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Hilton Leeds City Hotel

4-star hotel with indoor pool, near O2 Academy Leeds

  • Free WiFi in the lobby
From
£61

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Neville Street, Leeds, LS1 4BX, England, United Kingdom
8.0.Very good.
  • Lovely stay! Everything great

    Jun 2, 2021

  • Fantastic location but service was very slow due to table service. Only one pillow in…

    May 30, 2021

See all 463 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Shopping
Convenient
Dining options
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 208 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club

For families

  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Leeds City Center
  • First Direct Arena - 17-minute walk
  • University of Leeds - 21-minute walk
  • O2 Academy Leeds - 12-minute walk
  • Leeds Grand Theatre - 12-minute walk
  • Leeds General Infirmary - 12-minute walk

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Enter dates for 2 guests

  • Standard Room
  • Standard Twin Room
  • Deluxe Room, 1 Double Bed
  • Deluxe Twin Room
  • Superior Suite, 1 King Bed
  • Junior Suite
  • Standard Room, 1 Double Bed (Plus)
  • Family Room, Multiple Beds (Deluxe)
  • Family Room, Multiple Beds

What’s around

Landmarks

  • In Leeds City Center
  • First Direct Arena - 17-minute walk
  • University of Leeds - 21-minute walk
  • O2 Academy Leeds - 12-minute walk
  • Leeds Grand Theatre - 12-minute walk
  • Leeds General Infirmary - 12-minute walk
  • Royal Armouries - 18-minute walk
  • St James's University Hospital - 33-minute walk
  • Elland Road Stadium - 35-minute walk
  • Canal Wharf - 1-minute walk
  • Leeds City Square - 4-minute walk

Getting around

  • Leeds (LBA-Leeds Bradford) 32-min drive
  • Doncaster (DSA-Robin Hood) 51-min drive
  • Leeds Station 3-min walk
  • Headingley Station 6-min drive
  • Leeds Bramley Station 8-min drive
map
See on map
Neville Street, Leeds, LS1 4BX, England, United Kingdom

At a glance

Hotel size

  • This hotel has 208 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Secured covered on-site self-parking (GBP 15 per night)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Spa tub
  • Steam room
  • Golfing nearby
  • Health club
  • Sauna

Working away

  • Business centre
  • Number of meeting rooms - 12
  • Conference space
  • Conference space size (feet) - 7595
  • Conference space size (meters) - 706

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Year Built – 1971
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch plasma TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Small print

Also known as

  • Hilton Leeds City Hotel
  • Leeds Hilton
  • City Hotel Leeds
  • Hilton Leeds City Hotel Hotel
  • Hilton Leeds City Hotel Leeds
  • Hilton Leeds City Hotel Hotel Leeds
  • Hilton Leeds City
  • Hilton Leeds City Hotel Hotel
  • Hilton Leeds City Hotel Leeds
  • Hilton Leeds City Hotel Hotel Leeds
  • Leeds City Hilton
  • Leeds City Hilton Hotel
  • Leeds City Hotel
  • Hilton Leeds City Hotel Leeds

Optional extras

Covered self-parking costs GBP 15 per night

To-go breakfast is offered for an extra charge of GBP 10.00 per person (approximately)

WiFi is available in guestrooms for GBP 14.99 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for GBP 14.99 (rates may vary)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing that there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and lunch, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property only accepts credit cards, debit cards and cash for all bookings.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hilton Leeds City Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs GBP 15 per night. Parking spaces may be limited.
  • Yes, there's an indoor pool and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
  • Yes, there's an on-site restaurant. Nearby restaurants include The Brewery Tap (4-min walk), Brasserie Blanc (4-min walk) and Tapped (4-min walk).
  • No, this hotel doesn't have a casino, but Mecca Bingo Wakefield (14-min drive) and Napoleons Casino (16-min drive) are both nearby.
  • Hilton Leeds City Hotel has an indoor pool and a sauna, as well as a steam room.
8.0.Very good.
  • 4.0.Fair

    Would not recommend.

