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Hilton Kuching

Photo gallery for Hilton Kuching

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Suite (Sarawak) | Premium bedding, minibar, in-room safe, desk

Overview of Hilton Kuching

Hilton Kuching

5.0 star property
Luxury hotel in Kuching with outdoor pool and pool bar

8.2/10 Very good

586 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Airport transfer
  • Gym
Map
1 Jln Tunku Abdul Rahman, Kuching, Sarawak, 93100
Main amenities
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Conference centre
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • Heart of Kuching
  • Vivacity Megamall - 11 min drive

Getting around

  • Kuching (KCH-Kuching Intl.) - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • OldTown White Coffee - 4 min walk
  • Warung Nusantara - 4 min walk
  • TopSpot Food Court - 4 min walk
  • James Brooke Bistro & Cafe - 5 min walk
  • Ceylonese Restaurant - 5 min walk

About this property

Hilton Kuching

Hilton Kuching offers an airport shuttle (available 24 hours) for MYR 100.70 per vehicle one-way. Guests can indulge in massages, and Toh Yuen Restaurant, one of 5 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a 24-hour fitness centre. Fellow travellers say good things about the pool and breakfast.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 315 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 3 PM until 5:30 AM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • On-site self-parking (MYR 5.00 per day)
  • On-site parking is limited
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 5 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Local/corner shop
  • Children's menu

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (9305 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness centre
  • An outdoor pool
  • Spa services

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • DVD player
  • 37-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired Internet for a surcharge

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Toh Yuen Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Cafe Cino – This café serves breakfast, lunch, dinner and light fare. Open daily.
Steakhouse – This steakhouse only serves dinner. Open daily.
Waterfront Cafe – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Matang Terrace – This café serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • WiFi is available in guest rooms for MYR 29 per day (3-device limit, rates may vary)
  • Wired Internet access is available in guest rooms for MYR 29 (rates may vary)
  • Buffet breakfast is offered for an extra charge of MYR 65 for adults and MYR 32.50 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MYR 100.70 per vehicle (one-way. Maximum occupancy 3)

Renovations and closures

The property will be renovating from 5 August 2022 to 30 September 2023 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for MYR 80.0 per night

Parking

  • Self-parking costs MYR 5.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and CleanStay (Hilton) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Hotel Kuching
Hilton Kuching
Kuching Hilton
Hilton International Kuching
Hilton Kuching Hotel Kuching
Hilton Kuching Sarawak
Kuching Hilton International
Hilton Kuching Hotel
Hilton Kuching Hotel
Hilton Kuching Kuching
Hilton Kuching Hotel Kuching

Frequently asked questions

Does Hilton Kuching offer free cancellation for a full refund?
Yes, Hilton Kuching does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Kuching?
As of 6 Dec 2022, prices found for a 1-night stay for 2 adults at Hilton Kuching on 11 Dec 2022 start from £63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Kuching?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hilton Kuching?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hilton Kuching?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Kuching?
Yes. Self-parking costs MYR 5.00 per day. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Hilton Kuching?
Yes, an airport shuttle is available. The charge is MYR 100.70 per vehicle one-way.
What are the check-in and check-out times at Hilton Kuching?
You can check in from 3 PM - 5:30 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hilton Kuching and nearby?
Hilton Kuching has an outdoor pool and a 24-hour fitness centre, as well as spa services and a garden.
Are there restaurants at or near Hilton Kuching?
Yes, there are 5 on-site restaurants, featuring Chinese cuisine. Nearby restaurants include OldTown White Coffee (4-min walk), Warung Nusantara (4-min walk) and TopSpot Food Court (4-min walk).
What's the area around Hilton Kuching like?
Hilton Kuching is in the heart of Kuching, a short 9-minute walk from Kuching Waterfront and 3 minutes' walk from Hills Shopping Mall. Our travellers say that the local area is very walkable.

Overall score and ratings

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.5/10

Amenities

7.7/10

Property conditions & facilities

6.6/10

Eco-friendliness

10/10 Exceptional

Philip, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Rooms are rather dated but renovations are underway. Otherwise a very comfortable stay, reception staff very helpful
John, 2-night trip
Verified Hotels.com guest review

8/10 Very good

We were given a room with river view which we very much appreciated. Hotel is in good location and easy access to river front for morning walk. As it's one of the older hotels there's no denying it's aging with old carpets and mouldy grout. Other than that services and cleanliness are up to expectations.
Pauline, 3-night trip
Verified Hotels.com guest review

6/10 Good

Overall fine experience
The room facilities and bed were clean and good. I had good sleep. I had river view which is very nice. The breakfast was very good with many choices. The staffs were very friendly and nice. Only drawback is the bathroom, looks old furnishing and some parts does not look clean enough. Feel discomfort during my time in the bathroom. The bathroom amenities could have been 5 star standard. The pool is OK.
HARIKRISHNAN, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Very disappointed stay
Sorry to say, it was most disappointed stay with Hilton brand hotel so far. No hot water around 8 am for my two days stay there, 28-29 Jun 2022. Feedbacked to front desk staff on the first day, nothing happened at all. The bathroom was very dirty and tower was in grey colour. I don’t want to waste time to list all disappointments. The hotel management needs to do his work.
Quanqiang, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Hock Lee, 3-night trip
Verified Hotels.com guest review

6/10 Good

Kwai hwa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

8/10 Very good

Great location... A little faded
5D4N at Hilton Kuching from Johor. The location is superb right by the river at one end of the waterfront, breakfast was pretty decent with a reasonable amount of choice and friendly service. Our rooms (12th floor) were spacious and included a sitting room which was a real bonus. The rooms were generally clean but some areas need more maintenance such as the trim in the bathrooms. The biggest issue was that we had to queue for over an hour in a crowded lobby in order to check in on our arrival. There was no system or organisation and the whole process was painfully slow (even taking into account SOPs and the fact that the lobby was undergoing refurbishment). The hotel really needs to work out a better system for this in busier periods. Otherwise, very pleasant and will consider on next visit.
Rebecca, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Receptionist was helpfull. Room is clean. Breakfast too little choices, not worth it too expensive
Syarah Syaza, 1-night family trip
Verified Hotels.com guest review