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All properties in Rotorua, Bay of Plenty Region, New Zealand
1 room, 2 adults

Prince's Gate Hotel

4.5-starOfficial New Zealand Rating provided by Qualmark®
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
1057 Arawa Street, Rotorua, Bay of Plenty, 3010, New Zealand

Luxury hotel with 2 restaurants, near Polynesian Spa
  • Free WiFi
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's pool
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Vibe
Awesome vibe
Cleanliness
Quite clean

Prince's Gate Hotel

from £68
  • Two Bedroom Suite (In Adjacent Building)
  • One Bedroom Suite (In Adjacent Building)
  • Designer Room
  • Estate Room
  • Classic Room
  • Snug Room
  • Premium Two Bedroom Suite (In Adjacent Building)
  • Duchess Suite
  • Monarch Suite (In Adjacent Building)

What’s around Prince's Gate Hotel

Landmarks

  • In a regional park
  • Polynesian Spa - 6-minute walk
  • Rotorua i-SITE Visitor Centre - 2-minute walk
  • Sir Howard Morrison Performing Arts Centre - 2-minute walk
  • Tamaki Maori Village - 3-minute walk
  • Government Gardens - 4-minute walk
  • Rotorua Arts Village - 4-minute walk
  • Blue Baths - 4-minute walk

Getting around

  • Rotorua (ROT-Rotorua Regional) 10-min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-10:00 AM
  • Check-out time is 10 AM
If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

  • Free nearby parking

Offsite

  • Area shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Number of outdoor pools - 3
  • Indoor pool
  • Spa services on site
  • Spa tub
  • Outdoor seasonal pool
  • Sauna
  • Children's pool
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 2
  • Year Built – 1897
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Wheelchair accessible
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Hindi

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The spa is equipped with a sauna. Public bath/onsen services include an outdoor public bath.

Dining

Nellie Budd Restaurant – This poolside restaurant only serves dinner.Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Duke's Restaurant – This poolside restaurant serves breakfast, brunch, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Duke's Bar – This bar only serves light fare. Open daily.

Prince's Gate Hotel’s small print

Also known as

  • Princes Gate Hotel Rotorua
  • Prince's Gate Hotel Rotorua
  • Prince's Gate Hotel Hotel Rotorua
  • Princes Gate Hotel
  • Princes Gate Rotorua
  • Hotel Princes Gate
  • Prince's Gate Hotel Rotorua
  • Prince's Gate Rotorua
  • Prince's Gate Hotel Hotel
  • Prince's Gate Hotel Rotorua
  • Prince's Gate Hotel Hotel Rotorua

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Hot springs access available from 7:00 AM to 10:00 PM.
  • This property does not have lifts.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

    Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Rollaway beds are available for NZD 50.0 per day

    Breakfast costs between NZD 30 and NZD 30 for adults, and NZD 15 and NZD 15 for children (approximately)

    Cots/Infant beds are available for NZD 15.0 per day

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of NZD 30 per person (one way)

    Area shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Prince's Gate Hotel

    • Does Prince's Gate Hotel offer free cancellation for a full refund?
      Yes, Prince's Gate Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Prince's Gate Hotel?
      No, unfortunately, but there's free parking nearby.
    • Is there a pool at Prince's Gate Hotel?
      Yes, there are 3 outdoor pools, an indoor pool and a children's pool.
    • Are pets allowed at Prince's Gate Hotel?
      Sorry, neither pets and nor service animals are allowed.
    • What are the check-in and check-out times at Prince's Gate Hotel?
      You can check in from 2:00 PM to 10:00 AM. Check-out time is 10 AM.
    • Are there restaurants at or near Prince's Gate Hotel?
      Yes, there are 2 on-site restaurants.
    • Is an airport shuttle service offered by Prince's Gate Hotel?
      Yes, an airport shuttle is available. The charge is NZD 30 per person one way.

    Recent reviews

    Very good 8.4 From 723 reviews

    Very good 8.0
    Lone traveller
    The room was not in the main hotel but in one of the apartments. It was on the ground floor. The apartment was a corner room near the road & was noisy at times. It was very convenient for getting around. The surrounding area is lovely as it is very close to a lovely park. The apartment was clean, comfortable & well appointed
    gb2 night trip
    Exceptional 10.0
    Stylish historic hotel.
    Lovely colonial style hotel on the edge of the Government park area of Rotorua, very convenient for the Sulphur Point reserve and the hot spring spas, as well as much of central Rotorua. Very friendly and helpful staff and a nice bar and restaurant. We ate in there one night and the food was excellent with good use of NZ ingredients. Room was a little on the small side, maybe due to the age of the building but it was comfortable and clean.
    Stewart, gb2 night trip
    Exceptional 10.0
    Little piece of history
    Quaint, older style hotel full of traditional charm. Friendly staff, and lovely spa pools.
    Philip, gb1 night romance trip
    Very good 8.0
    Centrally located, historic hotel
    Historic hotel, good location and comfortable beds. Do not count on the thermal pools, they are small and not very clean.
    Manuela, gb2 night romance trip
    Very good 8.0
    Enjoyed our stay
    Good hotel in great central position
    Jonathan, gb3 night romance trip
    Good 6.0
    Nice looking Hotel
    The room was a bit on the small side, plus being an old place, it was quite creaky, but a good looking hotel.
    Menahem, gb5 night romance trip
    Fair 4.0
    Closed pool
    I wish we had been told the pool was closed for our stay. There were other options available which were just as good for location.
    Alan, gb3 night romance trip
    Exceptional 10.0
    Perfect
    Great hotel , great friendly helpful polite staff , fab room on first floor with balcony outside , a gem of a heritage hotel . Breakfast very good , nice choice though we weren’t sure if we could have juice , cereal etc with a cooked breakfast as wasn’t offered though was on side. Lovely location , walking distance to all the sights , loved it all , rooms had everything we needed though had to ask for more milk & English tea bags ( plenty of green ones though !!) book it , you’ll love it , Happy hour - good prices on alcohol too .
    Angela, gb1 night romance trip
    Good 6.0
    Average
    Very dated hotel not maintained well, bathroom clean. Much noise at night with early start because of location of room. Friendly concierge
    gbRomance trip
    Exceptional 10.0
    a really helpful hotel in our hour of need. Great
    Our stay in Rotorua started off badly causing us to arrive one day late and then to need a local medical facility. The hotel staff were excellent however. there was no issue with us arriving late and when we needed help they couldn't do enough for us. they even took us to the local medical centre, and later made sure we didn't miss out on our booked afternoon activity, When our pick up arrived they told them what had happened and arranged for him to meet us outside the medical centre. absolution 1st class service thank you very much!!! The hotel is situation at the end of but just off Fenton street, one of the town's main streets. it has a lovely little restaurant and a geo-thermal pool in the garden. We had booked a Snug room and this it was but it suited our needs for the time we were there. If we go back to Rotorua in the future i'd certainly stay at this hotel.
    John, gb2 night romance trip

    Prince's Gate Hotel

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