Hamburg (ZMB-Hamburg Central Train Station) - 21 min walk
Stadthausbrücke S-Bahn - 1 min walk
Rodingsmarkt U-Bahn - 2 min walk
Rathaus U-Bahn - 8 min walk
Restaurants
Rheinischer Hafen - 1 min walk
Thai Food - 4 min walk
Kardelen - 4 min walk
brasserie TORTUE HAMBURG - 4 min walk
Le Crobag - 4 min walk
About this property
Steigenberger Hotel Hamburg
Steigenberger Hotel Hamburg offers a great location, putting you within a 15-minute walk of Miniatur Wunderland and St. Pauli Piers. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Restaurant am Fleet, one of 2 restaurants, which serves Mediterranean cuisine and is open for breakfast and lunch. Also, Elbe Philharmonic Hall and Reeperbahn are a short five-minute drive away. The helpful staff and walkability get good marks from fellow travellers. Public transportation is only a short walk: Stadthausbrücke S-Bahn is steps away and Rodingsmarkt U-Bahn is 2 minutes.
Languages
English, German
At a glance
Hotel size
235 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Babysitting*
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (EUR 36 per day; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 6:30 AM–11:00 AM
2 restaurants
Bar/lounge
24-hour room service
Travelling with children
Babysitting (surcharge)
What to do
Bike rentals nearby
Sailing nearby
Working away
10 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Bike hire
Facilities
1 building/tower
Built in 1992
ATM/banking
Safe-deposit box at front desk
24-hour fitness centre
Full-service spa
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Banquet hall
Accessibility
Lift
Area rugs in room
Room amenities
Be entertained
49-inch LED TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Espresso maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Dining
Restaurant am Fleet – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and light fare. Guests can enjoy al fresco dining (weather permitting).
STADTHAUS Restaurant &Bar – This restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 35 per person
Children & extra beds
Babysitting is available for an extra charge
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per pet, per day
Parking
Self-parking costs EUR 36 per day with in/out privileges
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Also known as
Hamburg Steigenberger Hotel
Steigenberger Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hamburg Hotel Hamburg
Steigenberger
Steigenberger Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel
Steigenberger Hotel Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel Hamburg
Frequently asked questions
Does Steigenberger Hotel Hamburg offer free cancellation for a full refund?
Yes, Steigenberger Hotel Hamburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Steigenberger Hotel Hamburg?
Yes, dogs are welcome. There's a charge of EUR 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Steigenberger Hotel Hamburg?
Yes. Self-parking costs EUR 36 per day.
What are the check-in and check-out times at Steigenberger Hotel Hamburg?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Steigenberger Hotel Hamburg?
No, this hotel doesn't have a casino, but Casino Esplanade (14-min walk) is nearby.
What is there to do at Steigenberger Hotel Hamburg and nearby?
Have fun with nearby activities such as cycling and sailing. Indulge in a treatment at the spa and make the most of other amenities such as a 24-hour fitness centre.
Are there restaurants at or near Steigenberger Hotel Hamburg?
Yes, there are 2 on-site restaurants, featuring al fresco dining, Mediterranean cuisine and garden views.
What's the area around Steigenberger Hotel Hamburg like?
Steigenberger Hotel Hamburg is in Hamburg City Center, a short 1-minute walk from Stadthausbrücke S-Bahn and 11 minutes' walk from Miniatur Wunderland. Travellers say that the area is walkable and good for shopping.
Steigenberger Hotel Hamburg Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
25 Nov 2024
Birgitte
Birgitte, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2024
Francis
Francis, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2024
From the minute, I arrived, the staff were very engaged, helpful and supportive. The taxi driver would not take a credit card for payment, which has never happened to me in Germany and the concierge didn’t miss a beat and just went out and paid for it so I could get settled into my room. I would definitely recommend this hotel for the people, the location in the overall layout of the hotel.
Kathryn
Kathryn, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
Iurii
Iurii, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
Enjoyable stay
It was a very nice friendly and comfortable hotel
Abigail
Abigail, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
karthik
karthik, 1-night trip
Verified Hotels.com guest review
6/10 Good
7 Sept 2024
Your IT system is terrible.
Your booking system on your website did not work when I booked, so I had to use Expedia instead.
You offer hi speed wifi to H Rewards members, but the registration didn't work. Your staff admitted that it doesn't work. So I had to use slow wifi speed like a non-member.
Your electronic key cards failed to operate the lift. Your staff said this is happening to most guests. So every time that we wanted to go up to our room, we had to get help from staff, who were not immediately available.
I am not impressed. Your Berlin hotel Am Kanzleramt was much better. Your central Hamburg hotel is poorly managed and the IT people should be fired.
Peter
Peter, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
1 Sept 2024
Big, clean room.
Sauna and steam room available for use until 10pm.
Close to two public transport stations.
Sonja
Sonja, 3-night romance trip
Verified Expedia guest review
8/10 Very good
31 Aug 2024
Edward
Edward, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 Aug 2024
Refaat
Refaat, 1-night trip
Verified Expedia guest review
8/10 Very good
26 Aug 2024
Great location, very nice facility, friendly and helpful staff, able to assist in English as well as German. Nice conference facilities, with excellent view, and very good food.
Michael
Michael, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
26 Aug 2024
Refaat
Refaat, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
Beautiful hotel in awesome location. Everything perfect except bed. Form mattress topper uncomfortable & too soft.
Vivian
Vivian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Aug 2024
Beautiful hotel with great location big room with very comfortable bed. Excellent big breakfast and friendly staff
Torben
Torben, 3-night trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2024
Excellent location, friendly and professional staff
Grant
Grant, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 Aug 2024
Kae Sook
Kae Sook, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jul 2024
Clean , friendly and convenient .
ERGIN
ERGIN, 1-night trip
Verified Expedia guest review
4/10 Fair
28 Jul 2024
Robert
Robert, 2-night trip
Verified Hotels.com guest review
4/10 Fair
25 Jul 2024
The front desk never answers their phone, room service took forever, there was a dead fly in our room upon check in, and when more congregated during our stay, staff did little to remedy the problem. Apart from that, the area was great, with local transportation and bistros.
Meghan
Meghan, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Jul 2024
My new go to hotel in Hamburg!!!
Thomas
Thomas, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 Jul 2024
Loved this hotel! The amenities are amazing
Mary
Mary, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Jul 2024
Beautiful 5 star hotel in an amazing location. The rooms were updated in a tasteful and chic way. The location is right by the train station and in an area with reseaurants and coffee shops. It is walking distance to the beautiful city hall. Would definitely come back.