Shangri-La Shenzhen

Luxury hotel with full-service spa, connected to a shopping centre, near Dongmen Pedestrian Street

Choose dates to view prices

Sun 4 Jan
Wed 7 Jan
January 2026
February 2026
At Shangri-La Shenzhen, you'll be a short five-minute drive from Dongmen Pedestrian Street and Luohu Port. Guests can be pampered with massages at the spa, and Coffee Garden, one of 4 restaurants, serves breakfast, lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other highlights at this luxurious hotel. Fellow travellers love the helpful staff. Public transportation is close by: Guomao Station is only 15 minutes on foot.
Very good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Fridge
  • Television
  • Garden
£64
includes taxes & fees
17 Jan - 18 Jan 2026

Room options

Showing 8 of 8 rooms
Combined shower/bathtub, deep-soaking bathtub, free toiletries
Minibar, in-room safe, desk, blackout curtains
Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

Wonderful

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Blackout curtains
Deep-soaking bath
Private bathroom
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed
Combined shower/bathtub, deep-soaking bathtub, free toiletries
Deluxe Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains
Deluxe Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains
Deluxe Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

Good

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Blackout curtains
Deep-soaking bath
Private bathroom
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds
Executive lounge
Minibar, in-room safe, desk, blackout curtains
Horizon Club, Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains
Horizon Club, Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Horizon Club, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LED TV
Blackout curtains
Designer toiletries
Bathrobes
  • 30 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed
Executive lounge
Horizon Club, Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains
Horizon Club, Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Horizon Club, Room, 2 Single Beds

Very good

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LED TV
Blackout curtains
Designer toiletries
Bathrobes
  • 30 sq m
  • Hill view
  • Sleeps 4
  • 2 Single Beds
Combined shower/bathtub, deep-soaking bathtub, free toiletries
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

Excellent

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Blackout curtains
Deep-soaking bath
Private bathroom
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed
Combined shower/bathtub, deep-soaking bathtub, free toiletries
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

Very good

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Blackout curtains
Deep-soaking bath
Private bathroom
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds
Executive lounge
Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed

Very good

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Fridge
LED TV
10 bedrooms
Blackout curtains
  • 60 sq m
  • 10 bedrooms
  • Hill view
  • Sleeps 4
  • 1 King Bed
Executive lounge
Executive Suite, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains
Executive Suite, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains
Executive Suite, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Executive Suite, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001

What's nearby

  • Luohu Commercial City - 5 min walk - 0.4 km
  • The MixC Shopping Mall - 8 min walk - 0.7 km
  • Luohu Port - 9 min walk - 0.8 km
  • International Foreign Trade Center - 14 min walk - 1.2 km
  • Dongmen Pedestrian Street - 19 min walk - 1.6 km

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 41 min drive
  • Hong Kong International Airport (HKG) - 54 min drive
  • Sungang Railway Station - 5 min drive
  • Shenzhen Station - 12 min walk
  • Hong Kong Lo Wu Station - 17 min walk
  • Guomao Station - 15 min walk
  • Ludancun Station - 15 min walk
  • Laojie Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Shang Palace - ‬4 min walk
  • ‪Horizon Club - ‬1 min walk
  • ‪金运来海鲜酒家 - ‬14 min walk
  • ‪Fairwood - ‬13 min walk
  • ‪彩蝶轩 Choi Dip Hin Restaurant - ‬14 min walk

About this property

Shangri-La Shenzhen

At Shangri-La Shenzhen, you'll be a short five-minute drive from Dongmen Pedestrian Street and Luohu Port. Guests can be pampered with massages at the spa, and Coffee Garden, one of 4 restaurants, serves breakfast, lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other highlights at this luxurious hotel. Fellow travellers love the helpful staff. Public transportation is close by: Guomao Station is only 15 minutes on foot.

At a glance

Hotel size

    • 522 rooms
    • Arranged over 32 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: noon
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Mini golf
  • Babysitting (surcharge)
  • Lifeguard on-site

What to do

  • Mini golf
  • Shopping

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 19 treatment rooms. Services include massages.

Dining

Coffee Garden – This buffet restaurant serves breakfast, lunch and dinner.
Shang Palace – This restaurant serves lunch and dinner.
Champs Bar and Grill – This restaurant only serves dinner.
360 Bar and Restaurant – This fine-dining restaurant serves dinner and light fare. Happy hour is offered.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 161 for adults and CNY 161 for children
  • Airport shuttle service is offered for an extra charge of CNY 600 per vehicle

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, Barclaycard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger. This property requires guests to wear swim caps in the pool.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

Does Shangri-La Shenzhen offer free cancellation for a full refund?

