Thermal, CA (TRM-Jacqueline Cochran Regional) - 27 min drive
Palm Springs, CA (PSP-Palm Springs Intl.) - 29 min drive
Palm Springs Station - 24 min drive
Restaurants
Starbucks - 5 min walk
Del Taco - 3 min walk
Tommy Bahama Restaurant, Bar & Store - 3 min drive
Eureka - 8 min walk
Keedy's Fountain & Grill - 2 min drive
About this property
Embassy Suites by Hilton Palm Desert
At Embassy Suites by Hilton Palm Desert, you'll be within a 15-minute drive of Indian Wells Tennis Garden and Agua Caliente Casino. Guests can take a dip in the outdoor pool or grab a bite to eat at The Sonoma Grille, which serves dinner. A bar/lounge and a fitness centre are offered, and in-room conveniences include fridges and microwaves. The pool and helpful staff get great marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
198 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 2 AM
Express check-out available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
WiFi in public areas*
WiFi and wired internet access in rooms*
Parking
On-site self-parking (USD 15 per night; includes in/out privileges)
The Sonoma Grille – This restaurant only serves dinner.
Fees & policies
Optional extras
WiFi is available in guest rooms for USD 9.95 per night (rates may vary)
WiFi is available in public areas for USD 9.95 per night (rates may vary)
Wired internet access is available in guestrooms for USD 9.95 (rates may vary)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Self-parking costs USD 15 per night with in/out privileges
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Embassy Suites Hotel Palm Desert
Embassy Suites Palm Desert
Palm Desert Embassy Suites Hotel
Embassy Suites Hotel Palm Desert Palm Desert
Palm Desert Embassy Suites
Embassy Suites Hotel Palm Desert
Embassy Suites by Hilton Palm Desert Hotel
Embassy Suites by Hilton Palm Desert Palm Desert
Embassy Suites by Hilton Palm Desert Hotel Palm Desert
Frequently asked questions
Does Embassy Suites by Hilton Palm Desert offer free cancellation for a full refund?
Yes, Embassy Suites by Hilton Palm Desert does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Embassy Suites by Hilton Palm Desert?
Yes, there's an outdoor pool.
Are pets allowed at Embassy Suites by Hilton Palm Desert?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Embassy Suites by Hilton Palm Desert?
Yes. Self-parking costs USD 15 per night.
What are the check-in and check-out times at Embassy Suites by Hilton Palm Desert?
Check-in start time: 4 PM; check-in end time: 2 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an on-site casino at Embassy Suites by Hilton Palm Desert?
No, this hotel doesn't have a casino, but Agua Caliente Casino Cathedral City (11-min drive) and Agua Caliente Casino (14-min drive) are both nearby.
What is there to do at Embassy Suites by Hilton Palm Desert and nearby?
Practise your swing on the tennis courts. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Embassy Suites by Hilton Palm Desert also has a fitness centre and a garden.
What's the area around Embassy Suites by Hilton Palm Desert like?
Embassy Suites by Hilton Palm Desert is in the heart of Palm Desert, a short 1-minute walk from San Jacinto Mountains and 16 minutes' walk from El Paseo Shopping District.
Embassy Suites by Hilton Palm Desert Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.6/10
Staff & service
7.0/10
Amenities
6.0/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
10/10 Exceptional
16 Dec 2024
C
C, 2-night trip
Verified Hotels.com guest review
6/10 Good
16 Dec 2024
Disappointed
Every staff member we encountered was wonderfully polite and respectful.
The location was great.
The landscaping within the property was nice.
However
We've stayed in several Embassy Suites across the country and none have been anything close to being so outdated and in such poor condition as this property. Our room, the bed, the elevator, the stairwells were all really bad. Nothing was nice about it.
Jason
Jason, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Great place
Verified traveller
4-night trip
Verified Hotels.com guest review
4/10 Fair
7 Dec 2024
Leonie
Leonie, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2024
ma
ma, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2024
Brian
Brian, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Dec 2024
Carrie
Carrie, 2-night trip
Verified Hotels.com guest review
6/10 Good
3 Dec 2024
Don't charge for wifi or parking
Charging for wifi and parking is absurd. I am paying to stay one night and with a 4pm check in I was at your hotel for 16 hours, covering the wifi and parking seems like the most basic thing you can do for your customers. Also the TV had a single working channel.
Jeffrey
Jeffrey, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
3 Dec 2024
Disappointed
Pool and spa were yellow with urine from kids, heater and ac in room didn't work, tried to use phone to call about it, phone didn't work, they ended up setting some portal heaters, paint is chipping old and the whole place needs a remodel. Not the Embassy Suites accommodation I'm used to. Other lower priced hotels in the area are a better bet.
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 Dec 2024
Thelma
Thelma, 3-night trip
Verified Hotels.com guest review
8/10 Very good
30 Nov 2024
Maria Theresa
Maria Theresa, 3-night trip
Verified Hotels.com guest review
6/10 Good
29 Nov 2024
Not recommended for family with kids
The property is very old and the staff did not seem friendly.
1. We did not come during the peak season but we were given the room at the far end of the hotel even though we had 2 kids.
2. Everyday morning, there will be a line at the breakfast counter with only one person juggling to make omelettes in 4 stoves. The same person seemed very rude when talking to the hotel guests
Quality
1. The quality of the food was not great in the morning specially the cupcakes. Even the omlettes that were freshly made had ok taste.
2. The property seemed old, and everywhere it said, park at your own risk
3. The carpet in the room was very old. If you have kids, who plays or sits on the carpet, then this hotel is not recommended. It felt like dirt had accumulated in the carpet over a long period of time and no particular attention was paid to clean the carpets.
Amit
Amit, 3-night trip
Verified Hotels.com guest review
8/10 Very good
29 Nov 2024
Outstanding stay
The happy hour reception upon arrival was a great surprise and very welcoming. The complimentary breakfast was outstanding as well. The room was clean and hugh since it is a suite. It was disappointing not to have wi fi provided in the room however all else was great.
Dennis
Dennis, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 Nov 2024
Angela
Angela, 1-night trip
Verified Hotels.com guest review
6/10 Good
27 Nov 2024
David
David, 2-night trip
Verified Hotels.com guest review
8/10 Very good
26 Nov 2024
Needs an upgrade
The check in by the hotel staff was really great.
The room was ok. The bathroom door was warped. You could see where there had been a flood in the bathroom, the door had a water warp line about a foot off the floor. It looked really bad.
Maria
Maria, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
25 Nov 2024
Horrible experience
Customer service was the worst I have ever recieved. Alexa is terrible asked to speak with a manager and mever one available left my number for the manager to call never recoeved a call. Marriott is the way to go dont stay here
Susana
Susana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
Jose
Jose, 2-night trip
Verified Hotels.com guest review
4/10 Fair
22 Nov 2024
Not Good
This hotel has become a dump
Kevin
Kevin, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 Nov 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
20 Nov 2024
Anne
Anne, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2024
Lisa
Lisa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2024
Carrie
Carrie, 2-night trip
Verified Hotels.com guest review
8/10 Very good
17 Nov 2024
Pamela
Pamela, 3-night trip
Verified Hotels.com guest review
6/10 Good
16 Nov 2024
Horrible parking siuation
Scanned the app for parking and was double charged. Hotel said that’s my problem because a third party vendor manages that piece and wrote an email for me to deal with it. Beware!!!