10/10 Exceptional
Clean room, friendly staff.
Vassa
Vassa, 1-night trip
Novotel Rotorua Lakeside
Luxury hotel in Rotorua with indoor pool and restaurant
Choose dates to view prices
Experience a tranquil retreat in the heart of Rotorua at Novotel Rotorua Lakeside. Unwind with breakfast or dinner at Atlas, then rejuvenate in one of the 6 spa tubs or take a refreshing dip in the indoor pool. With helpful staff, free public WiFi and dry cleaning services available.
7.8
Good
Popular amenities
- Parking available
- Free Wi-Fi
- Connecting rooms available
- Air-conditioning
Main amenities (12)
- Daily housekeeping
- Restaurants and bar/lounge
- Indoor pool and 6 hot tubs
- Breakfast available
- Fitness centre
- Self parking
- Children's pool
- 24-hour room service
- Conference centre
- Business centre
- 10 meeting rooms
- Terrace
For families (6)
- Children stay free
- Free cots/infant beds
- Children's pool
- Fridge
- Connecting/adjoining rooms available
- Private bathroom
£87
includes taxes & fees
12 Apr - 13 Apr
Room options
Showing 7 of 7 rooms
Twin Room, 2 Queen Beds, Lake View
7.2Good
27 reviews
- Lake view
- 28 sq m
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
Junior Suite, 1 King Bed, Lake View
7.6Good
4 reviews
- Lake view
- 41 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed
Executive Suite
8.0Very good
1 review
- Lake view
- 72 sq m
- Sleeps 4
- 1 King Bed
Royal Suite, 3 Bedrooms
- Lake view
- 245 sq m
- Sleeps 6
- 3 Double Beds
Twin Room, 2 Queen Beds, City View
8.2Very good
72 reviews
- City view
- 28 sq m
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
Room, 1 King Bed, City View
7.8Good
36 reviews
- City view
- 28 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed
Room, 1 King Bed, Lake View
7.8Good
14 reviews
- Lake view
- 28 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed
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About the area
9-11 Tutanekai St, P O Box 348, Rotorua, 3201
What's nearby
- Rotorua i-SITE Visitor Centre - 2 min walk - 0.2 km
- Rotorua Night Market - 2 min walk - 0.2 km
- Eat Street - 2 min walk - 0.2 km
- Tamaki Maori Village - 5 min walk - 0.4 km
- Rotorua Central Mall - 8 min walk - 0.7 km
Getting around
- Rotorua (ROT-Rotorua Regional) - 13 min drive
Restaurants
- Poco. - 2 min walk
- Thai Central Restaurant Rotorua - 6 min walk
- Pig & Whistle - 1 min walk
- Starbucks Rotorua - 3 min walk
- Fat Dog Cafe & Bar - 1 min walk
About this property
Novotel Rotorua Lakeside
When visiting Rotorua, Novotel Rotorua Lakeside is a great choice to consider. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Atlas, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a children's pool. Fellow travellers say great things about the helpful staff and breakfast.
At a glance
Hotel size
- 199 rooms
- Arranged over 5 floors
Arriving/Leaving
- Check-in start time: 2 PM; check-in end time: midnight
- Contactless check-in and check-out are available
- Express check-in/out available
- Early check-in subject to availability
- Minimum check-in age – 18
- Check-out time is 11 AM
- Contactless check-out
- Late check-out subject to availability
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas (60 minutes per day)
- Wi-Fi (speed: 50+ Mbps) in rooms*
Parking
- Uncovered on-site self-parking (NZD 15.00 per night; includes in/out privileges)
- Wheelchair-accessible parking on site
- On-site parking is limited
- Electric vehicle charging point on site
Other information
- Designated smoking areas
Property amenities
Food and drink
- Full breakfast (surcharge) each morning 6 AM–10:30 AM
- Restaurant
- Bar/lounge
- 24-hour room service
- Water dispenser
Travelling with children
- Children stay for free (see details)
- Children's pool
What to do
- Hiking/biking trails nearby
Working away
- Business centre
- 10 meeting rooms
- Computer station
- Conference centre (3444 square feet of space)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in reception
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Bike hire
Facilities
- Built in 1996
- Safe-deposit box at front desk
- Garden
- Terrace
- Fitness centre
- An indoor pool
- 6 hot tubs
- Vegan dining options
- Vegetarian dining options
- Locally owned and organised tours and activities
- Local artist showcase
- At least 10% of profits reinvested in community and sustainability
- Local culture and ecosystem education
- 100% renewable energy
- At least 80% of lighting from LEDs
- Comprehensive recycling policy
- No plastic soft drinks bottles
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic water bottles
- Reusable cups only
- Reusable tableware only
- Banquet hall
Accessibility
- Lift
- Lift door width (centimetres): 91
- Wheelchair-accessible parking
- 4 on-site accessible parking spaces
- Wheelchair-accessible path to lift
- Front entrance ramp
- Well-lit path to entrance
- Thin carpet in room
Room amenities
Be entertained
- LED television
- Digital TV channels
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Coffee/tea maker
- Electric kettle
- Bathrobes and slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Soundproofed rooms
- Free cot/infant bed
- Bed sheets provided
Freshen up
- Private bathroom
- Shower/bath combination
- Eco-friendly toiletries
- Hairdryer
- Towels
Stay connected
- Desk
- Wireless Internet access (surcharge) (speed of 50+ Mbps)
- Phone
Food and drink
- Fridge
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
- Eco-friendly toiletries
- Bulk dispenser for toiletries
- Eco-friendly cleaning products provided
- LED light bulbs
- Water-efficient showers only
Special features
Dining
Atlas – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Clarkes Bar – This bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Awards and affiliations
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
- Deposit: NZD 100 per accommodation, per night
Optional extras
- WiFi is available in guest rooms for NZD 10 per 24-hour period (rates may vary)
- Full breakfast is offered for an extra charge of approximately NZD 34 per person
- Early check-in can be arranged for an extra charge (subject to availability)
- Late checkout can be arranged for an extra charge of NZD 20 (subject to availability)
Parking
- Uncovered self-parking costs NZD 15.00 per night with in/out privileges
Pool, spa, & gym (if applicable)
- Pool access available from 6 AM to 11 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses geothermal energy.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Also known as
Lakeside Novotel
Lakeside Rotorua
Novotel Lakeside Hotel
Novotel Lakeside Hotel Rotorua
Novotel Lakeside Rotorua
Novotel Rotorua
Novotel Rotorua Lakeside
Rotorua Lakeside
Rotorua Novotel
Rotorua Novotel Lakeside
Accor Rotorua Lakeside
Novotel Rotorua Lakeside Hotel Rotorua
Novotel Rotorua Lakeside Hotel
Novotel Lakeside
Novotel Rotorua Lakeside Hotel
Novotel Rotorua Lakeside Rotorua
Novotel Rotorua Lakeside Hotel Rotorua
Frequently asked questions
Does Novotel Rotorua Lakeside offer free cancellation for a full refund?