Yes, Shangri-La Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Shenzhen?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Shangri-La Shenzhen?

Sorry, pets aren't allowed.

Is parking offered on site at Shangri-La Shenzhen?

Yes, there's free self parking.

Is an airport shuttle service offered by Shangri-La Shenzhen?

Yes, an airport shuttle is available. The charge is CNY 600 per vehicle.

What are the check-in and check-out times at Shangri-La Shenzhen?

Check-in start time: 2:00 PM; check-in end time: noon. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Shangri-La Shenzhen and nearby?

Shangri-La Shenzhen has a spa, an outdoor pool and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Shangri-La Shenzhen?

Yes, there are 4 on-site restaurants.

Does Shangri-La Shenzhen have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Shangri-La Shenzhen like?

Shangri-La Shenzhen is in Luohu, a short 12-minute walk from Luohu Port and 8 minutes' walk from The MixC Shopping Mall.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Shangri-La Shenzhen Reviews

8.4

Very good

8.6

Cleanliness

8.2

Location

8.6

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities

What guests liked

  • Staff provided excellent dining recommendations and were very helpful in guiding guests to local restaurants. (4 reviews)
  • Breakfast was excellent with a good selection and quick service. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

LocationUpgradeRoomService staffTaxiFoodBathroom

10/10 Exceptional

Good location , room clean, all the staff shows their hospitality and professional.
WAI LING, 2-night trip

8/10 Very good

Clean room, very convenient location, staff friendly.
Aleicia, 3-night trip

8/10 Very good

Clean, great staff, good locaton but i bit dated.
Mikael, 1-night trip

10/10 Exceptional

all round excellent
Julie, 3-night trip

10/10 Exceptional

This hotel was steps away from the shopping and street food eateries
Kirk, 1-night trip

10/10 Exceptional

Very convenient location next to train station
Clement, 2-night trip

10/10 Exceptional

My absolute favorite place to stay. Nice pool and gym as well ❤️
Christian, 2-night trip

10/10 Exceptional

The staff was very friendly and helpful especially the manager in the lobby Mr. Henry Wang. He suggested many place for us to visit and the good local restaurants for us to go eat.
Kirk, 2-night trip

10/10 Exceptional

Staff were very helpful and curti
Philip, 5-night trip

10/10 Exceptional

Great service and beautiful facilities
ROGELIO, 5-night trip

10/10 Exceptional

Ideal location just next to the border crossing from HK
Richard, 2-night trip

10/10 Exceptional

Great stay! Family love this hotel my son enjoy his birthday thanks for the staff at the reception Ms.Chang Jia and the guest relations Kiki,Cherry & Yuki will definitely comeback next time.
Jovic, 1-night trip

8/10 Very good

nice hotel
Teppei, 1-night trip

10/10 Exceptional

Great location

Location is perfect of you plan to go to hkg airport or hkg
jeanmarie, 1-night trip

10/10 Exceptional

Excellent
SONIA, 1-night trip

10/10 Exceptional

Everything was 10 out of 10!
Shaun, 3-night trip

8/10 Very good

Convenient location
TAI KWAN, 1-night trip

10/10 Exceptional

Very convenient if you are coming from Hong Kong. If you have the intention to travel to Guangzhou after your stay in Shenzhen this hotel would be perfect as it is very near to the railway station. The only downside is that the hotel is a little old.
Moses, 4-night trip

10/10 Exceptional

Convenient for shopping.
Pedro, 3-night trip

10/10 Exceptional

Excellent hotel and
Tetiwe, 6-night trip

10/10 Exceptional

Excellent location for people travelling in from Hong Kong as within 10 min walk from train station. Room are slightly dated but still very good, Cleaners were very good and courteous considering we were always waking up very late and they never complained and ensured our room were clean when we returned. Special mention to the cleaners on the 20th floor on the 27th as we accidentally left one of iphones in the room when we checked out and didn't realize until 2 days later (it was an old spare phone) when we rang the hotel, the cleaning staff had handed it in to the reception and we were able to recover it. Also a special thank you to Cynthia at the front desk for allowing us late check outs and making our check in and check out so smoothly.
King Yin, 4-night trip

6/10 Good

The property is old need some updates, staffs are courteous and helpful. Very busy surrounding area because it’s very close to border and the train station.
Allan, 1-night trip

4/10 Fair

Very old, still using shower curtains
WJ, 1-night trip

10/10 Exceptional

Clean professional hotel with very good service.
wylie, 4-night trip

8/10 Very good

The front desk was just okay. The clerk at the coffee was lousy. Didn't really want to serve coffee. How ever the floor manager "Henry Wang" at the front lobby was beyond outstanding.
Herbert, 2-night trip