Lotte New York Palace

4.5 star property
Escape into tranquility with spa treatments and peaceful moments by the garden while indulging in upscale amenities.

Choose dates to view prices

Photo gallery for Lotte New York Palace

Lobby lounge
City view
Exterior
Lobby lounge
Plasma TV, pay films
Located near Rockefeller Center and Grand Central Terminal, Lotte New York Palace offers a family-friendly haven with shopping on site, a coffee shop/cafe, and The Palace Spa. Unwind in the garden or indulge in fine dining at Gold Room. With helpful staff nearby to assist you.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Non-smoking
  • Pet-friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Health club
  • Steam room
  • Free use of bicycles
  • Valet parking
  • Room service
  • Coffee shop/cafe

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is £467
includes taxes & fees
15 Mar - 16 Mar

Room options

Available filters for rooms
Showing 30 of 30 rooms

Suite, 1 King Bed, Accessible, Tower (Corner)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • 112 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Deep-soaking bath
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Signature Suite, 1 King Bed, Accessible (Palace)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 108 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Palace, King)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • 73 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Signature Suite, 1 King Bed (Palace)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
  • 108 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, Corner (Corner with Pantry)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 112 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Accessible, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • 61 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Studio, 2 Queen Beds, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 61 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Family Suite, Multiple Beds (Palace, King and Two Doubles)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Sofa bed - queen
Blackout curtains
2 bedrooms
  • 71 sq m
  • City view
  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Double Beds

Premier Room, 1 King Bed, Accessible, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Deep-soaking bath
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Corner (Corner)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
2 bedrooms
Blackout curtains
Premium bedding
  • 156 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Room, 2 Double Beds, Accessible, View (Cathedral View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Deep-soaking bath
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds, Accessible, View (Skyline)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Deep-soaking bath
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, View (Cathedral View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Deep-soaking bath
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Deep-soaking bath
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Tower (King)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 99 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, View (Cathedral View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Deep-soaking bath
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, View (Cathedral View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Deep-soaking bath
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Deep-soaking bath
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Corner (Corner)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 112.4 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • 61 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Premier Room, 2 Double Beds, View (Skyline)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Deep-soaking bath
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed, View (Skyline)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Deep-soaking bath
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Palace Studio Suite King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Deep-soaking bath
  • 38 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Deep-soaking bath
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Suite, Multiple Beds (Palace, 2 Kings)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Sofa bed - queen
Blackout curtains
2 bedrooms
  • 71 sq m
  • City view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
455 Madison Ave, New York, NY, 10022

What's nearby

  • 5th Avenue - 3 min walk
  • Rockefeller Center - 7 min walk
  • Grand Central Terminal - 10 min walk
  • Broadway - 11 min walk
  • Times Square - 13 min walk

Getting around

  • Teterboro, NJ (TEB) - 16 min drive
  • LaGuardia Airport (LGA) - 25 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • Newark Liberty Intl. Airport (EWR) - 36 min drive
  • John F. Kennedy International Airport (JFK) - 53 min drive
  • Long Island City Station - 4 min drive
  • Grand Central - 42 St. Station - 10 min walk
  • New York W 32nd St. Station - 25 min walk
  • 51 St. Station - 3 min walk
  • 5 Av.-53 St. Station - 3 min walk
  • Lexington Av.-53 St. Station - 7 min walk

Restaurants

  • ‪Essen Slow Fast Food - ‬3 min walk
  • ‪Inside Park at St Bart's - ‬3 min walk
  • ‪Toasties - ‬1 min walk
  • ‪Empellon - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Lotte New York Palace

Lotte New York Palace offers a fantastic location, putting you a short five-minute walk from 5th Avenue and St. Patrick's Cathedral. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, body wraps or manicures and pedicures. This luxurious hotel also features a bar/lounge, a health club and a fitness centre. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: 51 St. Station is 3 minutes and 5 Av.-53 St. Station is 3 minutes.

Languages

English, French, German, Italian, Korean, Russian, Spanish

At a glance

DONE

Hotel size

    • 909 rooms
    • Arranged over 55 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 2 AM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets allowed (dogs only, up to 11 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • WiFi and wired internet access in public areas*
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Secured covered on-site valet parking (USD 90 per day)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 6:30 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Supervised childcare (surcharge)

What to do

  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire

Facilities

  • Built in 1981
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Plasma television
  • Premium TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • WiFi and wired internet for a surcharge
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Spa

The Palace Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs.

