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Novotel Rotorua Lakeside

Luxury hotel with indoor pool, near Polynesian Spa

Choose dates to view prices

Novotel Rotorua Lakeside offers a great location, putting you within a short 10-minute walk of Polynesian Spa. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Atlas, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a children's pool. Fellow travellers say great things about the helpful staff and breakfast.
Good

Popular amenities

  • Parking available
  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool and 6 hot tubs
  • Breakfast available
  • Fitness centre
  • Self parking
  • Children's pool
  • 24-hour room service
  • Conference centre
  • Business centre
  • 10 meeting rooms
  • Terrace

For families (6)

  • Free cots/infant beds
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
£86
includes taxes & fees
30 Oct - 31 Oct

Room options

Showing 8 of 8 rooms
A hotel room with two beds, a large window with a view, a framed picture on the wall, and a nightstand with a lamp.

Twin Room, 2 Queen Beds, Lake View

Good
  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
Room

Junior Suite, 1 King Bed, Lake View

Good
  • Lake view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
A modern living room with a sofa, a coffee table, and a staircase with glass railings.

Executive Suite

Very good
  • Lake view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed
A spacious living area with a sofa, armchairs, a coffee table, and a large window.

Royal Suite, 3 Bedrooms

  • Lake view
  • 245 sq m
  • Sleeps 6
  • 3 Double Beds
A hotel room with a bed, a sofa, a desk, a chair, a TV, and a window with a view of trees.

Room, 1 King Bed, Accessible, City View

Exceptional
  • Sleeps 2
  • 1 King Bed
Room

Twin Room, 2 Queen Beds, City View

Very good
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
A hotel room with a bed, a sofa, a desk, a chair, a TV, and a window with a view of trees.

Room, 1 King Bed, City View

Good
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
A hotel room with a large bed, a sofa, a small table, and a view of the sea.

Room, 1 King Bed, Lake View

Good
  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Map
9-11 Tutanekai St, P O Box 348, Rotorua, 3201

What's nearby

  • Rotorua i-SITE Visitor Centre - 2 min walk - 0.2 km
  • Rotorua Night Market - 2 min walk - 0.2 km
  • Eat Street - 2 min walk - 0.2 km
  • Tamaki Maori Village - 5 min walk - 0.5 km
  • Rotorua Central Mall - 8 min walk - 0.7 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Poco. - ‬2 min walk
  • ‪Thai Central Restaurant Rotorua - ‬6 min walk
  • ‪CBK Craft Bar & Kitchen - ‬3 min walk
  • ‪El Mexican Zapata - ‬2 min walk
  • ‪The Early Bird Coffee - ‬3 min walk

About this property

Novotel Rotorua Lakeside

  • Novotel Rotorua Lakeside offers a great location, putting you within a short 10-minute walk of Polynesian Spa. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Atlas, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a children's pool. Fellow travellers say great things about the helpful staff and breakfast.

At a glance

CHECK-IN
14:00
CHECK-OUT
11:00

Hotel size

    • 199 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas (60 minutes per day)
    • Wi-Fi (speed: 50+ Mbps) in rooms*

Parking

    • Uncovered on-site self-parking (NZD 15.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Hiking/biking trails nearby

Working away

  • Business centre
  • 10 meeting rooms
  • Computer station
  • Conference centre (3444 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • Built in 1996
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • 6 hot tubs
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Uses some LED lighting
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Front entrance ramp
  • Well-lit path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 50+ Mbps)
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries
  • Water-efficient showers only

Special features

Dining

Atlas – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Clarkes Bar – This bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Qualmark Sustainable Tourism Business Award. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Refundable deposits

  • Deposit: NZD 100 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for NZD 10 per 24-hour period (rates may vary)
  • Full breakfast is offered for an extra charge of approximately NZD 34 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of NZD 20 (subject to availability)

Pets

  • Service animals exempt from fees

Parking

  • Uncovered self-parking costs NZD 15.00 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 11 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Lakeside Novotel
Lakeside Rotorua
Novotel Lakeside Hotel
Novotel Lakeside Hotel Rotorua
Novotel Lakeside Rotorua
Novotel Rotorua
Novotel Rotorua Lakeside
Rotorua Lakeside
Rotorua Novotel
Rotorua Novotel Lakeside
Accor Rotorua Lakeside
Novotel Rotorua Lakeside Hotel Rotorua
Novotel Rotorua Lakeside Hotel
Novotel Lakeside
Novotel Rotorua Lakeside Hotel
Novotel Rotorua Lakeside Rotorua
Novotel Rotorua Lakeside Hotel Rotorua

Frequently asked questions

Does Novotel Rotorua Lakeside offer free cancellation for a full refund?

