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Copthorne Hotel Rotorua

4.0 star property
Suburban hotel with outdoor pool, near Polynesian Spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Copthorne Hotel Rotorua

Exterior detail
Outdoor pool
Outdoor spa tub
Exterior
BBQ/picnic area

Reviews

7.6 out of 10

Good

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Connecting rooms available
    Connecting rooms available
  • Pool
    Pool
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Seasonal outdoor pool
  • Spa tub
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The price is $100
includes taxes & fees
$87 per night
Dec 9 - Dec 10

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior 2 Queen

Superior 2 Queen | In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 Queen

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Queen

In-room safe, desk, blackout drapes, iron/ironing board

Superior Queen

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Queen Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior Queen Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room

  • Sleeps 3
  • 2 Queen Beds

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Pool
Free parking
Free WiFi
Restaurant
8.4 out of 10, Very Good, (1008)
The price is $118
includes taxes & fees
$103 per night
Dec 19 - Dec 20
Rydges Rotorua
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About the neighborhood

Map
328-348 Fenton Street, Rotorua, 3201

What's nearby

  • Whakarewarewa: The Living Maori Village - 11 min walk - 1.0 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - 2 min drive - 1.3 km
  • Rotorua Central Mall - 2 min drive - 1.9 km
  • Polynesian Spa - 3 min drive - 2.5 km
  • Redwoods Whakarewarewa Forest - 4 min drive - 1.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Shadehouse Cafe - ‬16 min walk
  • ‪Pantry D'or - ‬11 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive

About this property

Copthorne Hotel Rotorua

When you stay at Copthorne Hotel Rotorua, you'll be within a 10-minute drive of Polynesian Spa and Skyline Rotorua. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Jimmy Cooks Kiwi Kitchen, which serves local cuisine and is open for breakfast. A bar/lounge, a spa tub, and a terrace are other highlights. Fellow travelers love the helpful staff.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 58 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The property charges 2 percent for credit card payments
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Bicycle parking
  • Spa tub
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Front entrance ramp

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Jimmy Cooks Kiwi Kitchen - This restaurant specializes in local cuisine and serves breakfast and light fare. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to an extra charge of 2 percent

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from January to December
  • Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Copthorne Hotel Rotorua
Copthorne Rotorua
Copthorne Rotorua Hotel
Rotorua Copthorne
Rotorua Copthorne Hotel
Rotorua Kingsgate Hotel
Copthorne Hotel Rotorua Hotel
Copthorne Hotel Rotorua Rotorua
Copthorne Hotel Rotorua Hotel Rotorua

Frequently asked questions

Does Copthorne Hotel Rotorua offer free cancellation for a full refund?
Yes, Copthorne Hotel Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Copthorne Hotel Rotorua?
Yes, there's an outdoor pool.
Are pets allowed at Copthorne Hotel Rotorua?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Copthorne Hotel Rotorua?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Copthorne Hotel Rotorua?
You can check in starting at 2 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at Copthorne Hotel Rotorua and nearby?
Have fun with activities like hiking, horseback riding, and mountain biking, and practice your swing at the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Copthorne Hotel Rotorua also has a seasonal outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Copthorne Hotel Rotorua?
Yes, Jimmy Cooks Kiwi Kitchen offers local cuisine.
What's the area around Copthorne Hotel Rotorua like?
Copthorne Hotel Rotorua is a short 11-minute walk from Whakarewarewa: The Living Maori Village and 3 minutes' walk from Whakarewarewa Hot Springs.

Reviews

7.6

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Very Good

24 hr reception but nobody at counter at 5 pmish and no bell to summons someone, after waiting 5 minutes or so I called out. The room itself was comfortable and reasonably clean. Long hair on floor in the bathroom. Not sure why some hotels stuff 2 pillows into one pillow protector and try to pass it off as a new one. These are bulky, burst out of their pillow slips and look like exactly what they are. Not a good look in hotels that consider themselves upmarket. Despite my minor irritations we would stay here again.
P, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

sjoerd, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel for stay
Mallikarjuna Nageswara Rao, 1-night trip
Verified Expedia guest review

6/10 Good

Staff were fantastic which saved the day as the hotel could do with a much needed revamp! Beds were comfy though, so thats a win.
Davina, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

it was nice stay. staff is very friendly.
Manu, 1-night trip
Verified Expedia guest review

8/10 Very Good

I was sceptical based on other reviews, but it was much better than I expected. Clean and tidy. Would definitely stay again.
Warsha, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

ROZANNE, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Arrived at 1.15pm, said sorry were a bit early, any chance of a check in? I got an abrupt "No. 2pm is check in".... I understand there are rules, but a sorry we're still getting the room ready or something similar would have been nice. Extraction fan in the bathroom wasn't working either. Maintenance informed us there were 5 through the hotel waiting to get replaced
Darren, 2-night family trip
Verified Expedia guest review

6/10 Good

Had to keep asking for towels and amenities.
Kristina, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Everything was just tired. The decor, the carpets, the paintwork. The room was comfortable but dated. Bathroom was cramped and shabby. Having said that we’d stay again, the rate was okay, the breakfast limited but ok to start the day. Staff we met were fine, just not many of them. The restaurant is closed for meals, wish we knew beforehand.
Geoff, 1-night family trip
Verified Expedia guest review

6/10 Good

Thought staff could be a bit more receptive 😞
tania, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Phillip, 1-night trip
Verified Expedia guest review

8/10 Very Good

Restaurant is not open at night.
Marilyn, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I loved it this property definitely recommend to anyone
Akbar, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Comfy beds, attractive front desk, excellent relax rooms.
Pramila, 1-night trip
Verified Wotif guest review

6/10 Good

WiFi was terrible. Hot water was not consistent.
Stacey, 3-night family trip
Verified Wotif guest review

8/10 Very Good

Convienient location, great price, fast friendly check in and lovely clean facilities/room.
Kim, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

…
Rishav, 1-night trip
Verified Wotif guest review

6/10 Good

Dave, 1-night trip
Verified Expedia guest review

8/10 Very Good

Melinda, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing
Huzefa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Gilbert, 1-night trip
Verified Expedia guest review

6/10 Good

This hotel is old and very out of date. The carpet worn; the furnishings are dated. The staff were welcoming, and the place was clean, but it was a bit of shock to see the condition of the hotel. It was adequate but I would not stay there again.
Ella de, 1-night trip
Verified Expedia guest review

6/10 Good

Unusual that your only option is for 2 x queen size beds instead of 1 king size bed in a room.
Matt, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

quiet and walkable to shopping and grocery store
jingfei, 1-night family trip
Verified Expedia guest review