Dining

Gold Room – On-site restaurant.
Villard – This restaurant specialises in American cuisine and serves breakfast, brunch and lunch. Open daily.
Pomme Palais – This café specialises in American cuisine and serves breakfast, lunch and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Utility fee: USD 28.69 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for USD 15.99 per 24-hour period (rates may vary)
  • WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)
  • Wired internet access is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)
  • Wired internet access is available in public areas for USD 15.99 per stay (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 24 to 100 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 100 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 149 per pet, per stay

Parking

  • Covered valet parking costs USD 90 per day

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the fitness facility without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

New York Palace
New York Palace Hotel
Palace Hotel
Palace New York
New York City Palace Hotel
Palace Hotel New York
Palace Hotel Nyc
Lotte New York Palace Hotel
Lotte Palace Hotel
Lotte New York Palace
Lotte Palace
Lotte New York Palace Hotel
Lotte New York Palace New York
Lotte New York Palace Hotel New York

Frequently asked questions

Does Lotte New York Palace offer free cancellation for a full refund?

Yes, Lotte New York Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Lotte New York Palace?

Yes, dogs are welcome, with a maximum weight of 11 kg per pet. There's a charge of USD 149 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Lotte New York Palace?

Yes. Valet parking costs USD 90 per day.

What are the check-in and check-out times at Lotte New York Palace?

Check-in start time: 4:00 PM; check-in end time: 2 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Lotte New York Palace?

No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.

What is there to do at Lotte New York Palace and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a steam room and spa services. Lotte New York Palace also has a garden.

Are there restaurants at or near Lotte New York Palace?

Yes, Gold Room offers American cuisine.

What's the area around Lotte New York Palace like?

Lotte New York Palace is in Manhattan, a short 3-minute walk from 51 St. Station and 3 minutes' walk from 5th Avenue. Travellers say that the area is walkable and good for shopping.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Lotte New York Palace Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location, great staff, clean, couldn’t be better
Fiona, 4-night trip

10/10 Exceptional

Celebrating a double b-day and was our 3rd stay at this Hotel and it continues to exceed our expectations.
Mark, 3-night trip

10/10 Exceptional

Would stay here again!
Would definitely stay here again! My room was a great size for NY, property was clean, beds were comfortable and staff was nice.
Kimberly, 3-night trip

10/10 Exceptional

We loved the location for a Christmas trip
Jill, 5-night trip

10/10 Exceptional

Excellent stay! Excellent service!
Swati, 2-night trip

10/10 Exceptional

Wonderful, will definitely stay again!
Heidi, 2-night trip

10/10 Exceptional

Great place to stay!
Beautiful place to stay and especially at Christmastime! Loved the view of St. Patrick’s from our room. Easy to walk to everywhere we wanted to go.
Summer, 1-night trip

10/10 Exceptional

Fantastic hotel. Great location, clean and brilliant staff
Fiona, 4-night trip

8/10 Very good

The hotel was beautiful and convenient to where I wanted it to stay
Maureen, 2-night trip

10/10 Exceptional

Excellent stay!
Ranya, 1-night trip

10/10 Exceptional

Great location and the staff were so friendly and helpful.
Kellie, 6-night trip

10/10 Exceptional

Beautiful hotel will definitely come back
Michelle, 3-night trip

10/10 Exceptional

XOXO Gossip Girl
Family trip pre-Christmas- all was fantastic! Great location for shopping and food.
Caroline, 3-night trip

10/10 Exceptional

Beautiful property, comfortable rooms, and incredibly well located!
Ana, 3-night trip

8/10 Very good

Beautiful hotel
Kelly, 2-night trip

10/10 Exceptional

Great hotel!
Michael Stuart, 4-night trip

10/10 Exceptional

Great location and staff was awesome!
Jennifer, 3-night trip

10/10 Exceptional

Ideal location, great view, excellent hotel.
Guy Nicholas, 5-night trip

10/10 Exceptional

Service was amazing and very kind. Hotel was absolutely amazing!
2-night trip

10/10 Exceptional

Best hotel and location!
carlos, 3-night trip

10/10 Exceptional

Great location and customer service.
Sam, 5-night trip

8/10 Very good

Christmas break
Short trip to New York over Christmas to meet family.
Ruth, 6-night trip

10/10 Exceptional

excellent stay always - our favorite NYC hotel !
Steve, 4-night trip

10/10 Exceptional

EVERYTHING ABOUT THE HOTEL WAS GREAT!
Michelle, 3-night trip

10/10 Exceptional

Nice sized room and excellent location.
Anne, 3-night trip

General property information

Breakfast
Available
Parking
Available
Reasons to Book
Spacious Rooms & Nice Bathroom
Check-In Time
3:00 PM