Yes, Novotel Rotorua Lakeside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Rotorua Lakeside?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 6 AM to 11 PM.

Are pets allowed at Novotel Rotorua Lakeside?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Novotel Rotorua Lakeside?

Yes. Self-parking costs NZD 15.00 per night. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Novotel Rotorua Lakeside?

Check-in start time: 2 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of NZD 20 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Novotel Rotorua Lakeside and nearby?

Have fun during the warmer months with activities nearby such as hiking. Soothe your senses in one of the 6 hot tubs or make use of other amenities, which include an indoor pool and a fitness centre. Novotel Rotorua Lakeside also has a garden.

Are there restaurants at or near Novotel Rotorua Lakeside?

Yes, Atlas offers al fresco dining and international cuisine.

What's the area around Novotel Rotorua Lakeside like?

Novotel Rotorua Lakeside is in Inner City, a short 10-minute walk from Polynesian Spa and 3 minutes' walk from Eat Street. Travellers say that the area is walkable and good for shopping.

Have a question?

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Novotel Rotorua Lakeside Reviews

7.8

Good

7.8

Cleanliness

7.8

Amenities

8.2

Staff & service

7.4

Property conditions & facilities

Popular mentions

RoomLocationService staffBreakfastBathroomRestaurantBedLakeShowerLobby
Verified review

10/10 Exceptional

Lovely place. room nice and clean wonderful view of lake outside window..excellent pool and thermal soak tubs.easy waling distance to parks, eateries and places to see..highly recommend this location
Verified review

10/10 Exceptional

Everything was fantastic, location was perfect write near Eat Street and the thermal pools in the hotel were a hit with the whole family.
Verified review

8/10 Very good

Shower was hot and cold constantly changing. Bed was comfortable. Room service menu needs an upgrade. Too basic. Location fabulous.
Verified review

10/10 Exceptional

Excellent location
Verified review

10/10 Exceptional

Geothermal pool was relaxing
Verified review

6/10 Good

Great location. Our room was a good size, comfortable bed and a great view, however the bathroom was a little tired and does require an upgrade.
Verified review

10/10 Exceptional

Awesome stay and friendly helpful staff
Verified review

10/10 Exceptional

A really great central city hotel with friendly and helpful staff. We went as a family of 4 and had a nice big room for all of us. The kids particularly enjoyed the buffet breakfast! The staff were helpful with parking options and with access to the storage rooms for our bikes. We would definitely stay again.
Verified review

10/10 Exceptional

Great breakfast buffet selection, good indoor hot pools, nice bar if you wanted a drink. Our room was basic (as we selected) and was clean enough, had all the sky channels. There were 2x EV chargers if you have an EV vehicle.
Verified review

6/10 Good

The lobby and bar were really nice! The staff were friendly and helpful. The carpet in the rooms were worn and dirty. The bed was comfortable.
Verified review

10/10 Exceptional

Excellent hotel, the service was perfect , location awesome great place to stay
Verified review

10/10 Exceptional

Breakfast was varied and frest. Pool facilities great with kids. Generous rooms with comfy beds.
Verified review

8/10 Very good

Natural pools were nice.
Verified review

10/10 Exceptional

Reception staff was very helpful & the facilities were great! ill definitely look to stay here again.
Verified review

8/10 Very good

Great value for money as we had a good last-minute deal. Enjoyed the stay. And the Spa was the highlight. Friendly staff. Great atmosphere. Well located. Only issue is that the room is quite rundown. Needs renovation.
Verified review

8/10 Very good

Average, good location for tourist
Verified review

8/10 Very good

The bar was good. The staff very friendly
Verified review

10/10 Exceptional

Clean room, friendly staff.
Verified review

10/10 Exceptional

Amazing hotel location and pool/geothermal spas
Verified review

10/10 Exceptional

Great location and a great hotel
Verified review

10/10 Exceptional

Near food street, food everywhere
Verified review

10/10 Exceptional

The pool was great!
Verified review

10/10 Exceptional

Lovely location, beautiful rooms, convenient
Verified review

8/10 Very good

Front desk staff were lovely
Verified review

10/10 Exceptional

Great hotel awesome location