    My first Hilton experience and was disappointing to say the least. The phone in our room was broken and so we were unable to contact reception or use the room service. One of the lifts was broken so moving anywhere around the building took far longer than was acceptable. When notifying reception about the phone we were told someone from matinence would be up to fix it, they never arrived. We had to go downstairs on multiple occasions to the bar to order drinks, which was by far the slowest service I have ever witnessed in hospitality. I watched three staff members collectively make an espresso martini then leave it on the bar for 10 mins before taking it to a table. We were told by reception the pool facilities were sold out. When we traveled down to the leisure facilities to enquire, they were able to book us straight in. This hotel has Lovely facilities and great potential, but it is let down by its lazy service and passionless staff. I shall not be returning.

    Danni, 1 night trip, May 28, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Disappointed

    Swimming pool was very dirty and looks very tired, room amenities very old and carpet looks very tired, they not even give a bottle of water in the room. Overall the hotel needs some renovation. Very disappointed because the pictures doesn't look like in the reality. Very expensive for what you gets, we moved to the crown plaza after and definitely you see the difference straight away, alsoi couldn't sleep at night because you can hear everything from the room and very noisy during sleep hours, you can hear when the doors are shut.

    Laura, 2 night family trip, May 25, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Don't get cocktails

    The room was ok however, the Air Con even set at 16 on full was rubbish, we was all hot and bothered all night and there was a lack of pillows. We ordered deserts and cocktails via room service the staff were very obliging and lovely but the espresso and the porn star martini were the worst we've ever had.

    tj, 1 night family trip, May 17, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Not the best

    Thought it would be a lot better to say it was a Hilton. It was just a bog standard hotel room. Not worth the money, would have rather stayed at a premier inn

    Ellie, 1 night trip, Oct 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing

    Absolutely lovely room, bed was soo comfortable. The bath is one in a million, second time staying here and would come back again purely for the bath. The pool and jacuzzi was spacious with a spectacularly clean changing area. We will be back. The experience was made 10000x better by Janet Mcateer, so courteous and attentive throughout our stay!

    Callum, 1 night family trip, Oct 26, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Basic. Pushing been a 3star!!

    Lets start with the negatives: Parking is tight. If your not a good driver this car park is not for you. The hotel rooms are very dated and not what you expect for a hilton. The rooms are small especially the bathroom and its pushing a 3star in my opinion. Our room was also on the righr side on the 8th floor and we could hear the trains. Reception was quick. Simple smooth and easy check-in. Masks need to be worn in all areas of the hotel though. Lifts, reception, walking to the pool etc. The pool had alot of spectators and there seems to be alot of childrens swimming lessons always on (you have to book an hour slot with covid at the moment. Book this at least 5 days in advance or you wont get a slot) Everything is dated and looks dirty. Changing rooms etc are basic and small. We lasted 15mins and left. The chemical levels are high and this was also burning our eyes. Positives: Parking is right on sight at the hotel and is £15. The people and service is amazing. The staff were what made our stay to be honest. They offered to move us room but it was half 8 at night so we said no and they gave us a free drink instead. The location is great. Walking distance to the trinity center and leeds station and also easy to find if driving. In a few words. Basic and ok for a one night stay. But dont expect hilton!!

    1 night trip, Sep 26, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Parking in the garage was nightmare. The other parking is wider and much better

    1 night family trip, Sep 19, 2020

    Verified Expedia guest review

  • 6.0.Good

    The hotel is outdated and is not worthy of a 4 star rating in my view. The room was unbearably hot and we couldn't turn the heating down - it wasn't even a war wam w

    1 night trip, Aug 28, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    GREAT

    a really enjoyable stay. staff friendly and helpful from start to finish. will absolutely book again

    David, 1 night family trip, Aug 26, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Reception and Bar staff were great. However, staff at the gym were not as friendly and need an injection of positivity - they forget that we are residents at the Hotel and I was surprised by their cold and blunt communication. I am very involved in the fitness industry and did have to politely acquant them to this. This should not be needed !!!

    MS, 1 night family trip, Aug 25, 2020

    Verified Expedia guest review

See all 463 reviews