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Shangri-La Shenzhen

Luxury hotel with full-service spa, connected to a shopping centre, near Dongmen Pedestrian Street

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When you stay at Shangri-La Shenzhen, you'll be a short five-minute drive from Huaqiangbei and Dongmen Pedestrian Street. Guests can be pampered with massages at the spa, and Coffee Garden, one of 4 restaurants, serves breakfast, lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other highlights at this luxurious hotel. Fellow travellers love the helpful staff. Public transportation is only a short walk: Luohu Station is 6 minutes and Guomao Station is 9 minutes.
Excellent

Popular amenities

  • Spa
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe

For families (6)

  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • Fridge
  • Connecting/adjoining rooms available
  • Television
£62
includes taxes & fees
16 Oct - 17 Oct

Room options

Showing 11 of 11 rooms
A modern bathroom with a large mirror, a sink, a toilet, and a bathtub.
A hotel room with a large bed, a desk, a chair, a TV, and a window with a view of the countryside.
A hotel room with a large bed, a desk with a chair, a small table, and a view of green hills through a large window.
A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Deluxe Room, 1 King Bed

Wonderful
  • Mountain view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet
A modern bathroom with a large mirror, a sink, a toilet, and a bathtub.
A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of a city and mountains.
A hotel room with two beds, a desk, a chair, a TV, and a large window offering a mountain view.
A hotel room with two beds, a desk, a chair, a TV, and a large window with a view of buildings.

Deluxe Room, 2 Single Beds

Good
  • Mountain view
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet
A hotel lobby with a large window offering a view of green hills, a seating area with sofas and armchairs, a coffee table, and a television on a wooden cabinet.
A hotel room with a large bed, a desk, a chair, a television, and a window with a city view.
A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.
A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Horizon Club, Room, 1 King Bed

Good
  • Hill view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet
A hotel lobby with a large window offering a view of green hills, a seating area with sofas and armchairs, a coffee table, and a television on a wooden cabinet.
A hotel room with two beds, a desk, a chair, a television, and a large window offering a city view.
A hotel room with a desk, chair, two beds, a TV, and a painting.
A hotel room with a bed, a desk with a chair, a television, a mirror, and a door.

Horizon Club, Room, 2 Single Beds

Very good
  • Hill view
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet
A modern bathroom with a large mirror, a sink, a toilet, and a bathtub.
A hotel room with a desk, chair, bed, and a large window offering a view of greenery and buildings.
A hotel room with a large bed, a desk, a chair, and a view of the outdoors.
A hotel room with a large bed, a desk, a chair, and a desk lamp.

Superior Room, 1 King Bed

Excellent
  • City view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet
A modern bathroom with a large mirror, a sink, a toilet, and a bathtub.
A hotel room with two beds, a sofa, a small table, and a lamp.
A hotel room with two beds, a desk, a chair, and a lamp.
A hotel room with a bed, a desk, a chair, a lamp, and a large window with a city view.

Superior Room, 2 Single Beds

Very good
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet
A hotel lobby with a large window offering a view of green hills, a seating area with sofas and armchairs, a coffee table, and a television on a wooden cabinet.
A hotel room with a large bed, a desk, a TV, and a view of mountains.
A hotel room with a large bed, a desk, a chair, a TV, and a window with a view of the countryside.
A hotel room with a large bed, a desk with a chair, a television mounted on the wall, and a window offering a city view.

Executive Suite, 1 King Bed

Exceptional
  • Hill view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet
A hotel lobby with a large window offering a view of green hills, a seating area with sofas and armchairs, a coffee table, and a television on a wooden cabinet.
A modern hotel room with a large window offering a mountain view, a flat-screen TV, a sofa, a coffee table, and a dining table.
A hotel room with two beds, a TV, and a desk.
A modern hotel room with a sofa, armchairs, a glass coffee table, and a round dining table with chairs. There are three framed artworks on the wall and a large mirror.

