6/10 Good
20 Dec 2024
Shuttle service beware
We picked this hotel for its convenience to DFW and they offered a free shuttle ride to your terminal. The hotel itself was nice and comfortable. The shuttle to the airport not so much felt lucky to make it there with the way the driver was driving. We left our car at the hotel and paid for parking while we were away with a number to call when we arrived back so the shuttle can pick us up and return us to our car. Called the number given and the person answered asked for our shuttle the person says to hold they just hang up. Called back two more times to just be hung up on again. Ended up taking an uber to get back.
Cody
Cody, 1-night family trip
Verified Hotels.com guest review