Naismith Memorial Basketball Hall of Fame - 6 min drive
Getting around
Westfield, MA (BAF-Barnes Municipal) - 16 min drive
Hartford, CT (BDL-Bradley Intl.) - 27 min drive
Springfield Union Station - 5 min drive
Holyoke Station - 9 min drive
Northampton Station - 18 min drive
Restaurants
Wood-N-Tap - 3 min walk
Puerto Rico Bakery - 4 min drive
McDonald's - 2 min drive
Panera Bread - 4 min walk
Rumbleseat - 4 min drive
About this property
Hampton Inn West Springfield
Hampton Inn West Springfield puts you within a 15-minute drive of MGM Springfield and Six Flags New England. For a bit of exercise, you can visit the fitness centre, or go for a swim in the seasonal outdoor pool. Fellow travellers say great things about the helpful staff.
Languages
Arabic, English, Spanish, Turkish
At a glance
Hotel size
125 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total, up to 23 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Uncovered on-site self-parking (USD 5.00 per night)
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–10 AM
Coffee/tea in a common area
Free reception (selected days)
Room service
Travelling with children
Children stay for free (see details)
What to do
Golfing nearby
Working away
24-hour business centre
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
Built in 1989
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
Television in common areas
Fitness centre
Seasonal outdoor pool
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Visual alarms in hallways
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Sofa bed
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: USD 250 per accommodation, per stay
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation (may vary based on length of stay)
Parking
Uncovered self-parking costs USD 5.00 per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
State tax ID – C0001873250
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hampton Inn Hotel West Springfield
Hampton Inn West Springfield
West Springfield Hampton Inn
Hampton Inn West Springfield Hotel West Springfield
Hampton Inn West Springfield Hotel
Hampton Inn West Springfield Hotel
Hampton Inn West Springfield West Springfield
Hampton Inn West Springfield Hotel West Springfield
Frequently asked questions
Does Hampton Inn West Springfield offer free cancellation for a full refund?
Yes, Hampton Inn West Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hampton Inn West Springfield?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hampton Inn West Springfield?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hampton Inn West Springfield?
Yes. Self-parking costs USD 5.00 per night.
What are the check-in and check-out times at Hampton Inn West Springfield?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hampton Inn West Springfield?
No, this hotel doesn't have a casino, but MGM Springfield (6-min drive) is nearby.
What is there to do at Hampton Inn West Springfield and nearby?
Hampton Inn West Springfield has a seasonal outdoor pool and a fitness centre.
What's the area around Hampton Inn West Springfield like?
Hampton Inn West Springfield is a short 18-minute walk from Olympia Ice Center and 18 minutes' walk from Connecticut River.
Hampton Inn West Springfield Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
18 Dec 2024
All things thumbs up
From Faith at the front desk greeting us to the final checkout we were very satisfied! The room was clean, the coffee/tea service was up 24/7 and it was just a perfect place to stay and relax.
Maura
Maura, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
13 Dec 2024
Comfortable rooms and great service.
Arrived late. Room clean. Handicapped access room. Shower was a little tough to figure out since hand holding when you standing leads to leaking. And drafty near the heater. Other than that a very good stay. Friendly staff and decent breakfast.
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
Another great stay.
Friendly staff, clean and comfortable room, excellent free breakfast.
Richard
Richard, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Super clean! Very nice place to stay!
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Nov 2024
Jennifer
Jennifer, 3-night trip
Verified Hotels.com guest review
8/10 Very good
3 Nov 2024
Kenneth
Kenneth, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 Oct 2024
Martin
Martin, 2-night trip
Verified Hotels.com guest review
8/10 Very good
15 Oct 2024
Jamie
Jamie, 1-night family trip
Verified Hotels.com guest review
6/10 Good
15 Oct 2024
Stuff friendly, old rooms, noisy
Leonid
Leonid, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
15 Oct 2024
Quick Overnight Stay
We were lucky to get a room this weekend. Most were fully booked. King accessible room was $259 per night. Seems really high to me for this hotel chain.
Staff was super nice and efficient. Complimentary breakfast was good! The hostess early Sunday 10/13 was so nice. She really took pride in the layout and presentation of the food. Coffee was perfect!!
As far as the room... could use a refresh.
Wallcovering peeling in the room. Carpet could use a deep cleaning. Facecloths were scarce and thin.
Cammy
Cammy, 2-night trip
Verified Hotels.com guest review
8/10 Very good
14 Oct 2024
George
George, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
13 Oct 2024
John
John, 2-night business trip
Verified Hotels.com guest review
6/10 Good
13 Oct 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 Oct 2024
Cristy
Cristy, 3-night trip
Verified Hotels.com guest review
8/10 Very good
1 Oct 2024
Jeffrey
Jeffrey, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 Sept 2024
Decent hotel with very accommodating staff. Was given a handicap room for some reason even though I didn’t request it. Noticed a couple dead bugs on the floor and on one of sheets.
Arthur
Arthur, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Sept 2024
Room was nice and comfortable bathroom can use updating i.e. sink can use a vanity underneath it to block seeing the wood framing around the pipes, very unsightly to see. Rust in some areas. Beds were very comfortable room was very quiet which was nice
Maureen
Maureen, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
15 Sept 2024
We have stayed here several times and are always happy with the quality of this hotel. My one complaint is that the shower in our room was slightly broken. It took a ton of force to pull the knob out in order to get the water running and it was just as difficult to shut the water off. As always, service and breakfast were great.
Mairin
Mairin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Sept 2024
Staff was really friendly and welcoming, room was decent and clean, nice breakfast.
Karyn
Karyn, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
10 Sept 2024
The woman running the desk was quick, efficient and friendly
Stephanie
Stephanie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 Sept 2024
Although the hotel did not seem very booked, we were put in a handicapped room, which was interesting. Unfortunately the toilet was leaking. However, the service by the employees was exceptional.
Penny
Penny, 1-night family trip
Verified Hotels.com guest review
6/10 Good
7 Sept 2024
We picked this hotel for use of the pool! Found pool closed for season (5 Sept 24). Would have stayed on different site if open pool!
NO NOTICE on season for pool on web site!!!
Bruce
Bruce, 1-night romance trip
Verified Travelocity guest review
6/10 Good
3 Sept 2024
Roberto
Roberto, 1-night trip
Verified Expedia guest review
8/10 Very good
31 Aug 2024
Location provided a central area of what we planning on doing in the area
Bart
Bart, 2-night trip
Verified Expedia guest review
2/10 Poor
25 Aug 2024
The fire alarm didn’t work in our room and the entire hotel had to evacuate twice without us knowing the alarm was sounding . We heard people yelling and slamming the outside door, that’s the only way we knew.
There was also poop on the floor outside of our door.