Novotel Rotorua Lakeside

Luxury hotel with indoor pool, near Polynesian Spa

Choose dates to view prices

Mon, Mar 16
Tue, Mar 17
March 2026
2
April 2026
Experience a tranquil retreat in the heart of Rotorua at Novotel Rotorua Lakeside. Unwind with breakfast or dinner at Atlas, then rejuvenate in one of the 6 spa tubs or take a refreshing dip in the indoor pool. With helpful staff, free public WiFi and dry cleaning services available.
Good

Popular amenities

  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and 6 hot tubs
  • Breakfast available
  • Fitness center
  • Self parking
  • Children's pool
  • 24-hour room service
  • Conference center
  • Business center
  • 10 meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
$114 nightly
$131 total
Mar 30 - Mar 31
Total with taxes and fees

Room options

Showing 7 of 7 rooms
Lake view
Twin Room, 2 Queen Beds, Lake View | Hypo-allergenic bedding, minibar, in-room safe, desk
Twin Room, 2 Queen Beds, Lake View | Hypo-allergenic bedding, minibar, in-room safe, desk
Twin Room, 2 Queen Beds, Lake View | Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Room, 2 Queen Beds, Lake View

Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
  • Lake view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
Lake view
Junior Suite, 1 King Bed, Lake View | Hypo-allergenic bedding, minibar, in-room safe, desk
Junior Suite, 1 King Bed, Lake View | Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Lake View

Good

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
  • Lake view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Executive Suite | Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, bathrobes
Executive Suite | Hypo-allergenic bedding, minibar, in-room safe, desk
Executive Suite | Hypo-allergenic bedding, minibar, in-room safe, desk
Executive Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite

Very good

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
  • Lake view
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed
Royal Suite, 3 Bedrooms | Living area | LED TV
Royal Suite, 3 Bedrooms | Hypo-allergenic bedding, minibar, in-room safe, desk
Royal Suite, 3 Bedrooms | Hypo-allergenic bedding, minibar, in-room safe, desk
Royal Suite, 3 Bedrooms | Hypo-allergenic bedding, minibar, in-room safe, desk

Royal Suite, 3 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
  • Lake view
  • 2637 sq ft
  • Sleeps 6
  • 3 Double Beds
Combined shower/tub, eco-friendly toiletries, hair dryer, bathrobes
Twin Room, 2 Queen Beds, City View | Hypo-allergenic bedding, minibar, in-room safe, desk
Twin Room, 2 Queen Beds, City View | Hypo-allergenic bedding, minibar, in-room safe, desk
Twin Room, 2 Queen Beds, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Room, 2 Queen Beds, City View

Very good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
Combined shower/tub, eco-friendly toiletries, hair dryer, bathrobes
Room, 1 King Bed, City View | Hypo-allergenic bedding, minibar, in-room safe, desk
Room, 1 King Bed, City View | Hypo-allergenic bedding, minibar, in-room safe, desk
Room, 1 King Bed, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Lake view
Room, 1 King Bed, Lake View | Hypo-allergenic bedding, minibar, in-room safe, desk
Room, 1 King Bed, Lake View | Hypo-allergenic bedding, minibar, in-room safe, desk
Room, 1 King Bed, Lake View | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Lake View

Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Pillow menu
  • Lake view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
9-11 Tutanekai St, P O Box 348, Rotorua, 3201

What's nearby

  • Rotorua i-SITE Visitor Centre - 2 min walk - 0.2 km
  • Rotorua Night Market - 2 min walk - 0.2 km
  • Eat Street - 2 min walk - 0.2 km
  • Tamaki Maori Village - 5 min walk - 0.4 km
  • Rotorua Central Mall - 8 min walk - 0.7 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Poco. - ‬2 min walk
  • ‪Thai Central Restaurant Rotorua - ‬6 min walk
  • ‪Pig & Whistle - ‬1 min walk
  • ‪Starbucks Rotorua - ‬3 min walk
  • ‪Fat Dog Cafe & Bar - ‬1 min walk

About this property

Novotel Rotorua Lakeside

Novotel Rotorua Lakeside puts you within a 10-minute drive of Polynesian Spa and Skyline Rotorua. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Atlas, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a children's pool. Fellow travelers say great things about the helpful staff and breakfast.

