My girlfriend and I had a wonderful time staying here. When we booked the trip, we had booked a standard suite. Upon arrival, we were offered an upgraded suite with a living room, private balcony, mini bar, kitchenette, etc. It was such a nice surprise! We had a wonderful time being able to sit on the deck and watch as tour groups walked by (and even took photos of the beautiful building)! The location was great, right next to the gardens and in the hear of the barrio Santa Cruz. The hotel staff were kind and helpful. They helped us reserve a taxi to the airport which was extremely easy and convenient. Would definitely recommend!