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Mercure Hotel Hamburg City

4.0 star property
Riverfront hotel with restaurant, near Miniatur Wunderland

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Hamburg City

Exterior
Exterior
Terrace/patio
Exterior
Junior Suite, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Sauna
  • Self parking
  • Room service
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Computer station

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is £81
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Privilege, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free minibar items
LCD TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Privilege, Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Bathrobes
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Junior Suite, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
LCD TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Privilege, Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • City view
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior

Prize by Radisson, Hamburg City

Pet-friendly
Parking available
Free WiFi
Restaurant
8.2 out of 10, Very good, (707)
The price is £52
includes taxes & fees
24 Dec - 25 Dec
Prize by Radisson, Hamburg City
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About the area

Map
Amsinckstr. 53, Hamburg, HH, 20097

What's nearby

  • Mehr!-Theater am Großmarkt - 15 min walk - 1.3 km
  • Hamburg City Hall - 3 min drive - 2.0 km
  • Miniatur Wunderland - 3 min drive - 2.5 km
  • Elbe Philharmonic Hall - 4 min drive - 2.7 km
  • Hamburg Cruise Center - 4 min drive - 2.6 km

Getting around

  • Hamburg Airport (HAM) - 37 min drive
  • Hamburg Central Station - 16 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 17 min walk
  • HafenCity Universität Hamburg Station - 21 min walk
  • Hammerbrook S-Bahn - 8 min walk
  • Steinstrasse U-Bahn - 10 min walk
  • Steinstraße Station - 13 min walk

Restaurants

  • ‪Maya Kaffeerösterei - ‬8 min walk
  • ‪Restaurant Hobenköök - ‬13 min walk
  • ‪Hamburger Food Market - ‬3 min walk
  • ‪Jawa - ‬9 min walk
  • ‪Superbude St. Georg - ‬11 min walk

About this property

Mercure Hotel Hamburg City

At Mercure Hotel Hamburg City, you'll be a short five-minute drive from Hamburg City Hall and Miniatur Wunderland. After relaxing in the sauna, guests can grab a bite to eat at Bar/Bistro, which serves breakfast, lunch and dinner. This eco-friendly hotel also features a bar/lounge, a snack bar/deli and a terrace. Public transportation is only a short walk: Hammerbrook S-Bahn is 8 minutes and Steinstrasse U-Bahn is 10 minutes.

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 187 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 24 per day)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Free use of nearby fitness centre
  • Hiking/biking trails nearby
  • Sailing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 89
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible business centre
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 94
  • Step-free path to entrance

Room amenities

Be entertained

  • 49-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Bar/Bistro – This bistro serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 to 24 for adults and EUR 12 to 18 for children

Renovations and closures

The property will be renovating from 30 September 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • Parking area
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self-parking costs EUR 24 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mercure Hamburg City
Mercure Hotel Hamburg City
Mercure Hamburg City Hamburg
Mercure Hamburg
Mercure Hotel Hamburg City Hotel
Mercure Hotel Hamburg City Hamburg
Mercure Hotel Hamburg City Hotel Hamburg

Frequently asked questions

Does Mercure Hotel Hamburg City offer free cancellation for a full refund?
Yes, Mercure Hotel Hamburg City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Hotel Hamburg City?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Hotel Hamburg City?
Yes. Self-parking costs EUR 24 per day.
What are the check-in and check-out times at Mercure Hotel Hamburg City?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Mercure Hotel Hamburg City?
No, this hotel doesn't have a casino, but Casino Esplanade (4-min drive) is nearby.
What is there to do at Mercure Hotel Hamburg City and nearby?
Have fun with nearby activities such as hiking and sailing. Enjoy amenities such as a sauna and a garden.
Are there restaurants at or near Mercure Hotel Hamburg City?
Yes, there's an on-site restaurant, Bar/Bistro.
What's the area around Mercure Hotel Hamburg City like?
Mercure Hotel Hamburg City is located by the river in Hamburg-Mitte, a short 8-minute walk from Hammerbrook S-Bahn and 15 minutes' walk from Moenckebergstrasse.

Mercure Hotel Hamburg City Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Mohammad Ibrahim, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

The location was quiet and a short walk to the main sightseeing attractions. The hotel was very clean and the staff were very friendly. Not much to fault.
Mark, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

It's a great place if you're gonna stay a few days, the breakfast is great 👍 and the rooms too. Definitely I'd choose it again. If you have a lot of luggage, I'd strongly recommend go there through bus, if you take the S-Bahn there'll be a lot of stairs
Verified Expedia guest review

8/10 Very good

Decent, but not what I expected.
Verified Expedia guest review

10/10 Exceptional

Wayne, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wayne, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

ice rooms and friendly staff
Nice rooms, friendly staff.
Maximilian, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Friendly and supportive staff at reception desk
Nice place. I had a few problems getting room service convinced to provide food. But overall ok. Friendly and supportive staff at reception desk!
Maximilian, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel
Nice hotel in a near city Center Location. The room wasn’t cleaned for whatever reason.
Maximilian, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very convenient
Business trip. Very convenient! Nice harbor theme in hotel
Maximilian, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice place close to city center
Nice place close to city center. Food was reasonable good as well.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend Getaway
Although the hotel is not city center, two bus stations are within a three minute walk of the hotel. The hotel is clean and modern and the breakfast buffet was plentiful. if you do not choose to partake in the breakfast at the hotel, there are small bakeries nearby. The rooms were comparable to most chain hotels in Europe and the added water in the fridge was a bonus. I would stay again.
Danielle, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

R, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

6/10 Good

Location okay, but not close enough to the center to walk, about 10 euro cab ride. Staff could be nice especially in the coffee shop which also is the restaurant if you are not part of a larger group. Room alright although bathrooms not made very functional.
1-night family trip
Verified Expedia guest review

8/10 Very good

Family stay
We stayed at the hotel with a 9 month old baby- the cot provided was good. Traditional wooden cot with mattress. Staff were helpful when accommodating sterilising of bottles. Nice lady in cafe gave my son a free teddy- a nice gesture. Would recommend and stay again.
Julie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

JUMPEI, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Really COOL consept in the room.
Terje, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Natasha, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

A decent and low cost stay
The hotel was pleasant, nice staff and comfortable for the money.
Benjamin, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

The hotel is a very good choice for any business travel to Hamburg. My colleagues and me all really appreciated the comfort and location in regards to the proximity to the Hamburg conference center. The rooms are in good condition and kept very clean. However, it was a shame that the breakfast staff that greeted us to assign a table was largely unfriendly and the staff clearing the area was very slow when it came to clearing plates and offering coffee. I would stay again, but I wouldn't include the breakfast.
2-night business trip
Verified Hotels.com guest review

8/10 Very good

very helpful and friendly staff, Appreciated the comfy cup of tea in the Lobby. Good breakfast variety and nice, well priced dinner. We can certainly recommend this for families as well.
S, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Nice Hotel for business
Hotel's location, room size and staff are good. i went there 2 nights for business trip and it is very ideal.
Oktay, 1-night trip
Verified Expedia guest review

8/10 Very good

Good hotel convenient to the port. Local area no idea as in late and left early
Gavin, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Oldies on a stag do !
Nice hotel not too far from the main train station.Rooms clean and e decent size.A/C didnt seem to work in our room but never mentioned it so no complaints really.
Verified Hotels.com guest review