping.
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Lotte New York Palace Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
28 Jan 2025
Great location, great staff, clean, couldn’t be better
Fiona
Fiona, 4-night trip
10/10 Exceptional
10 Feb 2025
Celebrating a double b-day and was our 3rd stay at this Hotel and it continues to exceed our expectations.
Mark
Mark, 3-night trip
10/10 Exceptional
25 Jan 2025
Would stay here again!
Would definitely stay here again! My room was a great size for NY, property was clean, beds were comfortable and staff was nice.
Kimberly
Kimberly, 3-night trip
10/10 Exceptional
28 Dec 2024
We loved the location for a Christmas trip
Jill
Jill, 5-night trip
10/10 Exceptional
8 Jan 2025
Excellent stay! Excellent service!
Swati
Swati, 2-night trip
10/10 Exceptional
3 Dec 2024
Wonderful, will definitely stay again!
Heidi
Heidi, 2-night trip
10/10 Exceptional
27 Dec 2024
Great place to stay!
Beautiful place to stay and especially at Christmastime! Loved the view of St. Patrick’s from our room. Easy to walk to everywhere we wanted to go.
Summer
Summer, 1-night trip
10/10 Exceptional
1 Dec 2024
Fantastic hotel. Great location, clean and brilliant staff
Fiona
Fiona, 4-night trip
8/10 Very good
4 Dec 2024
The hotel was beautiful and convenient to where I wanted it to stay
Maureen
Maureen, 2-night trip
10/10 Exceptional
11 Nov 2024
Excellent stay!
Ranya
Ranya, 1-night trip
10/10 Exceptional
10 Nov 2024
Great location and the staff were so friendly and helpful.
Kellie
Kellie, 6-night trip
10/10 Exceptional
11 Nov 2024
Beautiful hotel will definitely come back
Michelle
Michelle, 3-night trip
10/10 Exceptional
23 Dec 2024
XOXO Gossip Girl
Family trip pre-Christmas- all was fantastic! Great location for shopping and food.
Caroline
Caroline, 3-night trip
10/10 Exceptional
27 Oct 2024
Beautiful property, comfortable rooms, and incredibly well located!
Ana
Ana, 3-night trip
8/10 Very good
11 Nov 2024
Beautiful hotel
Kelly
Kelly, 2-night trip
10/10 Exceptional
25 Oct 2024
Great hotel!
Michael Stuart
Michael Stuart, 4-night trip
10/10 Exceptional
21 Oct 2024
Great location and staff was awesome!
Jennifer
Jennifer, 3-night trip
10/10 Exceptional
22 Oct 2024
Ideal location, great view, excellent hotel.
Guy Nicholas
Guy Nicholas, 5-night trip
10/10 Exceptional
19 Nov 2024
Service was amazing and very kind. Hotel was absolutely amazing!
Verified traveller
2-night trip
10/10 Exceptional
20 Oct 2024
Best hotel and location!
carlos
carlos, 3-night trip
10/10 Exceptional
9 Nov 2024
Great location and customer service.
Sam
Sam, 5-night trip
8/10 Very good
30 Dec 2024
Christmas break
Short trip to New York over Christmas to meet family.