Executive Suite, 2 Single Beds

Exceptional
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

Room

  • Sleeps 4
  • Free wired internet
A spacious public square with a central fountain, surrounded by modern buildings and illuminated structures.
A hotel room with a large bed, a desk, a chair, a small table, and a window with a mountain view.
A hotel room with a large bed, a desk with a chair, a TV, and a window with a view of the outdoors.
A hotel room with a large bed, a desk, a chair, a TV, and a window with a city view.

Horizon Club Room - 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free wired internet
A hotel room with a large bed, a desk, a chair, a TV, and a painting on the wall.
A hotel room with a large bed, a desk, a chair, a TV, and a painting on the wall.
A hotel room with a large bed, a desk, a chair, a TV, and a painting on the wall.
A hotel room with a large bed, a desk, a chair, a TV, and a painting on the wall.

DOUBLE DELUXE

  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

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About the area

Map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001

What's nearby

  • Shenzhen River - 1 min walk - 0.1 km
  • Luohu Commercial City - 12 min walk - 1.0 km
  • Luohu Port - 14 min walk - 1.2 km
  • The MixC Shopping Mall - 17 min walk - 1.4 km
  • Dongmen Pedestrian Street - 19 min walk - 1.6 km

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 54 min drive
  • Hong Kong International Airport (HKG) - 62 min drive
  • Sungang Railway Station - 6 min drive
  • Hong Kong Fanling Station - 9 min drive
  • Shenzhen Station - 11 min walk
  • Luohu Station - 6 min walk
  • Guomao Station - 9 min walk
  • Renmin South Station - 9 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪合悦真牛潮汕牛肉火锅(大中华茂业天地店) - ‬6 min walk
  • ‪彩蝶轩 Choi Dip Hin Restaurant - ‬12 min walk
  • ‪客满楼·手工茶点·客家名菜(罗湖店) - ‬6 min walk
  • ‪山水时尚酒店 Shanshui Trends Hotel - ‬6 min walk
  • ‪丹桂轩 Laurel Restaurant - ‬4 min walk

About this property

Shangri-La Shenzhen

  • When you stay at Shangri-La Shenzhen, you'll be a short five-minute drive from Huaqiangbei and Dongmen Pedestrian Street. Guests can be pampered with massages at the spa, and Coffee Garden, one of 4 restaurants, serves breakfast, lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other highlights at this luxurious hotel. Fellow travellers love the helpful staff. Public transportation is only a short walk: Luohu Station is 6 minutes and Guomao Station is 9 minutes.

At a glance

Hotel size

    • 522 rooms
    • Arranged over 32 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: noon
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Children aged 6 and younger eat free breakfast

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Afternoon tea
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Mini golf
  • Playground
  • Children's games
  • Toys
  • Lifeguard on-site

What to do

  • Mini golf
  • Shopping

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1992
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Area rugs in room

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 19 treatment rooms. Services include massages.

Dining

Coffee Garden – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
Shang Palace – This restaurant serves lunch and dinner. Open daily.
360° Bar, Restaurant – This fine-dining restaurant serves dinner and light fare. Happy hour is offered. Open daily.
Lobby Lounge – This coffee shop only serves light fare. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 161 for adults and CNY 81 for children
  • Airport shuttle service is offered for an extra charge of CNY 600 per vehicle

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger. This property requires guests to wear swim caps in the pool.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

Does Shangri-La Shenzhen offer free cancellation for a full refund?

Yes, Shangri-La Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Shenzhen?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Shangri-La Shenzhen?

Sorry, pets aren't allowed.

Is parking offered on site at Shangri-La Shenzhen?

Yes, there's free self parking.

Is an airport shuttle service offered by Shangri-La Shenzhen?

Yes, an airport shuttle is available. The charge is CNY 600 per vehicle.

What are the check-in and check-out times at Shangri-La Shenzhen?

Check-in start time: 2:00 PM; check-in end time: noon. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Shangri-La Shenzhen and nearby?

Shangri-La Shenzhen has a spa and an outdoor pool, as well as a steam room and a garden.

Are there restaurants at or near Shangri-La Shenzhen?

Yes, there are 4 on-site restaurants.

