Unfortunately, it wasn't a good experience for my children. MY children stay there for 3 nights and on the 4th night (6 night reservation), I received a call from the hotel (because I was the one who paid and reserved) to let my kids know that they need to pick up their belongings because the hotel got flooded so everybody needs to evacuate and no one can sleep there that night and for the next 2 weeks. The hotel should have provided a place for their guest to move in but, it wasn't the case. Instead I was told to contact hotel.com about it since I booked through them. I rich out to hotel.com for help but was not able to speak with a real person. Since the timing wasn't right, my kids have to spend a night on a car till the next day. They were able to find a place to stay for their remaining days. So I'm calling the la quinta inn & suites manager that you should provide your guest a place to stay when they have to evacuate or in times of emergency. For hotel.com, your customer service is very terrible, no real person to help in times like this. Can you imagine all the trouble my kids had been through for sleep in a car?