Yes, Novotel Rotorua Lakeside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Rotorua Lakeside?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 6 AM to 11 PM.
Are pets allowed at Novotel Rotorua Lakeside?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Rotorua Lakeside?
Yes. Self-parking costs NZD 15.00 per night. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Novotel Rotorua Lakeside?
Check-in start time: 2 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of NZD 20 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Novotel Rotorua Lakeside and nearby?
Have fun during the warmer months with activities nearby such as hiking. Soothe your senses in one of the 6 hot tubs or make use of other amenities, which include an indoor pool and a fitness centre. Novotel Rotorua Lakeside also has a garden.
Are there restaurants at or near Novotel Rotorua Lakeside?
Yes, Atlas offers al fresco dining and international cuisine.
What's the area around Novotel Rotorua Lakeside like?
Novotel Rotorua Lakeside is in Inner City, a short 1-minute walk from Rotorua Night Market and 3 minutes' walk from Eat Street. Travellers say that the area is walkable and good for shopping.
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Novotel Rotorua Lakeside Reviews
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
8.8
Location
8.2
Staff & service
7.6
Property conditions & facilities
Popular mentions
RoomLocationService staffBreakfastBathroomRestaurantLakeBedShowerLobby10/10 Exceptional
Our “room” was actually a two bedroom unit with living area and kitchenette. A real plus was the washer/dryer in the bathroom. Decent location splitting the difference between the CBD and Mount Eden. Underground parking for a fee, the ramps were steep and narrow but we had a small car so not too scary.
Michael
Michael, 2-night trip
10/10 Exceptional
Amazing hotel location and pool/geothermal spas
Kayne
Kayne, 2-night trip
6/10 Good
Poor room conditions and generally staff forget manners in acknowledging there guests
Manoj
Manoj, 2-night trip
8/10 Very good
Front desk staff were lovely
Wanda
Wanda, 3-night trip
10/10 Exceptional
Wonderful staff great room
Aaron
Aaron, 1-night trip
10/10 Exceptional
Great loved all extras like pool and gym
Kusay
Kusay, 5-night trip
10/10 Exceptional
nice place
clifton
clifton, 1-night trip
10/10 Exceptional
Great location and a great hotel
Jacobus J
Jacobus J, 1-night trip
10/10 Exceptional
Lovely location, beautiful rooms, convenient
Trudy
Trudy, 3-night trip
10/10 Exceptional
Great place to stay
Tesi
Tesi, 1-night trip
10/10 Exceptional
I enjoyed my stayed, kids were happy. Buffet breakfast & dinner was good. Staff were helpful and accommodating. Handy location. Highly recommended!
Anel Joy
Anel Joy, 2-night trip
10/10 Exceptional
Excellently
Flores
Flores, 4-night trip
8/10 Very good
Room was nice, staff were very courteous, check-in was a breeze.
My only issue was the long hallways being so dark (the black doors dont help)
Pura
Pura, 1-night trip
10/10 Exceptional
Great hotel. Our room was large with a great view of the lake. Would definitely stay again
Andrea
Andrea, 2-night trip
4/10 Fair
This hotel is desperately in need of renovation and management training. It falls well below the standard in the brand.
Peter
Peter, 3-night trip
10/10 Exceptional
Nice location. Close to great eating establishments
Francesco
Francesco, 4-night trip
10/10 Exceptional
Family-friendly hotel. Good weekend away
Azamal
Azamal, 2-night trip
8/10 Very good
Excelent
Eric G
Eric G, 2-night trip
6/10 Good
We loved the spa and how friendly the staff were. My daughter loved the way we were welcomed.
George
George, 1-night trip
10/10 Exceptional
Great location - noisy from eat street bars if on that side.
Stacey
Stacey, 2-night trip
10/10 Exceptional
Room Service steak was well done when I ordered Medium Rare. Dissapointed but everything else great
juston
juston, 3-night trip
10/10 Exceptional
Great location, close to lots of activities and restaurants. Would definitely stay here again!
Ashley
Ashley, 2-night trip
10/10 Exceptional
Nice place great service & food was fantastic
MARK
MARK, 1-night trip
10/10 Exceptional
Absolutely fantastic staff at this hotel. Just a note, they charge for parking
Abbey
Abbey, 4-night trip
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