Does Shangri-La Shenzhen have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Shangri-La Shenzhen like?

Shangri-La Shenzhen is in Luohu, a short 6-minute walk from Luohu Station and 13 minutes' walk from Luohu Port.

Have a question?

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Shangri-La Shenzhen Reviews

8.8

Excellent

8.8

Cleanliness

8.6

Location

9.0

Staff & service

8.2

Property conditions & facilities

What guests liked

  • The hotel's restaurants served delicious food, especially the authentic Cantonese dim sum, and were a highlight of the stay. (22 reviews)
  • Breakfast was consistently praised for its excellent quality, variety, and freshness. (11 reviews)
  • The pool area is modern, clean, and nice, with some reviewers appreciating its late operating hours. (6 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

LocationRoomUpgradeService staffBathroomFoodTaxi
Verified review

10/10 Exceptional

Nice and Clean. Very large room, quite
Verified review

10/10 Exceptional

Lounge staff are the reason we keep going back .. absolutely amazing service, so friendly, kind, attentive and prkfesssional
Verified review

10/10 Exceptional

We return time and time again and they never fail to disappoint on service. The best club lounge and the most attentive professional staff we have ever come across in the chain.
Verified review

8/10 Very good

Helpful staff, good location, but: . Old hotel in need of refurbishing . Dating room and much smaller than expected . Breakfast buffet just OK for a Shangri-La ; far from the choice & quality found at the Shangri-La Guangzhou . Nice to have an outdoor swimming-pool downtown Luohu district
Verified review

10/10 Exceptional

Swimming pool was not open, but everything else was very good. We were clean, newly renovated. Of course the lobby is very nice. Conveniently located across the Lo Wo shopping center. Great massage place in the hotel you definitely should try although they don’t speak much English in the massage place.
Verified review

8/10 Very good

Good location and near all land transportation. The hotel shows ages and needs upgrade.
Verified review

10/10 Exceptional

Huge clean room, friendly and accommodative Staff, close to restaurants and shopping
Verified review

10/10 Exceptional

Excellent place to stay. We had a suite and the amenities are fabulous, free breakfast as well as lounge access that had wonderful food. Room was very clean, staff very nice.
Verified review

10/10 Exceptional

Always a good stay at Shangrila hotels, and especially at the Louhu location. Enjoyed the Horizon Club upgrade - well worth the price out opinion.
Verified review

6/10 Good

Great location. transportation centre very easy to commune. Lowu shopping mall, restaurant, foods 5 mins walk. It's abit old but clean. Not much view in this location.
Verified review

10/10 Exceptional

Good location , room clean, all the staff shows their hospitality and professional.
Verified review

10/10 Exceptional

Friendly, patient, and helpful in directions
Verified review

8/10 Very good

Clean room, very convenient location, staff friendly.
Verified review

10/10 Exceptional

Great hotel Convenient location
Verified review

10/10 Exceptional

Nice staff, location
Verified review

10/10 Exceptional

Good attentive service, room showed aging, but clean, justified by location & price!
Verified review

8/10 Very good

Friendly staff, room is clean
Verified review

10/10 Exceptional

Good location Nice size rooms
Verified review

8/10 Very good

Yes...clean room...staff are courteous.
Verified review

10/10 Exceptional

Staff were polite. The location is convenient for accessing the railroad station to other parts of China. Close to the Hong Kong border crossing. Central to all other attractions around Shenzhen. Very comfortable & quiet oasis away from the hustle in the area.
Verified review

8/10 Very good

Clean, great staff, good locaton but i bit dated.
Verified review

10/10 Exceptional

Staff are very nice and helpful.
Verified review

10/10 Exceptional

Building is old, but keeping clean and nice,room is wonderful, feeling just like go back home. staffs really did the good jobs. This hotel have best location, you can walking cross border go to Hong Kong.
Verified review

10/10 Exceptional

This hotel was steps away from the shopping and street food eateries
Verified review

8/10 Very good

Over all the hotel is very convenient to everything. The restaurant is good too. We stay there three more time.