At a glance

Hotel size

    • 199 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas (60 minutes per day)
    • WiFi (speed: 50+ Mbps) in rooms*

Parking

    • Uncovered onsite self parking (NZD 15.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Hiking/biking trails nearby

Working away

  • Business center
  • 10 meeting rooms
  • Computer station
  • Conference center (3444 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Built in 1996
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • 6 hot tubs
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 50+ Mbps)
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Atlas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Clarkes Bar - This bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: NZD 100 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for NZD 10 per 24-hour period (rates may vary)
  • Full breakfast is offered for an extra charge of approximately NZD 34 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge of NZD 20 (subject to availability)

Parking

  • Uncovered self parking costs NZD 15.00 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 11 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses geothermal energy.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Lakeside Novotel
Lakeside Rotorua
Novotel Lakeside Hotel
Novotel Lakeside Hotel Rotorua
Novotel Lakeside Rotorua
Novotel Rotorua
Novotel Rotorua Lakeside
Rotorua Lakeside
Rotorua Novotel
Rotorua Novotel Lakeside
Accor Rotorua Lakeside
Novotel Rotorua Lakeside Hotel Rotorua
Novotel Rotorua Lakeside Hotel
Novotel Lakeside
Novotel Rotorua Lakeside Hotel
Novotel Rotorua Lakeside Rotorua
Novotel Rotorua Lakeside Hotel Rotorua

Frequently asked questions

Does Novotel Rotorua Lakeside offer free cancellation for a full refund?

Yes, Novotel Rotorua Lakeside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Rotorua Lakeside?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 6 AM to 11 PM.

Are pets allowed at Novotel Rotorua Lakeside?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Novotel Rotorua Lakeside?

Yes. Self parking costs NZD 15.00 per night. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Novotel Rotorua Lakeside?

Check-in start time: 2 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of NZD 20 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Novotel Rotorua Lakeside and nearby?

Have fun during the warmer months with activities nearby such as hiking. Soothe your senses in one of the 6 hot tubs or make use of other amenities, which include an indoor pool and a fitness center. Novotel Rotorua Lakeside also has a garden.

Are there restaurants at or near Novotel Rotorua Lakeside?

Yes, Atlas offers alfresco dining and international cuisine.

What's the area around Novotel Rotorua Lakeside like?

Novotel Rotorua Lakeside is in Inner City, a short 10-minute walk from Polynesian Spa and 3 minutes' walk from Eat Street. Travelers say the area is walkable and good for shopping.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Novotel Rotorua Lakeside Reviews

7.8

Good

7.8

Cleanliness

9.0

Location

8.2

Staff & service

7.6

Property conditions & facilities

Popular mentions

RoomLocationService staffBreakfastBathroomRestaurantBedLakeShowerLobby

10/10 Exceptional

Clean room, friendly staff.
Vassa, 1-night trip

10/10 Exceptional

Great loved all extras like pool and gym
Kusay, 5-night trip

10/10 Exceptional

Wonderful staff great room
Aaron, 1-night trip

10/10 Exceptional

Great location and a great hotel
Jacobus J, 1-night trip

10/10 Exceptional

Lovely location, beautiful rooms, convenient
Trudy, 3-night trip

10/10 Exceptional

Excellently
Flores, 4-night trip

10/10 Exceptional

Great place to stay
Tesi, 1-night trip

4/10 Fair

This hotel is desperately in need of renovation and management training. It falls well below the standard in the brand.
Peter, 3-night trip

10/10 Exceptional

Great hotel. Our room was large with a great view of the lake. Would definitely stay again
Andrea, 2-night trip

10/10 Exceptional

Nice location. Close to great eating establishments
Francesco, 4-night trip

10/10 Exceptional

Family-friendly hotel. Good weekend away
Azamal, 2-night trip

8/10 Very good

Excelent
Eric G, 2-night trip

10/10 Exceptional

Room Service steak was well done when I ordered Medium Rare. Dissapointed but everything else great
juston, 3-night trip

6/10 Good

We loved the spa and how friendly the staff were. My daughter loved the way we were welcomed.
George, 1-night trip

10/10 Exceptional

Great location - noisy from eat street bars if on that side.
Stacey, 2-night trip

10/10 Exceptional

Great location, close to lots of activities and restaurants. Would definitely stay here again!
Ashley, 2-night trip

10/10 Exceptional

Nice place great service & food was fantastic
MARK, 1-night trip

10/10 Exceptional

Absolutely fantastic staff at this hotel. Just a note, they charge for parking
Abbey, 4-night trip

8/10 Very good

Breakfast offers has fantastic with many varieties. It was a great stay the bed is comfortable and staff was very helpful. Plenty of parking around.
Kenny, 1-night trip

10/10 Exceptional

The bed was very soft which may suit some travellers but not me
Kathleen, 4-night trip

8/10 Very good

Facilities and location were great :)
Maria, 2-night trip

6/10 Good

Room seemed to be until A gunny smell, leaky fridge, spilled milk that had not been cleaned up, rusty rails in bathroom. Could be a lot better at reception
Steven, 1-night trip

10/10 Exceptional

Excellent
Rachel, 2-night trip

10/10 Exceptional

Nice place very modern and convenient
Shamil, 2-night trip

8/10 Very good

Breakfast menu could be better.
Erin, 1-night trip